So I reviewed these idiots last month complaining about the exorbitant fees they charge: $400 for a basic tune and a new tire. This guy Chad reaches out and offers me a partial refund of $69.99... See more
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See what reviewers are saying
I booked an appointment online, scheduled a day/time that worked for me, they were on time/actually were able to come earlier and I was available, completed the service, I paid less than other shops I... See more
This company has a lot of issues. The guy Jon Jensen with Velofix in the Los Angeles area has wasted everyone’s time. We set up an initial appointment in early April that he missed. Said his truck bro... See more
I cannot contact Velofix in Edmonton. Tried internet, calling cellphone and texting. Can’t make appointments on the internet as they are booked into oblivion. No response so I am assuming they have cl... See more
Company details
Information provided by various external sources
We offer a convenient Mobile Bike Shop experience at your home or office. Our goal is to offer a convenient premium service that gives you more time to do what you love…RIDE!
Contact info
West 5th Avenue 35, V5Y 1H4, Vancouver, Canada
- velofix.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Honest and reliable
Honest
Reliable
Fast
Value for Money
AND Fun dudes to be around
WHAT more can you ask of your bike shop
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