This was my second time undergoing EVLA and sclerotherapy, as my veins returned after pregnancy. Helen was wonderful during both experiences. As I prefer to see a woman for treatments, I asked and wa... See more
Company replied
Location
Switch locationUnit 3, Lyme Vale Court, ST4 6NW Stoke-on-Trent, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I honestly can’t thank David wells my consultant and sue enough for the marvellous work they have done with my leg veins . From the moment I walked through the door, the receptionist and everyone I... See more
Company replied
Well organised treatment plan , everything clearly explained and backed up by information provided online. The investigations and treatment were painless and wearing the support stockings wasn’t a pr... See more
Company replied
These people are just brilliant in every way, they treat everyone with respect and dignity. They have treated me for an ulcer on my right foot that’s been bothering me for around 25 years. On my first... See more
Company replied
Company details
Written by the company
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
Contact info
Unit 3, Lyme Vale Court, ST4 6NW, Stoke-on-Trent, United Kingdom
4.7
Excellent
91 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Incredibly thorough and professional
Incredibly thorough and professional. Instilled confidence in the proposed procedures and after care.
21 October 2025
Reply from VeinCentre - Stoke-on-Trent
Hi there, thank you for your lovely feedback. We’re delighted to hear that you found the team incredibly thorough and professional. It’s wonderful that you felt confident in both the proposed procedures and the aftercare.
Warm regards,
Dilly
Rick Hough
Although unable to give any further treatment, the staff were very helpful in planning a way forward in dealing with the issues with my legs, which was very much appreciated.
5 November 2025
Unprompted review
Reply from VeinCentre - Stoke-on-Trent
Hi Richard, thank you for your kind review. Even though further treatment wasn’t required, we’re so glad the team were able to provide clear advice and guidance to help you plan your next steps. We really appreciate your feedback.
Best wishes,
Dilly
I am a 65year old ,i had a vein burst…
I am a 65year old ,i had a vein burst in my leg,i couldn’t get an app on nhs ,so fortunately i could afford to go private.Well worth it ,got seen straight away,DrDavid wells and his team are fantastic they go above and beyond ,put you at ease straight away ,my legs are great now ,i walk without pain can’t thank them enough they are really great ,after care is also great always someone on the phone to help.thanks again regards joy(Holt).
9 September 2025
Unprompted review
Reply from VeinCentre - Stoke-on-Trent
Hi Joy, thank you so much for sharing your experience in such detail. We’re thrilled to hear that Dr Wells and the team helped you feel comfortable and cared for, and that your legs are now pain-free. It’s also lovely that you felt supported through your aftercare. Thank you for your kind words and trust in us.
Warm regards,
Dilly
Was nervous about vein removal
Was nervous about vein removal after previously having them stripped in hospital some years ago, immediately put at ease by Dr Krishnan and his colleague Liz. Very professional and throughout the procedure was made to feel comfortable and relaxed. Everything explained in great detail and can’t thank them enough for the successful treatment.
22 October 2025
Unprompted review
Reply from VeinCentre - Stoke-on-Trent
Hi Peter, thank you so much for sharing your experience. We’re thrilled that Dr Krishnan and Liz were able to put you at ease throughout your treatment. It’s great to know you felt so comfortable and that everything was explained in such detail.
We’re delighted you’re happy with your results, thank you for your trust.
Warm regards,
Dilly
Very pleased with the results and speed…
Very pleased with the results and speed of procedure that was done. A little painful during recovery but pleased to have had it completed.
10 June 2025
Reply from VeinCentre - Stoke-on-Trent
Hi Mike, thank you for taking the time to leave a review. We’re delighted that you’re pleased with your results and that the procedure went smoothly. Some mild discomfort during recovery is quite normal, and it’s great to know you feel it was well worth it in the end.
Best wishes,
Dilly
Terrible outcome
Had EVLA and bilateral foam scleropathy in 2021. Returned the following year as I'd developed staining on the front of my leg shin. This has not faded in time. My legs now look worse than they did before treatment. I'm left with multiple thread veins on my calf and shin and even around my ankles. Would not recommend. Staff were however professional and pleasant.
28 September 2025
Unprompted review
Reply from VeinCentre - Stoke-on-Trent
Hi Tracy,
Thank you for taking the time to share your feedback. We are very sorry to hear that you’re unhappy with the outcome of your treatment. While we’re pleased to know you had a positive experience with our team, we understand how disappointing it must be when the results haven’t met your expectations.
We’re dedicated to finding a solution that works for you. A member of our team will be in touch shortly to talk things through and see how we can best support you going forward.
Many thanks,
Hannah
Fabulous
Fabulous, felt completely at ease both are lovely people and explain fully what will happen and you dont feel rushed
19 September 2025
Reply from VeinCentre - Stoke-on-Trent
Hi Jo, thank you for your lovely review. We’re delighted that you felt so comfortable and well-informed throughout your visit. It’s always our aim to provide clear explanations in a calm, unhurried way, so it’s great to hear that came across.
Warm regards,
Dilly
My first consultation
I felt comfortable as soon as I arrived at the clinic. Helen explained everything to me which made me feel at ease.
19 September 2025
Reply from VeinCentre - Stoke-on-Trent
Hi Dylis, thank you for sharing your experience. It’s wonderful to hear that you felt comfortable as soon as you arrived and that Helen’s explanations helped put you at ease. We’re so pleased your first consultation was such a positive one.
Best wishes,
Dilly
Initial Consultation veincentre Stoke
Wonderful people, super service, very professional, highly recommend indeed
3 September 2025
Reply from VeinCentre - Stoke-on-Trent
Hi Marie,
Thank you so much for your kind words. We’re delighted to hear that you found the team professional and the service to such a high standard.
Best regards,
Dilly
All the staff were cheerful and caring
All the staff were cheerful and caring, with clear explanations about the procedure.
3 September 2025
Unprompted review
Reply from VeinCentre - Stoke-on-Trent
Hi Christine,
Thank you for your kind words! We’re delighted to hear that the staff were cheerful, caring, and took the time to explain the procedure clearly.
Best wishes,
Dilly
Reply from VeinCentre - Stoke-on-Trent
Hi Jason,
Thank you for your kind words! We’re thrilled to hear that your visit was both relaxed and informative. Our team’s priority is to keep things clear and comfortable, and we’re glad we were able to deliver on that for you.
Best wishes,
Dilly
I was made to feel at ease and very…
I was made to feel at ease and very comfortable. The people at Stoke were brilliant.
19 August 2025
Reply from VeinCentre - Stoke-on-Trent
Hi Gail,
Thank you for your kind words! We’re happy to know that you felt at ease and well taken care of by our team in Stoke.
Best wishes,
Dilly
Would recommend
From making the appointment to final treatment the staff were brilliant. Making you feel at easy and very comfortable. Consultation was very thorough and welcomed any questions or concerns. Treatment was comfortable and I personally didn’t have any pain. We spoke and chatty throughout the treatment. Treatment was carried out by Dr Krishnan, Liz and Ange would were great. Would recommend
8 August 2025
Unprompted review
Reply from VeinCentre - Stoke-on-Trent
Hi there,
Thank you so much for your wonderful review! We’re thrilled to hear that Dr. Krishnan, Liz, and Ange made you feel comfortable and supported throughout your treatment. It’s great to know you felt at ease and pain-free during the process.
We really appreciate your recommendation and look forward to continuing to provide excellent care.
Many thanks,
Dilly
Great experience with VeinCentre
My experience at the VeinCentre at Stoke was very good. I had my appointments with Dr Krishnan, supported by Liz and Helen. The team were wonderful at putting me at ease, answering my questions and telling me throughout the treatment what was happening. They were friendly and very welcoming. My treatment has been successful to date, I had EVLA followed up with the foam therapy. I was extremely happy following the first treatment of how much the appearance of my legs had improved. The unsightly lumpy collapsed veins had almost disappeared from the first treatment. I’ve never worn so many shorts before! I’m hoping the 2nd treatment will have the same effect and get rid of the last of those imperfections. I would highly recommend the teams at VeinCentre for this treatment
8 August 2025
Unprompted review
Reply from VeinCentre - Stoke-on-Trent
Hi there,
Thank you so much for your detailed and thoughtful feedback! We're absolutely thrilled to hear that your experience at our Stoke clinic has been such a positive one.
Dr. Krishnan, Liz, and Helen will be so pleased to know they helped put you at ease and made you feel supported throughout your treatment. It's great to hear about the improvement you’ve already seen and even better to know you're confidently enjoying those shorts!
Best wishes,
Dilly
Very efficient and quick treatment
Very efficient and quick treatment, staff and consultand excellent, far easier and less painful that it was 20+ years ago.
6 May 2025
Reply from VeinCentre - Stoke-on-Trent
Hi Ian,
Thank you for your feedback. We’re delighted to hear you found the treatment efficient and comfortable. Your kind words about our team are greatly appreciated.
Best wishes,
Dilly
Reply from VeinCentre - Stoke-on-Trent
Hi Paul,
Thank you so much for your kind feedback! We're really pleased to hear you found your experience efficient. We loved welcoming you.
Best wishes,
Katie
was made to feel very comfortable
was made to feel very comfortable, they explained everything to me and the procedure was very easy and it has worked. would highly recommend
25 March 2025
Reply from VeinCentre - Stoke-on-Trent
Hi Marie,
Thank you so much for your lovely feedback. We couldn't be happier to hear that you have got the results you deserve and that you felt comfortable and well informed throughout your treatment. We loved welcoming you to VeinCentre.
Best wishes,
Katie
Reassuring Consultation
Consultation was efficient and reassuring and carried out in a professional manner
24 June 2025
Reply from VeinCentre - Stoke-on-Trent
Hi Sara,
Thank you for your kind feedback. We're really pleased to hear you felt reassured and well looked after during your consultation. Being professional and supportive is exactly what we aim for, so it’s lovely to hear that reflected in your experience.
Best wishes,
Katie
Lovely staff
18 June 2025
Reply from VeinCentre - Stoke-on-Trent
Hi Debbie,
Thanks so much for your review! It’s really important to us that you feel welcomed, supported and reassured when you visit VeinCentre, so we’re thrilled that you had a great experience with our team. We will be sure to pass this onto them!
Best wishes,
Hannah
Amazing results…
From start to finish I was put at ease and given the best care by the team. Special thank you to Dr Krishman, Liz and Ange. The difference is outstanding, you would never know what my leg used to look like and I now have confidence to wear shorts and skirts this summer.
18 June 2025
Unprompted review
Reply from VeinCentre - Stoke-on-Trent
Hi Mrs Stevens,
Thanks so much for your lovely feedback! We’re so glad you were put ease by our fabulous team, and that you’re so pleased with your treatment results. Hope you enjoy wearing shorts and skirts in this lovely warm weather!
Best wishes,
Hannah
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.