Order not delivered to me and company…
Order not delivered to me and company is not paying back my money. Have sent 30+ mails about this. But no actions from the company. Do not buy from them
9 September 2025
Unprompted review
Venticlub
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SCAM
SCAM! I ordered something that I realised I do not need anymore within an hour of ordering I reached out to them to cancel the order and they said it is impossible because the order was already shipped. Lies! They sent me a fraudulent tracking number that leads nowhere. I hope Klarna can refund this because they are clearly collaborating with a Fraudulent company that does not abide to Swedish or EU consumer protection laws! DO NOT BUY FROM THIS WEBSITE
8 July 2025
Unprompted review
Be aware of Scammers
Be aware of Scammers.
I ordered a Air Frier from this website (which was aqualuxisnet before and they changed the name just after my order) and even the price was 2900kr they sent a fake Chinese device which has no name and no brand on it. I understand late and in the middle of shipping process I asked for refund but they said: it is too late, take your package and will talk later.
I took my package today and again I asked them that I want to return my package with full refund which I did not even open the box. They sent me a long email that: it will take so long process and cost you lot to send it back so give it to your friends and family as a gift. I bought the device from Swedish website and they sent it from Germany to me and they said you can not sent it back to same address as we sent the package because we are in China and you have to sent it to the address we will give you, and also after we receive it and check it we will take some part of the money and maybe we will send you the rest and shipping is on me also. So they doing their best to convince me not to send it back and we will give you a part of your money.
Super disgusting customer service and even I accept these condition and asked them for send me return address they completely disappeared and I did not hear anything from them.
I do not know where to complain or how I can take my money back. I am a simple worker who wants to buy this for my wife as a gift in parts but I will put them on police to see if they can help me take my money back.
Please do not buy anything from them If you do not want to loose your money.
12 February 2025
Unprompted review
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