I like the website and the product but when I received an XL top it was way too small. I am based in Australia so maybe there is a difference in sizing which I can understand. Despite this Velthentic... See more
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High-quality products, swift shipping, user-friendly website, and dedicated customer service. Discover the best fashion & household items delivered right to your door!
Contact info
Germany
- velthentic.com
Replied to 86% of negative reviews
Typically replies within 1 month
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Great price and quick shipping
Great price and quick shipping. These socks are exactly what you say they are. No slip and cool for the summer.
High quality trendy looking Sg ees No…
High quality trendy looking Sg ees No case included was unusual but it wasn’t mentioned in the promotion I bought into
The glasses seem really well made
The glasses seem really well made, sturdy, but not heavy. Really good value for money.
They are a fraud company
They are a fraud company , I have ordered shoes 1 month back with the order # 128647, money is deducted and no delivery so far and no response from the team , they are thief and fraud
very good i will buy more
Invisible socks...
I was apprehensive ordering through a FB Post. However was pleasantly surprised with the quality of these socks. They are invisible. Comfortable and dont slip, so exactly aa advertised. I'm about to order some more.
They always stay on your feet
They always stay on your feet! Comfortable; wash well and look good. I’m on my second batch now!
Late clothes, terrible fit, unable to return
I ordered a set of clothes. Clothes took almost a month to arrive. They were 2 sizes smaller than any other clothes (XL means medium as best). Went to return the clothes in accordance with refund/ returns policy but the mailbox is full. Unable to return. I'm not sure if this company is a total sham.
Finally something comfortable to wear on my feet
I was sceptical because the advert was on facebook, and as previously with other suppliers on facebook when stuff comes not always as it should be, but thought I would give them a try after shop bought footsies not fitting well,
Now to the truth, don’t be sceptical, these are brilliant, extremely comfortable, hidden from sight in my shoes, and I most definitely will be buying more, it’s such a shame that other advertisers don’t follow Velthentics lead, they are trustworthy, honest, with good customer service they care, highly recommend you try them for yourselves they really are perfect .
Very professional
Very professional. Great quality and workmanship.
Sunglasses are strong and sturdy.
Excellent product.
Will definitely buy again if and when I see another pair of sunglasses I like.
ı ve bought some sunglasses and they…
ı ve bought some sunglasses and they ended up being very very loved! they arrived quickly and looked good and for this price i cant complain much. they looked better in person than in the pictures even but the little logo on the side is starting to wear of a bit so not sure how long thatll hold. fortunately they block the sun good and do what they should so i can look over the little logo not being the best quality.
Best no-show socks I ever bought !
Ordered a first set of 6 "Invisible breathable anti-slip socks" and was a bit concerned about delivery delay. Wrote to them and Emma quickly answered back and reassured me after checking the tracking.
And when I received them a few days later (within the 12 business days after placing order) : I found those socks so great that I immediately order... an extra 12 of them : best no-show socks I ever bought !
been wearing the underwear for around a…
been wearing the underwear for around a mont now and they've held up good after washing. material is soft and breathable and they fit pretty true to size for me. way better looking than the random amazon packs ı used to buy
they got some interesting styles
they got some interesting styles, quality is ok for what you pay.
I have been totally satisfied with the…
I have been totally satisfied with the t shirts I bought.
Very comfortable
This is the first time I have bought.I am very happy with my purchase.
Good quality material.
Five months?
*edit. My packages are now marked as shipped. It's unfortunate that after trying for months to handle this matter privately, the only thing that got me any results was posting a negative review.
Five months ago, I ordered several items from this place, and after resending them my address six times and enduring 20+ back and fourth emails, they still act confused as to what they're s supposed to do. They say they can't refund my money and either can't, or won't get their act together and just send me my order. At this point, I don't ever expect to get it. I give up. It's just not worth the frustration. I've never encountered a more unprofessional and ridiculous customer service interaction in my life. Wait. Ok...now that I think of it, maybe it's not the absoloute worst. But pretty close.

Reply from Velthentic
Great and prompt service
I am very happy & grateful for the great pair of footwear I received, they are ideal for my swollen feet and the quality is better than I expected and these shoes will make my life a lot easier,
Purchased an amazing winter jacket
Purchased a winter jacket - prompt customer service when the incorrect size was delivered but it was soon rectified in a very timely manner and now wearing one of the best winter jackets ever- quality, warm. Thank you
Velthentic sunglasses
Bought a pair of Velthentic sunglasses a few weeks ago. Prompt delivery, quality is superb. The product feels and looks quality top to toe. But the best part: easily the most comfortable and best fitting sunnies I’ve ever worn - by a country mile. Already deliberating a second pair with another colour way.
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