Vera Tucci Originals Reviews 

667
TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

The goods I ordered came up way too big so I requested an exchange via Messenger and sent it back. VT responded quickly and a replacement pair was received in a reasonable time. (These are still con... See more

Rated 5 out of 5 stars

I've made quite a lot of purchases from Vera Tucci over the last few. I've got a few leather bags which are REAL leather and not expensive. I've lost count of the amount of gloves I've bought as they... See more

Rated 5 out of 5 stars

Beautiful clothes at great prices, staff are wonderful, friendly and courteous, clothes are carefully packed and sent in good time. Excellent comms keep you informed about the progress of your order.... See more

Rated 5 out of 5 stars

I now have 5 linen dresses from Vera Tucci, they are flattering and comfortable, an easy no hassle throw on, they get compliments each time I wear them. The fabric is lovely and becomes soft and floa... See more

Company details

  1. #196 of 256 best companies in Ladies' clothes shop

Written by the company

Uk based women's fashion and accessories online retail brand.


Contact info

4.0

Great

TrustScore 4 out of 5

667 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.0

All reviews

(667)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I bought several pairs of gloves

I bought several pairs of gloves, they are lovely and I am very pleased with them, I didn’t give 5 stars due to the slower delivery and the difficulty of communicating. I had to message 3 times about delivery before I got an answer. I do love the gloves and they are a great price.

4 February 2026
Rated 1 out of 5 stars

Zero customer service

Ordered 2 scarves on Wed evening & got email saying it was confirmed. On Friday afternoon I received an auto generated 'your order has been cancelled' & details of my full refund. It doesn't say when I will receive this refund nor is there any personal apology stating why my order has been cancelled. After searching for a way to contact them the only method I could find was messenger so I sent a message on Friday evening but have had no reply which confirms to me that this company is ignorant and ill-mannered. I have bought from this company before but will never do so again.

9 January 2026
Unprompted review
Rated 1 out of 5 stars

No delivery or reply to emails

Having placed an order for multiple items for gifts , have had issues since nearly 4 weeks since taken payment.
1. Was emailed to say x1 item no longer available and refund to be sent .
2. After 2 weeks got email asking to review where I raised the fact that had not recieved my order yet which I did get a speedy response to say would investigate as the Royal mail tracking said 'will update once a delivery had been attempted' which sent with email . Got same email now further twice in last 10 days asking to review and again replied still not delivery but on both occasions no response . So now after nearly 4 weeks and no delivery or update re.deluvery I feel have no other option to give a negative review as well as proceed to raise complaint n request full refund thru PayPal to try and find alternative for gifts .

18 November 2025

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