VENETA.COM Reviews 20,180

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

We ordered several blinds in 2021. We were a bit worried because they were so cheap, but they all fitted perfectly and looked good. 5 years later one of the blinds started to degrade in the strong... See more

Rated 5 out of 5 stars

We had a consultant from Veneta today at our home and are really pleased with his presentation of the product: verduisterend plissee gordijnen. We decided bought for pieces and are waiting for them. O... See more

Rated 5 out of 5 stars

I had a great experience with Veneta. It was Tim who came by and guided us throughout the process. Right curtains, right blinds, right color. He did everything, showed us and explained thoroughly on... See more

Rated 5 out of 5 stars

Veneta was recommended to us by friends and completely lived up to it. From the start, the process was smooth and well-organized. After our online request, we were quickly contacted to schedule an... See more

Company details

  1. Window treatment store
  2. Blinds shop
  3. Curtain Shop
  4. Curtain Maker and Retailer

Written by the company

Veneta.com is an online shop for window decoration. We do not believe in expensive shops and unnecessary intermediaries. This allows us to provide you with the best custom window decoration, up to 40% cheaper than in a local store. To ensure that you will enjoy your window decoration for many years to come we can give you personal advice in your own home. This is always free and without any obligations. Do you not need our help, but would like to have the colors and fabrics in your hand before ordering? Then order our free samples, no shipping cost. And that is not all! We always offer you 8 years warranty and our unique measurement insurance to make sure that you are completely satisfied with your window decoration. We are proud to say that 97% of our customers will choose Veneta.com again in the future.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

20k reviews

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No history of asking for reviews

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Replied to 93% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Very happy with the final result and price

Very happy with the final result and thanks for the help from Frank Eijnthoven. Initially I wanted to do everything myself, but I was hesitating for 6 months because each of my windows has a different problematic... In/out opening, strange shapes, blocking frame, handle on the way...

At the end I decided to ask for help to confirm if I could actually use the "plisségordijnen" everywhere I wanted, and in turn I got much more than that. Frank could do the measurements with a laser meter, explain the montage options, show me the variety of colors and some other aspects of the product.

I installed myself the curtains and it's really simple. I only have a small complaint about the quality of the included screws, I still give 5 stars but in one frame that had harder wood, I had to use my own higher quality ones because the included ones couldn't make it.

10 January 2024
Unprompted review
Rated 4 out of 5 stars

Good service

I had a really good experience with the sales rep. René Boudri. He was really helpful and did an excellent job in ordering the correct blinds.

On the minus side. I wanted installation service which, I was told, would take 4-5 months. We had to get an external handyman for the job. And, one of the blinds came slightly damaged. I have pictures upon request.

12 January 2024
Unprompted review
Rated 5 out of 5 stars

Great help and guidance when you're not sure

Paul Balk came to visit our house to look at living room curtains. We were not sure what we precisely wanted and he walked us professionally through all options and thought actively with us through the possibilities and what would fit. He even offered to look with us in other rooms and measure them for if we ever thought about something in the future with the same professional eye.
He genuinely helped us without us ever feeling like we had to go for as much as possible but was just there to help us. We are definitely coming back to him when we get new curtains for our other (pre)measured curtains!

4 November 2023
Unprompted review
Rated 5 out of 5 stars

Great experience!!

Great experience!!! From the first appointment until the installation the Veneta guys have been very professional. Delivery time takes a few months for the shutters but it’s worth the wait!!! Joey and Gillian were very professional. I would highly recommend using Veneta 😀

19 December 2023
Unprompted review
Rated 5 out of 5 stars

Monteur Dieter from Belgium did a Fantastic Job!

Monteur Dieter from Belgium was very kind and did an amazing job! He called when he was on his way as expected and He managed to place window shutters that required hours of adjustment work. When his colleague left at the end of the shift he stayed 2 hours longer and finished the job with a fantastic result. This was extremely helpful and avoided the need of a follow up appointment. Many Thanks Dieter. Hopefully see you again in March when the next updated order is in. Greetings from Den Haag.

30 November 2023
Unprompted review
Rated 5 out of 5 stars

Professional Support

Thank you very much Mr. Frank Eijnthoven for your great energy and advice today! Your professionalism and detailed information helped us a lot to choose what we need for our house!! Have a lovely day ahead.

6 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. We doubted alot what we wanted for our window, so it took a while for us to decide. We got expert help to our house (from Paul Balk), very nice guy. He gave us his recommendation and even helped with extra questions and measuring of other windows for possible future orders. His service went well above our expectations, and because of him and Venetas fair pricing we want to do all our future orders with them. Also, couldn't be happier with our Plisse, fits perfect in our window, and good quality. Well spent money!

4 November 2023
Unprompted review
Rated 5 out of 5 stars

Top service and product

Once delivered we realised that it wasn't exactly what we wanted (we've chosen the wrong transparency of the material) and we were pleasantly surprised that we could actually change the type of material.The difference in price was very very small and all went very smooth.We have received the new one and we are really happy with it.Top customer service and product.

24 November 2023
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience!

Frank Eijnthoven came to check the windows and took all the measures, always explaining what the process would be, always super helpful, showed me all the possible options and we concluded the process very efficiently.

Now just a matter of time for the delivery to happen.

21 November 2023
Unprompted review
Rated 4 out of 5 stars

Great job by Natasja

Great job by Veneta, Natasja today. She installed the plissecurtains very quickly and perfect on my attic room. I am very satisfied with the product, the colour and the installation. Very customer friendly approach, thank you!

20 November 2023
Unprompted review
Rated 5 out of 5 stars

Great experience from choosing the…

Great experience from choosing the curtains, through to installation -
Patrick was quick and friendly, and made the flat look like a home.

There was a long wait to have the curtains fitted due to Global production delays, I believe. But if you are happy to wait, it is worth it!

16 November 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Patrik van t Veer had a pretty challenging task getting our relatively heavy 3m curtain safely secured in the old ceiling, and he succeeded! He was also very nice and did the job quickly.

8 November 2023
Unprompted review
Rated 5 out of 5 stars

Feedback for todays appointement.

I was looking forward for today. Cindy was very helpful and understanding. She used her time well. She was very friendly and reliable. She made more useful suggestions than the curtains I planned. I was very pleased. Keep her! :) Thank you. Asli Ertekin

7 November 2023
Unprompted review
Rated 5 out of 5 stars

Fast and excellent service.

I recently had appointment with Frank from Veneta. Excellent advisor. Came well prepared by seeing our requirement. Suggestion was also perfect on how to put a duo roller blind on a large kitchen window. All went well and we immediately ordered it. Also best thing from veneta is that you get appointment very soon.

11 October 2023
Unprompted review

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