While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

1.1

Bad

TrustScore 1 out of 5

182 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

MSI GE76 Gaming Laptop

I recently bought a MSI GE76 gaming laptop, as "refurbished" condition, from boulanger 2nd life. It was indicated that it was in a very good condition with some minor scratches and that it was packaged in a neutral box. The delivery was also very quick!

When I received it, the packaging seemed decent. A nice surprise was that in the first cardboard box, the laptop was actually in it's original MSI box. After opening of it all, I was very surprised : the laptop looked completely new, no scratches whatsoever. It runs fine after a few hours of use, I ran some benchmarks to check the components and all seems good.

I do not know why this seller has so many negative reviews, either I got very lucky (and I was kinda nervous about ordering it, considering the 2K+ price) or only the unlucky customers come to review I guess.... And it seems as though even those ones eventually get their money back, so if you're hesitating about buying one of their products for an attractive price, based on my experience, I'd say go for it!

16 June 2021
Unprompted review
Rated 1 out of 5 stars

Non, franchement, il faut evitier, tout est vraie.

L'anglais est mon langue maternal, donc...

J'ai acheter un tv Hisense 65NU8700 "reconditionee" par Vendido, sur boulanger.com.
Model 2017, neuve il est 2.000€, reconditionee il etait 1.100€, et en plus il y'a un promo actuellement, un remis 300€ si vous envoyer le facture et code barre d'origin sur le carton avant le 27/03/19, donc apres le remis il est 800€, woaw, cool!
Le tele est arrive a le date et l'heure prevu, donc, je pourrais profitir de cette remise, non? NON. Car d'abord le code barre etait deja enlever, et je ne pas encore recu le facture, 7 jours apres l'achat.
Bon, c'est louche. Quel qu'un est deja profitir de le remis sur cette tele!!

Le tele etait bien emballer, sauf le manque de le code barre.
MAIS! lentement, et avec beaucoup de prudence, j'ai desemballer le TV, j'ai fait tous les raccordements, et j'ai le branche....et, il y'a une fissure sur l'ecran, un gross fissure qu'il s'agit viens de l'usine, car il y'a aucun endommagement sur l'exterieur, quand il est eteindre.

Le pire, est que le SAV ne repondre pas, apres 24 heures, rien.

Je traduire, car l'anglais est mon langue maternal:

I bought this Hisense 65NU8700 from Vendido, via boulanger.com.
It was listed as "factory reconditioned," and was nearly 1,000€ less than the same model new. it also came with a mail-in rebate, that required the buyer to send in their original receipts and bar codes from the TV box.
The TV arrived at the scheduled date and time, but when i unwrapped it, I discovered that the bar code had already been removed, indicating that someone had already taken advantage of the rebate. I haven't received the receipt yet, anyway. It seems clear they're selling stolen goods.

The worst is yet to come! When I unwrapped the TV, assembled it and plugged it in, I discovered a long crack, dead pixels, in the screen. It seems it left the factory like that, because there's no exterior damage, no broken glass or anything.
The fact that the after sales service has yet to answer my messages backs up my claim that they're up to no good.

Long story short, if it's too good to be true, it is.

21 March 2018
Unprompted review
Show reviews in all languages. (182 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look