vendi - Buy & Sell Consumer Electronics Reviews 

1,436
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 239 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient service, highlighting quick payment often received the same day. Many appreciate getting the exact quoted price without reductions. The overall user experience is frequently described as easy, seamless, and straightforward, making it a highly recommended platform. However, some customers noted that the initial quoted price was sometimes reduced upon final assessment. A few others felt the verification process required more effort, with some experiencing disputes regarding device condition during checks.

What people talk about most

Payment

Reviewers highlight positive aspects of payment, frequently praising the speed and efficiency of the process.... See more

Service

Users describe positive interactions with service, highlighting its speed, efficiency, and reliability. Many... See more

Price

Customers consistently note positive experiences with price, often finding offers that are higher than... See more

Product

Consumers generally express satisfaction with the product, often highlighting accurate descriptions and... See more

User experience

Reviewers express satisfaction with the user experience, often describing it as easy, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought an iPhone through the vendi website it was delivered so fast and was exactly as described. Unfortunately I Changed my mind and got in contact to return the item the customer service was good... See more

Rated 5 out of 5 stars

I was a little dubious about selling an expensive device through the post but after reading the reviews I thought I would go for it. Vendi explained the process, which was very simple. The price... See more

Rated 5 out of 5 stars

I have bought phones in the past from Vendi,always a great experience, but never sold one. A bit nervous as wasn't sure how this will work, but it was seamless and got the payment I was quoted for my... See more

Rated 5 out of 5 stars

At first I was a bit sceptical because this was my first time using this website but rest assured everything was perfect. After checks were complete, money was sent straight away fantastic service wil... See more


Company details

  1. #2 of 73 best companies in Mobile Phone Shop

Written by the company

A marketplace for new and refurbished tech! Trade-in your device in 3 easy steps. Buy with confidence verified devices with 30 day money back and a 12-month warranty.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,436)

230 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
ipad

Rated 5 out of 5 stars

iPad pro recycle 2025

Vendi has given me the best price by far. I posted the device on Monday, and by Tuesday, they had paid the full amount. No amount was taken off like other recycling companies. Communication was good; they notified me when they received it by device and what checks they carried out. They did ask for ID and proof of purchase, but this would have been more efficient if they had asked for this up front. Will use again.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic all round

Fantastic all round
Found this company by chance and read the reviews. Thought I would try them to sell my iPad through as have had other companies reduce the price they quote for no reason. Anyway, everything went very smoothly with Vendi. They got it this morning. Could see in the process where he was and got paid around 5pm this afternoon. The full quoted price too. Plus £10 extra to pay for my postage. Highly recommended this company. Thank you for a fantastic customer experience.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Trading my iPad Air with Vendi was an…

Trading my iPad Air with Vendi was an excellent choice. The whole process was simple, i received my pre-pack label promptly with 24 hour tracking. I was offered the best price from Vendi more than any other trade in companies. My iPad was evaluated promptly, and i received the price i was quoted. Thank you for a fast, efficient reliable service, highly recommended.

24 June 2024
Unprompted review
vendi - Buy & Sell Consumer Electronics logo

Reply from vendi - Buy & Sell Consumer Electronics

Hi Des,

We really appreciate your review and feedback!

The team works hard to provide a fast and reliable service.

Thank you for choosing us and we hope to receive more devices form you in the future.

All the best,
Team vendi

Rated 4 out of 5 stars

Good experience upto now.

Bought a iPad of these guys. Can’t complain as of now. All is working well!

23 December 2021
Unprompted review
vendi - Buy & Sell Consumer Electronics logo

Reply from vendi - Buy & Sell Consumer Electronics

And we will keep working hard to never give you a reason to complain Ruhaan :-)
Thanks for your review and supporting vendi!

Enjoy the holidays!
Team vendi.

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