VeinCentre - Newcastle upon Tyne Reviews 

95
TrustScore 4.5 out of 5

4.7

Unit B1, Eagle House, Newcastle Business Park, NE4 7YD Newcastle upon Tyne, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was made to feel very relaxed from the minute I entered the building, and this continued throughout the visit. The general decor and ambience was just right. The consultant explained everything in... See more

Company replied

Rated 5 out of 5 stars

Excellent treatment by Dr Mark Regi, very happy with results. All staff are lovely and friendly, nice relaxed atmosphere. Wish I had got my veins done years ago, if you’ve being putting of don’t, it’... See more

Company replied

Rated 5 out of 5 stars

Was put at ease from the moment of my first appointment. Treatment was explained and done in no time at all. Couldn’t believe how I got off the bed and could walk straight away. The staff were extr... See more

Company replied

Rated 5 out of 5 stars

Friendly, warm, kind and knowledgeable staff. Dr Regi is very professional and knows exactly what needs doing. I initially had a lot of anxiety about the procedure and both his and the nurses compassi... See more

Company replied


Company details

  1. #8 of 23 best companies in Medical centre

Written by the company

VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers


Contact info

  • Unit B1, Eagle House, Newcastle Business Park, NE4 7YD, Newcastle upon Tyne, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

95 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(95)

1,086 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First experience with the Vein Centre

The team were friendly and professional and the information given was explained clearly and comprehensively. As it was my first visit for a consultation and scan I was made to feel comfortable and confident in the process.

7 March 2025
VeinCentre - Newcastle upon Tyne logo

Reply from VeinCentre - Newcastle upon Tyne

Hi Ian,

That’s great to hear! We’re so pleased you felt comfortable and well-informed during your consultation. Our team will be so happy they could put you at ease.

Wishing you all the best,
Katie

Rated 5 out of 5 stars

Nice environment and consultation…

Nice environment and consultation rooms, great location and an added bonus is that it is available on a weekend, professional and informative consultation.

8 March 2025
VeinCentre - Newcastle upon Tyne logo

Reply from VeinCentre - Newcastle upon Tyne

Hi George,

Thank you for your review! We’re so glad to hear you had a positive experience and that you found the consultation professional and informative. We loved welcoming you and are so pleased to have been able to support you throughout your visit.

Best wishes,
Katie

Rated 5 out of 5 stars

Definitely recommend! :)

Couldn’t recommend them enough! From my first phonecall, to my first appointment and treatment day and lastly my follow up they have all been amazing! Very professional but at the same time they made it a nice relaxing experience. I was made to feel at ease/ comfortable at every appointment I attended. The staff were lovely, made an effort to ensure I was ok throughout and couldn’t have done anymore for me :) my consultant was very knowledgeable, friendly, exceptionally understanding and answered any questions I had. It easy to get an appointment and didn’t have to wait for long at all. I would say the price is good for the treatments I had done. The aftercare was really good and the information pack they provide is really useful :)

10 December 2024
VeinCentre - Newcastle upon Tyne logo

Reply from VeinCentre - Newcastle upon Tyne

Hi Lauren,

We’re so happy to hear about your wonderful experience! It’s great to know that you felt comfortable and well supported throughout each step of your treatment. Thank you for trusting us with your care.

We would love for you to use our Refer a Friend programme, where both you and the person you refer will both receive rewards as a thank you! You can learn more here: https://www.veincentre.com/refer-a-friend/ .

Best wishes,
Katie

Rated 5 out of 5 stars

Hello

Hey, I would like to say thank you for the great vein treatment experience in Newcastle Veincenter . I found it to be a painless procedure , thanks to Mark Regi. I can't explain how my legs were, but now my legs looking great with no pain and heaviness . Thanks for amazing job and good results. Overall the team is fantastic very professional ,kind and friendly . I definitely would recommend this guys , they doing amazing job.

21 February 2025
Unprompted review
VeinCentre - Newcastle upon Tyne logo

Reply from VeinCentre - Newcastle upon Tyne

Hi Jevgenija,

Thank you for your wonderful feedback! We're so glad to hear that your experience at our Newcastle clinic was so positive and that you've had such amazing results. We couldn't be happier to know you're feeling pain-free and that your legs are looking great!

If you know anyone who might benefit from our treatments, we’d love for you to take advantage of our Refer a Friend programme. Both you and the person you refer will receive rewards! Find out more here: https://www.veincentre.com/refer-a-friend/ .

Best wishes,
Katie

Rated 1 out of 5 stars

FACIAL VEINS

FACIAL VEINS: They don't tell you the correct recovery period. They say: "there will be a degree of redness and inflammation around the treated areas. This should settle within several days, if not hours." This is absolute nonsense. It's been over 5 weeks and the redness/scarring is worse than the veins were. It takes a couple of layers of green cream, then foundation and at least 2 more layers of concealer to cover. My face is more red now than it was before. I wish I never had it done. They said the redness would subside really quickly, but burns do NOT heal quickly! And the scabbing, all very noticeable. You couldn't go to work or lead a normal life for at least a couple of weeks. I can't see my face ever returning to normal. I'm absolutely gutted.

5 December 2024
Unprompted review
VeinCentre - Newcastle upon Tyne logo

Reply from VeinCentre - Newcastle upon Tyne

Hi Elle,

We're really sorry to hear about your experience and completely understand your frustration. Our team has been trying to reach out and will continue to do so, but please feel free to contact us directly at 01782 753960 and ask to speak with our Senior Patient Advisor. We want to make this right and ensure you’re fully supported throughout the healing process.

Best wishes,
Katie

Rated 5 out of 5 stars

Evla and foam treatment patient number 65687

I had evla and foam treatment on a large, ugly vein that ran across my left thigh back in June 2024. Everyone involved at the clinic from reception to Mark the consultant were fantastic. Treatment was quick and absolutely pain free. I walked in and walked out. After treatment I was left with what looked like a long bruise on my thigh for months but now six months later that discolouration has gone. Also had a long flight in October and for the first time in years I didn't have to put up with the aching and discomfort during the flight. I wouldn't hesitate to have the treatment again if I needed it.

1 June 2024
Unprompted review
VeinCentre - Newcastle upon Tyne logo

Reply from VeinCentre - Newcastle upon Tyne

Hi Pearl,

Thank you so much for your review. We're thrilled to hear how smoothly your treatment went and that you felt so well looked after by our team. It's fantastic to know that you've been able to enjoy your time abroad without any discomfort! Your kind words mean a lot to us, and we’re so happy to have been able to help!

Best wishes,
Katie

Rated 5 out of 5 stars

My 3rd time having varicose vein…

My 3rd time having varicose vein treatment and by far the best and most efficient yet. Excellent customer care for start to finish by everyone involved at the Newcastle center. Amazing that I was able to walk out as normal after a 40 minute procedure. Would highly recommend

17 December 2024
Unprompted review
VeinCentre - Newcastle upon Tyne logo

Reply from VeinCentre - Newcastle upon Tyne

Hi Lee,

Thank you for your review! We're delighted to hear that our Newcastle team made you feel well cared for from start to finish. It's fantastic that you could resume back to normal soon after the procedure. We strive to make the process as efficient and comfortable as possible with our walk-in, walk-out treatments.

Wishing you the best,
Georgina

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Procedure was explain thoroughly and all the staff where very friendly and approachable throughout. Would definitely recommend Vein Centre to anyone looking at getting some treatment for Varicose Veins.

7 December 2024
Unprompted review
VeinCentre - Newcastle upon Tyne logo

Reply from VeinCentre - Newcastle upon Tyne

Hello,

Thank you so much for your kind words! We're delighted to hear that you had such a positive experience with us. Ensuring our patients feel comfortable, informed, and cared for is our top priority. Your recommendation means a lot, and we’re so glad we could help you on your journey to healthy veins.

We really appreciate your recommendation! If you know someone who might benefit from our treatments, we have a Refer a Friend program, where you and your friend can both enjoy rewards for choosing Veincentre.


Best wishes,
Katie

Rated 5 out of 5 stars
VeinCentre - Newcastle upon Tyne logo

Reply from VeinCentre - Newcastle upon Tyne

Hi Angelique,

Thank you for your review. Our aim is always to ensure you feel informed throughout, so we are so happy to hear your feedback!

Wishing you the best,
Katie

Rated 5 out of 5 stars

Efficient

Efficient, professional & friendly - Dr Mark Regi and his team were brilliant from start to finish - would highly recommend, delighted with results.

12 October 2024
Unprompted review
VeinCentre - Newcastle upon Tyne logo

Reply from VeinCentre - Newcastle upon Tyne

Hi Joanne,

Thank you for your review! We're thrilled to hear that you had a positive experience with Dr. Mark Regi and our team. It's our goal to provide professional, and friendly care, so we're delighted that you're happy with the results.

Best wishes,
Georgina

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look