VeinCentre - London - Richmond Reviews 

13
TrustScore 4.5 out of 5

4.4

Hill Rise 18-20, TW10 6UA Richmond, England, GB


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Rated 5 out of 5 stars

Had 2 separate treatments for small thread veins at Richmond Clinic in January and March 26. Generally speaking I’ve understood that the worse the vein looks the better the result is likely to be. Aft... See more

Rated 5 out of 5 stars

Dr. Rudarakanchana and her supporting nurses and administrative staff were excellent. Dr. R's knowledge, delicate and precise efficiency, kindness and sense of humor, coupled with her nurses' fun, co... See more

Company replied

Rated 5 out of 5 stars

I went to veincentre in Richmond after struggling with uncomfortable and unsightly varicose veins for a number of years. From the start they were friendly and informative. Dr Diamantopoulos was... See more

Company replied

Rated 5 out of 5 stars

Amazing service from the Richmond team from the minute I walked for the initial consultation to the actual treatment and related follow ups. Super friendly and welcoming. Nung's expertise with the pro... See more

Company replied


Company details

  1. #9 of 26 best companies in Medical centre

Written by the company

VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers


Contact info

  • Hill Rise 18-20, TW10 6UA, Richmond, England, United Kingdom

4.4

Excellent

TrustScore 4.5 out of 5

13 reviews

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4.4

All reviews

(13)

1,051 reviews in the last 12 months

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Rated 5 out of 5 stars

Improved look for bare legs even with small thread veins

Had 2 separate treatments for small thread veins at Richmond Clinic in January and March 26. Generally speaking I’ve understood that the worse the vein looks the better the result is likely to be. After 2 treatments I can see decent results and am only left with a few small visible thread veins patches which I think could improve further still. The procedure is not painful and Dr Diamantopoulos and his lovely nurse Liz are very professional and friendly. I could trust them both straight away. They scan your legs before each treatment to ensure all is OK to proceed which is reassuring. I would go back, but realistically I think I have more or less the outcome I wanted after 2 visits. They gave me realistic expectations from the start and we must remember that every body is different and results may vary it may not be a miracle cure but certainly can improve the look. I like the appearance of my bare legs much better than before. Very nice Receptionist too who was knowledgeable and pleasant.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Why didn't I do this sooner?

Dr. Rudarakanchana and her supporting nurses and administrative staff were excellent. Dr. R's knowledge, delicate and precise efficiency, kindness and sense of humor, coupled with her nurses' fun, competent, 'matter-of-fact' attitudes, fully assuaged any embarrassment and awkwardness I felt during my appointments. Also to add: I was not pressured in ANY WAY for unnecessary procedures. My legs are HEALTHY & look great to ME (and my husband)! edited to add that I'm 57 years old and my veins were hideous in march, now it's june and i can't believe how great my legs look --- still some slight bruising, but who cares? not me!

12 March 2026
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Reply from VeinCentre - London - Richmond

Hi Lisa,

Thank you for your wonderful feedback. We’re delighted to hear how pleased you are with your results and that Dr Rudarakanchana and the team helped you feel comfortable and at ease throughout your treatment journey.

It’s fantastic to know you felt well cared for, fully informed and never under any pressure. Hearing that your legs are now healthy and looking great, and that you're wondering why you didn’t do it sooner, is wonderful to hear.

Thank you for taking the time to share your experience.

Best wishes,
Dilly

Rated 5 out of 5 stars

Veincentre Richmond - highly recommended

I went to veincentre in Richmond after struggling with uncomfortable and unsightly varicose veins for a number of years. From the start they were friendly and informative. Dr Diamantopoulos was very kind and explained the process clearly.

When I went back for the EVLA, it was painful with the injections, but the friendly nurses chatted to me and made me feel as comfortable as possible.

Im really pleased with the result, almost all gone, and hopefully the last little bit will go with the follow up treatment.

They’re very good at what they do, I would not hesitate to recommend them.

18 April 2026
Unprompted review
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Reply from VeinCentre - London - Richmond

Hi Kate,

Thank you for your detailed feedback. We’re delighted to hear you felt well informed and supported throughout your treatment journey at Richmond and that Dr Diamantopoulos and the nursing team helped make the experience as comfortable as possible.

It’s wonderful to know you’re so pleased with your results, and we really appreciate your recommendation.

Best wishes,
Dilly

Rated 5 out of 5 stars

Athanasios Diamantopoulos and the…

Athanasios Diamantopoulos and the receptionist Bella were excellent,very welcoming and knowledgeable

29 May 2026
Unprompted review
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Reply from VeinCentre - London - Richmond

Hi David,

Thank you for your kind feedback. We’re delighted to hear Dr Athanasios Diamantopoulos and Bella made you feel so welcome and well looked after. Your comments will mean a lot to them.

Best wishes,
Dilly

Rated 5 out of 5 stars

The overall experience in Richmond was first class

Amazing service from the Richmond team from the minute I walked for the initial consultation to the actual treatment and related follow ups. Super friendly and welcoming. Nung's expertise with the procedure made me feel I was in expert hands throughout. Everything was well explained in advance so I knew what to expect therefore it was quite relaxing. Having gone through an NHS operation to strip veins on my right leg many years ago (and before Endovenous Thermal Ablation was offered), I can tell you this is relatively painless in comparison. Recommended.

28 February 2026
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Reply from VeinCentre - London - Richmond

Hi Jim,

Thank you for your thoughtful review. We’re so pleased to hear you had such a positive experience with the Richmond team and felt fully informed and at ease throughout.

It’s great to know the procedure compared so favourably and that you felt in expert hands with our Richmond team.

Best wishes,
Dilly

Rated 5 out of 5 stars

The receptionist and Consultant at the…

The receptionist and Consultant at the VeinCentre were friendly and professional .
My consultation was thorough and I was given all the appropriate advice regarding my treatment.

9 April 2026
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Reply from VeinCentre - London - Richmond

Hi Sarah,

Thank you for your feedback. We’re pleased to hear you found the team friendly and professional, and that your consultation was thorough and informative.

Best wishes,
Dilly

Rated 5 out of 5 stars

Everyone in the clinic was charming and…

Everyone in the clinic was charming and all the information was most instructive.I would certainly recommend the Richmond branch.

11 March 2026
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Reply from VeinCentre - London - Richmond

Hi Chris,

Thank you for your kind words. We’re delighted to hear you found the team welcoming and the information helpful. We really appreciate your recommendation of the Richmond clinic.

Best wishes,
Dilly

Rated 5 out of 5 stars

Appreciated the welcome

Appreciated the welcome, the care and the consultancy and the explanation. Both the Doctors and the staff were very friendly and approachable when I needed further explanation

27 February 2026
VeinCentre - London - Richmond logo

Reply from VeinCentre - London - Richmond

Hi there,

Thank you for your kind review. We’re delighted to hear you appreciated the warm welcome from the team and that both the doctors and staff were friendly and happy to answer any questions you had.

Best wishes,
Dilly

Rated 5 out of 5 stars

I am very pleased with the treatment…

I am very pleased with the treatment that I had. The doctor who carried out the procedure was so good. She explained how the procedure works, what to expect and she was so skilled in delivering the treatment. I am very happy with the results- I’m so glad I did it and would 100% recommend this company.

8 January 2026
Unprompted review
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Reply from VeinCentre - London - Richmond

Hi there,

Thank you for your wonderful review!

We’re so pleased to hear how happy you are with your treatment and results. It’s great to know your doctor took the time to explain everything clearly and made you feel confident and reassured throughout the procedure.

Hearing that you’re glad you went ahead and would 100% recommend us truly means a lot to the whole team.

Best wishes,
Dilly

Rated 5 out of 5 stars

Love the team!

Lovely team make you feel like you are in very good hands. A lady at the reception is so so lovely
Dr Diamantopoulos is great! Good fun and very professional! The nurses are amazing
Honestly I had a very good experience 💕 cheers to the team
And many thanks for your lovely attitude 🙌🏻

16 January 2026
Unprompted review
VeinCentre - London - Richmond logo

Reply from VeinCentre - London - Richmond

Hi Anna,

Thank you for such a lovely message. We’re so glad you felt well looked after by the whole team and that your experience was both professional and positive.

Best wishes,
Dilly

Rated 5 out of 5 stars

Everyone from the receptionist to the…

Everyone from the receptionist to the consultant was very friendly, made me feel comfortable and put me at ease.

8 January 2026
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Reply from VeinCentre - London - Richmond

Hi Amanda - Thank you very much for your review and it's very good to know that our clinic team a great job in making you feel comfortable. Our Richmond clinic opened last year and we will be sure to pass your details on to the clinic team. Thank you once again, Jackie

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