Vera Underwear Reviews 520

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 273 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality of the product, finding the knickers well-made and comfortable, with soft fabrics that prevent irritation. Reviewers often highlight that the underwear effectively prevents leaks and odors, providing confidence and peace of mind for daily activities. The product is frequently described as life-changing for managing incontinence, allowing users to feel more secure and comfortable. However, some people were dissatisfied with the product's performance, noting that it did not prevent leaks as advertised, especially with heavier flows. There are also concerns about sizing discrepancies, with many finding the underwear runs small or has an uncomfortable fit, and some reported issues with the product's durability after washing. Additionally, a number of customers expressed frustration with long delivery times and high prices, particularly when considering the quality or the need for returns.

What people talk about most

Product

Consumers find product to be ambiguous, with many praising the comfort, fit, and effectiveness of the... See more

Quality

Reviewers highlight positive aspects of quality, noting that many products are well-made, comfortable, and... See more

Order

Customers had ambiguous experiences with order, with some finding the ordering process easy and praising... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising quick delivery and... See more

Price

Customers consistently express disappointment with the pricing, finding many products to be expensive and not... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Kept informed on delivery by Vera. The knickers are of good quality and well made. 4/5 because they don't hold my heaviest leakage which occurs once a month when i would have been menstruating which... See more

Rated 4 out of 5 stars

I feel more confident when I go out wearing Vera underwear knowing any leakage will be “ caught” and I can continue the day ( till I can do an underwear change) without worrying about any discomfort... See more

Rated 4 out of 5 stars

I have just received my third order. Only brand I have had which keeps me entirely dry and the garments are odour-free, unlike other brands which I have tried. The extra layer makes all the differe... See more

Rated 4 out of 5 stars

I am happy with Vera pants because I wanted to be more environmentally friendly, so I looked for something washable. I have a real incontinence problem and needed to use the over night large pant... See more


3.5

Average

TrustScore 3.5 out of 5

520 reviews

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Rated 5 out of 5 stars

Best Customer Services.

Although the underwear came up small. The customer after sales is second to non. They are sending me the next size up free of charge.
The best customer services I have ever dealt with.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

I have copd and l have a permanent…

I have copd and l have a permanent cough which was causing mild leakage. These underwear are amazing for this problem and have given me the confidence to leave my house again. I now have 20 pairs. Very absorbent and soft and unlike a nasty pad my skin is dry and odour free. They wash well and dry quickly.
Thank you.

30 September 2025
Unprompted review
Rated 4 out of 5 stars

Mostly very happy - but Oops!

I have just received my third order. Only brand I have had which keeps me entirely dry and the garments are odour-free, unlike other brands which I have tried. The extra layer makes all the difference. The fabric feels comfortable on my skin and the size after comparison of UK and US sizing, plus an online query - is perfect. My skin is not irritated by the stitching nor the elasticand the comfortable seams are superb. These are all pluses. However there is one big problem (hence my only awarding 4 stars).
Each pair, after only 1 wash at a low temperature, slides down! I daren’t wear them with a dress or skirt! If wearing trousers, this results in the garments gathering around my rear end. Thank goodness they can't travel any further - but there is an unsightly bulge where there ought not to be one!

16 September 2025
Unprompted review
Rated 4 out of 5 stars

Pleased generally with knickers but…

Pleased generally with knickers but feel they could be deeper from waist to between legs.
Also took quite a while to arrive, I know cards sent to USA from UK take 5/6 days so expected about the same delivery time. I have ordered some more, but 4 layer ones this time.

1 September 2025
Unprompted review
Rated 3 out of 5 stars

I wrote a review 4 days ago about…

I wrote a review 4 days ago about "Vera's "being a completely fabricated company which I still stand by as false advertising and misleading women about them having factories in the countries you think you are placing your order from that it would be local postage for returns and refunds when all orders are shipped from China at a huge cost to return , I was told in one of the many emails from them that they are a small company and not to be upset with them, well that's odd as reading other complaints Vera's supposed to have factories all over the world ! they will offer you free replacements to hang onto your money but this is no use if you don't like the undies because of then being made of nylon not cotton as advertised , I persevered with my complaint and got a full refund without sending the unwanted items back to China and was asked not to put any more complaints on this site, I appreciate the full refund which was credited to my account within a few days but that does not take away the feeling of being "tricked" by the whole Vera's story.

16 September 2025
Unprompted review
Rated 5 out of 5 stars

Veras under wear .

This underwear has changed my life I don't have to worry if I am close to a toilet anymore .A small leak which most women have as getting older is now not a problem .I feel more confident when out and about fit perfect very comfortable to wear .Good price that good I ordered a second lot of 5 so how have ten pairs.Thankyou so much Vera .Just wish you did not stop selling these and let other women experience these 5 out of 5 .Perfect xxxx

15 July 2025
Unprompted review
Rated 5 out of 5 stars

I accidentally ordered x small and I am…

I accidentally ordered x small and I am much bigger. Sent a message to company with weight and height and theysent me an X-Large which fit perfectly did not have to return first ones.
Love the fabric and stretch ability. So much better than the cotton ones I had.

I ordered more and now have 15 pairs

12 September 2025
Unprompted review
Rated 1 out of 5 stars

Uncomfortable knickers which do not do as they say

Supposed to be a UK company but the time to arrive suggests sent from China. Too much elastic in them so that they roll down and are too uncomfortable to use. An expensive mistake and effectively unreturnable since you would have to post to China.
Obviously not closing down as they are still on sale at the same price.

7 September 2025
Unprompted review

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