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Velofactory.ch Reviews 

18,458
•
TrustScore 5 out of 5

4.9

Bicycle Shop
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Rated 5 out of 5 stars

Original products, came with shimano official boxes. They don't cut corners on J kits, high quality shimano derailleur cables, hydraulic hoses. Very well packed too, craft paper in bunch, boxes intac... See more

Rated 5 out of 5 stars

for years, I am personally renovating my family bikes. Velofcatory been my best partner to find best quality for the best price in the Swiss market. never turned down a question to decide whether t... See more

Rated 5 out of 5 stars

Ich habe für mein Cube Access WLS Pro Damen MTB eine Erstzvordergabel SUNTOUR Raidon Gabel 27,5" 100mm Remote Lockout Air QR 9mm Gabel schwarz gesucht. KI hat mir als Alternative ROCKSHOX Recon Sil... See more

Rated 5 out of 5 stars

I was pleased by 2 things especially : - price was really ok - since the item was sent in an envelope I received it very fast ans didn't have to pay delivery fees of a parcel as it's normally... See more

Company details

  1. Bicycle Shop

Written by the company

Fahrradgeschäft Online-Shop mit Veloteilen und Bike-Zubehör für Triathlon-, Gravel-, Rennrad, Mountainbike, E-Bike. Schneller Versand 🚀 Lieferung aus der Schweiz🇨🇭

Contact info

4.9

Excellent

TrustScore 5 out of 5

18k reviews

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4.9

All reviews

(18,458)

5,813 reviews in the last 12 months

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Rated 4 out of 5 stars

Fast and furious but some information was not available to my order

So.... you ask, I provide:
+ Easy ordering process and quick delivery. Overall good experience.
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- I was surprised that a helmet ordered in June 2026 has a manufacturing date of December 2024 (1.5 years old). In a way I would have liked to know / would have appreciated knowing this upfront as I find this "quite old"
- I think that a brief note (A5 size) to say "Hey here is your order, thank you for your customs" would be nice to find (it was a bit bare with just the product).
- Velofactory is one of the few (only?) online shop to not have a threshold for "free delivery". Would you not rather roll this up into the price?

7 June 2026

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