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See what reviewers are saying

Rated 5 out of 5 stars

Fantastic design, vibrant hues! While there’s a gentle divergence between the paper template and the pillow net, and the yarn appears slightly delicate, the overall effect is fluffy and cozy. A deligh... See more

Rated 1 out of 5 stars

I have been trying to buy a latch hook cushion for weeks as I was sent a 20% code. I have tried using the code but it comes up invalid. I emailed the company and was told to refresh or use a different... See more

Rated 5 out of 5 stars

When I had a minor problem with my latch hook kit, the customer support staff was really kind and quick to respond. They went about and above to put things straight away because they were so tremendou... See more

Rated 1 out of 5 stars

The company sells nothing but junk. The yarn is just thread that ravels.Two rows all the way around have been sewn under the border. There was a bug in my yarn ( thread) yuck. Customer service was... See more

Company details

  1. Art Handcraft

Written by the company

Our mission at Veirousa is to inspire creativity and empower people to express themselves through art.


Contact info

3.0

Average

TrustScore 3 out of 5

39 reviews

5-star
4-star
3-star
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1-star

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Rated 1 out of 5 stars

The company sells nothing but junk

The company sells nothing but junk.
The yarn is just thread that ravels.Two rows all the way around have been sewn under the border.
There was a bug in my yarn ( thread) yuck. Customer service was no help. Blew me off. The quality is the s**** and shipping time even worse. Do not buy.

6 October 2024
Unprompted review
Rated 5 out of 5 stars

I am now on my 16th Veirousa cushion

I am now on my 16th Veirousa cushion. They are always of good quality, easy to follow instructions, from order to delivery normally 10-12 days.
Never had any problems with Orders, Payments or delivery. :)

5 September 2024
Unprompted review
Rated 1 out of 5 stars

Codes that don’t work

I have been trying to buy a latch hook cushion for weeks as I was sent a 20% code. I have tried using the code but it comes up invalid. I emailed the company and was told to refresh or use a different payment method, once again it said invalid so I emailed them twice more and all I got was refresh there’s not a problem at their end, then I get a email with the same discount code and guess what it doesn’t work

1 August 2024
Unprompted review
Rated 5 out of 5 stars

I ordered 6 cushions and they are…

I ordered 6 cushions and they are lovely just what I wanted. I didn’t have the run around waiting to long. Marry was really nice with me and helpful. If you ever have a problem on here ask for her am sure she will sort it out for you.
I can’t wait to get started in my next project I will post pictures in due course…..

21 June 2024
Unprompted review
Rated 5 out of 5 stars

Fascinating craft activity

Fantastic design, vibrant hues! While there’s a gentle divergence between the paper template and the pillow net, and the yarn appears slightly delicate, the overall effect is fluffy and cozy. A delightful endeavor that evokes a sense of bygone days amidst the digital age.

30 April 2024
Unprompted review
Rated 5 out of 5 stars

Although it was my first time

Although it was my first time, I truly appreciate the design and found it easy to follow the instruction. Perfect for the spare bedroom. The data sheet's design was large than the pillow, so the only thing I could recommend is that you figure it out. yet easy to fix.

11 June 2024
Unprompted review
Rated 1 out of 5 stars

If I could give ZERO stars

If I could give ZERO stars, I would. The site seems legit, pricing is decent, nothing that screams red flag. I never received my order from December of 2022. They kept giving me the run around, sent a phony tracking number, will NOT issue a refund even tho they are sending me a tracking number saying it was delivered, when on their website it still says "processing". This is a SCAM company do not purchase anything from them. Their customer service sucks and you'll never receive a product or a refund. $90 I'll never get back.

22 June 2023
Unprompted review
Rated 5 out of 5 stars

When I had a minor problem with my…

When I had a minor problem with my latch hook kit, the customer support staff was really kind and quick to respond. They went about and above to put things straight away because they were so tremendously attentive. Because it's uncommon to receive customer service this good these days, I will most definitely be back. I wholeheartedly endorse this brand!

13 June 2024
Unprompted review
Rated 4 out of 5 stars

I found this to quite enjoyable

I found this to quite enjoyable! Although it's something I've enjoyed doing for a while, I haven't done one in a few months. Starting over and getting back into this was easy. The yarn is of fantastic quality, and everything you need is here! My only concern was that the printed design didn't really matter in the end. Not only do you have plenty of extra yarn, but you also won't have to worry about running out of rolls or making a mistake.

3 June 2024
Unprompted review
Rated 5 out of 5 stars

My wife loved doing these as a child

My wife loved doing these as a child, so she was happy to hear that they are still offered. She's been loving spending time with our two wonderful nieces, ages seven, and renewing her passion. They've been addicted to latch hook kits as well, having taken to it as well. If you are a parent, this is an excellent activity to work on with your children. The kit comes with everything you need to finish the project.

8 June 2024
Unprompted review
Rated 5 out of 5 stars

Great for Stress Relief!

I bought this latch hook kit as a way to relax and unwind after a long day, and it's been perfect for that. The repetitive motion is very soothing, and I find it helps me de-stress. The design is beautiful, and I'm really enjoying working on it. Highly recommend for anyone looking for a stress-reliving hobby!

15 May 2024
Unprompted review
Rated 5 out of 5 stars

Love it

Was really fun to work on. I have a matching wall hanging with this pattern. Fabric on the back is very soft, zipper is ok. printing on the mesh was slightly off and I lost a couple rows around the edges but not bad at all. Was easy enough to figure out with the included paper pattern.

8 May 2024
Unprompted review
Rated 1 out of 5 stars

Automatic responses from customer service

Ordered a carpet. It took ages to be delivered without any shipping information. When it arrived it was nothing like the pictures, very cheaply made and was missing the anti-slip surface that was advertised. After multiple mails to the customer service I always get the same prewritten texts about the delivery. They completely ignore what I am writing and just answer nonsense. Never again.

2 March 2024
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM WEBSITE!! AVOID!!

TOTAL SCAM WEBSITE!!
BEWARE AND AVOID.
ALL THE "REVIEWS" ON THEIR ACTUAL WEBSITE ARE FAKE AND MADE UP BY THEM.
ONCE THEY HAVE YOUR E-MAIL ADDRESS THEY WILL NEVER STOP E-MAILING YOU AND THEY WILL NEVER ALLOW YOU TO UNSUBSCRIBE. TOTAL SCAMMERS AND EMAIL HARASSERS! YOU'LL GET DAILY EMAILS FOREVER.
WARNING, DON'T SHOP HERE OR GIVE THESE SCAMMERS YOUR INFORMATION.

1 January 2024
Unprompted review
Rated 2 out of 5 stars

I ordered my first kit without any…

I ordered my first kit without any issues, it was fast delivery and was very happy.

This time, when I ordered, I was charged double. I claimed through PayPal and waited over a week as they never answered them or me.

That was settled and I have been waiting two weeks now for my kits and tracking still says awaiting shipping. I sent an email and heard nothing back.

I am extremely disappointed as they are Christmas presents I want to do throughout the year and I paid a lot of money for.

28 February 2024
Unprompted review
Rated 1 out of 5 stars

Glad I came to reviews

Glad I came to reviews. Sounds like the same company, Etcy, I got scammed from. This person also has other websites. Sends wrong product to show delivery so they don't have to refund.

26 February 2024
Unprompted review
Rated 1 out of 5 stars

My package never arrived

My package never arrived. They refused to give me a refund, and kept replying to me with automated messages. DO NOT ORDER FROM THEM. I'm just out the money. Wish I could give it zero stars.

15 February 2024
Unprompted review
Veirousa logo

Reply from Veirousa

Dear Customer,

We sincerely apologize for the disappointing shopping experience you had with us. Your satisfaction is our top priority, and we're committed to resolving any issues you encountered.

Please provide us with your email address or contact our team at support@veirousa.com, and we will promptly investigate the concerns you faced.

Thank you for bringing this matter to our attention. We look forward to making things right for you.

Best regards,
Juily
Customer center team
support@veirousa.com

Rated 1 out of 5 stars

I order 3 latch hook kits of Santa code…

I order 3 latch hook kits of Santa code y862 y803 an y811 and all have 6 rows missing

17 December 2023
Unprompted review
Veirousa logo

Reply from Veirousa

Dear Customer,

We sincerely apologize for the disappointing shopping experience you had with us. Your satisfaction is our top priority, and we're committed to resolving any issues you encountered.

Please provide us with your email address or contact our team at support@veirousa.com, and we will promptly investigate the concerns you faced.

Thank you for bringing this matter to our attention. We look forward to making things right for you.

Best regards,
Juily
Customer center team
support@veirousa.com

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