Vera Underwear Reviews 520

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 273 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality of the product, finding the knickers well-made and comfortable, with soft fabrics that prevent irritation. Reviewers often highlight that the underwear effectively prevents leaks and odors, providing confidence and peace of mind for daily activities. The product is frequently described as life-changing for managing incontinence, allowing users to feel more secure and comfortable. However, some people were dissatisfied with the product's performance, noting that it did not prevent leaks as advertised, especially with heavier flows. There are also concerns about sizing discrepancies, with many finding the underwear runs small or has an uncomfortable fit, and some reported issues with the product's durability after washing. Additionally, a number of customers expressed frustration with long delivery times and high prices, particularly when considering the quality or the need for returns.

What people talk about most

Product

Consumers find product to be ambiguous, with many praising the comfort, fit, and effectiveness of the... See more

Quality

Reviewers highlight positive aspects of quality, noting that many products are well-made, comfortable, and... See more

Order

Customers had ambiguous experiences with order, with some finding the ordering process easy and praising... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising quick delivery and... See more

Price

Customers consistently express disappointment with the pricing, finding many products to be expensive and not... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Kept informed on delivery by Vera. The knickers are of good quality and well made. 4/5 because they don't hold my heaviest leakage which occurs once a month when i would have been menstruating which... See more

Rated 4 out of 5 stars

I feel more confident when I go out wearing Vera underwear knowing any leakage will be “ caught” and I can continue the day ( till I can do an underwear change) without worrying about any discomfort... See more

Rated 4 out of 5 stars

I have just received my third order. Only brand I have had which keeps me entirely dry and the garments are odour-free, unlike other brands which I have tried. The extra layer makes all the differe... See more

Rated 4 out of 5 stars

I am happy with Vera pants because I wanted to be more environmentally friendly, so I looked for something washable. I have a real incontinence problem and needed to use the over night large pant... See more


3.5

Average

TrustScore 3.5 out of 5

520 reviews

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3.5

All reviews

(520)

228 reviews in the last 12 months

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Rated 1 out of 5 stars

So many false claims

They misrepresent the product and the seller. It's a firm in China. The product is poor, not leakproof and vastly overcharged. It takes weeks to arrive

2 June 2025
Unprompted review
Rated 1 out of 5 stars

Vera undies are not leak proof at all

Vera undies are not leak proof at all.
I tried to wear them at different time of day, when I had light leakage vs heavier leakage. Even with a small amount of liquid, it went right through. There is no absorbancy at all and all attempts did not provide any protection. They also fit quite snug, so might be best to order 1 size up. Wish I could get a refund, but policy does not allow since i wore some of them !

15 November 2025
Unprompted review
Rated 5 out of 5 stars

I ordered the wrong size (couldn't find…

I ordered the wrong size (couldn't find the sizing chart) . Margaret, very kindly offered a replacement order in my correct size, and I was able to keep the original order, to share with friends or family. Great response from a helpful lady !!!

23 October 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Very disappointed. Advertising is so wrong. They have been closing down for months now according to their site. When I bought mine there were, supposedly , just a few left. They do leak and who would wear pants for seventy two hours as advertised. Gross.

22 November 2025
Unprompted review
Rated 1 out of 5 stars

About four or five months ago Vera's…

About four or five months ago Vera's offered to replace my ill-fitting underwear. In the meantime I have bought another 2x5 pack. So 15pr altogether. Some fit ok. Others don't. I have had an ongoing war trying to get my replacements.
They did send one pair. It was cut wrong and climbs up my body. There is also an aroma with them. Very disappointed with them after originally happy.
They are trying to say my postal service put a label on my package and sent the wrong one.
How can they do replacements if they are nearly out of stock and have been that way for the last few months.
Thanks Sally

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic, really helpful

The customer service is absolutely excellent. I could not fault them. The pants I ordered were the wrong size for me. I contacted them and replacements were sent immediately free of charge….. I was anticipating a long drawn out debate but no everyone was so helpful and the pants are great……..I passed the wrong size ones onto a friend!

13 November 2025
Unprompted review
Rated 1 out of 5 stars

If I could give a zero I would

If I could give a zero I would. Absolutely a shocking scam, duping people out of their hard earned money. Simply does not live up to the promised hype. Tightly factory sealed package arrived with all the pairs stuffed in together. No delivery note, nothing. I experimented with just a small amount of water to see if they were truly waterproof and the liquid came right through especially round the poorly sewn leg area. I am so angry that they can get away with this. I have put them straight in the bin. Please please please anyone reading this review DO NOT BUY !!!!

5 November 2025
Unprompted review
Rated 5 out of 5 stars

I’m very impressed by the customer service

I’m very impressed by the customer service!My first order came up too small but customer service was very helpful and a new order was dispatched free!I have yet to receive my new order but it’s on its way and I look forward to pad free days!

31 October 2025
Unprompted review
Rated 5 out of 5 stars

I couldn’t have asked for better I…

I couldn’t have asked for better I ordered some underwear a size L unfortunately they are slightly smaller than I expected fabulous quality I emailed Vera and they are sending me a replacement at no cost to me definitely deserve a 5 star review.

29 October 2025
Unprompted review
Rated 1 out of 5 stars

SCAM WEBSITE DO NOT BUY

SCAM WEBSITE DO NOT BUY. INAUTHENTIC items. Could contain PFAs harmful for intimate areas. The images on the website are clearly AI generated and not real. Some of these positive reviews are FAKE likely posted by the Scammers.

29 October 2025
Unprompted review
Rated 2 out of 5 stars

The advertising is misleading

The advertising is misleading - I couldn't possibly wear them for 3 days at a time - they do smell, if you happen to leak they feel damp and uncomfortable. Are you really closing down? If your underwear is unique why are they identical to Everdries?

30 September 2025
Unprompted review

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