I’ve bought several houseplants and even a Christmas tree here! Verdecora is such a cute store where you can spend a long time browsing and picking out plants for your home. Prices are nice, and the s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We are new to the area and didn't know where to buy plants so we asked a gardener and this is where he suggested. WOW! The selection is amazing and the prices are reasonable. Coming from California, I... See more
Company replied
Me impresionó el excelente servicio: ¡fue fácil hacer el pedido y la respuesta fue rápida! Me mantuvieron informado y lo recibí al día siguiente. I was impressed with the excellent service - it was... See more
Company replied
Delivery is relatively fast compared with other places selling plants online. Easy payment process. Plant searching couldbe better by allowing customer to filter on plants characteristics. Plants pric... See more
Company replied
Company details
- Nursery
- Artificial plant supplier
- Decoration and Interior Design Store
- Florist
- Garden Furniture Shop
- Pet Care Store
Written by the company
En Verdecora, vivimos la pasión por la naturaleza y el hogar, creando espacios únicos donde la decoración, las flores, las plantas y el amor por las mascotas se unen en perfecta armonía. Nos inspiramos en la belleza de la naturaleza y en la calidez de los hogares para ofrecer una amplia selección de productos que transforman cualquier espacio en un lugar especial. Creemos que cada rincón de la casa puede llenarse de vida con plantas que purifican el aire, flores que aportan color y alegría, y elementos decorativos que reflejan la personalidad de quienes lo habitan. Además, entendemos la importancia de compartir el hogar con nuestras mascotas, por lo que contamos con una gran variedad de accesorios y productos diseñados para su bienestar y felicidad. En nuestra tienda online, www.verdecora.es, podrás encontrar todo lo que necesitas para cuidar de tus plantas y consentir a tus mascotas, además de ideas y consejos para hacer de la jardinería y la decoración una experiencia placentera y sencilla. Ya sea que busques inspiración para renovar tu hogar, darle un toque verde a tu oficina o encontrar el mejor cuidado para tu mascota, en Verdecora tenemos todo lo necesario para ayudarte a crear un entorno lleno de vida y armonía. 🌿✨
Contact info
C/Fuente de la Teja 2, 28914, Madrid, Spain
- 916362832
- verdecoraonline@verdecora.es
- verdecora.es
4.3
Excellent
20k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Flowers were in bad condition
Flowers were in bad condition, no leaves, and the plants were almost dry.
11 January 2024
Reply from Verdecora
Estimada Aleksandra,
I'm sorry to hear about the poor condition of the flowers. Your satisfaction is important to us, and we apologize for any inconvenience.
Thank you for bringing this to our attention.
Sincerely,
Equipo de Atención al Cliente de Verdecora
Excellent product
18 December 2023
Reply from Verdecora
Estimado Marcin,
I'm glad to hear that you found the product excellent! If you have any specific feedback or if there's anything else you'd like to share about your experience, feel free to let me know. We're here to assist you. Enjoy your excellent product!
Equipo de Atención al Cliente de Verdecora
Not a beautiful tree
I ordered a Christmas tree but it is not of the best quality , it is not straight , also bent . Not “fluffy” . Not impressed. I would not return again. It mostly looks like you receive something which no one bought in person
16 December 2023
Reply from Verdecora
Buenos días Ruslan,
Lamentamos mucho que el producto no haya cumplido sus expectativas.
Si desea que abramos una incidencia, por favor, escríbenos a verdecoraonline@verdecora.es adjuntado fotos.
Muchas gracias y sentimos las molestias ocasionadas.
----------
Good morning Ruslan,
We're sorry that the product did not meet your expectations.
If you would like us to open a case, please write to us at verdecoraonline@verdecora.es and attach photos.
Thank you very much, and we apologize for any inconvenience caused.
Don't buy from these clowns
Don't buy from these clowns. They send you dead plants and broken products. When you contact the customer service they ignore you for weeks, then gaslight you. I ordered items 1st October and it's now nearly November and still I'm awaiting a solution. I wish I could upload pics to show what they sent. Literally a bare stick in some dry dirt with a load of dead leaves in the bottom of the box, and they tell me the plant is in a good condition?!
25 October 2023
Unprompted review
Reply from Verdecora
Buenos días Suzanne,
Sentimos mucho que su experiencia en Verdecora no haya sido como esperaba y las molestias ocasionadas.
Estamos gestionando internamente su incidencia para darle respuesta con la mayor brevedad.
Un saludo.
------------------------------
Good morning, Suzanne,
We're very sorry that your experience at Verdecora didn't meet your expectations and for any inconvenience this may have caused. We are currently handling your issue internally and will provide you with a response as soon as possible.
Best regards.
Took a long time for the products to…
Took a long time for the products to arrive and the mango plant was broken in two pieces :(
5 October 2023
Reply from Verdecora
Good morning, Eva,
We're very sorry about your shopping experience.
We always ensure that the plants leave our warehouse in the best possible condition. However, if the plant doesn't arrive in good condition, you can always contact us via email at verdecoraonline@verdecora.es.
Thank you very much, and we apologize for any inconvenience.
----------------
Buenos días Eva,
Lamentamos mucho la experiencia con su compra.
Siempre aseguramos que las plantas salgan de nuestro almacén con la máxima calidad, pero en caso de que la planta no llegue en buen estado, siempre puede escribirnos a nuestro email: verdecoraonline@verdecora.es
Muchas gracias y sentimos las molestias ocasionadas.
Reply from Verdecora
Muchas gracias Eric.
Trabajamos día a día para que navegar por la web sea fácil e intuitivo. Además, le dedicamos especial cariño a la preparación de los pedidos online.
Muchas gracias por su confianza. Deseamos que pase un feliz día. ¡Hasta pronto!
Reply from Verdecora
Estimado cliente
Por un error interno en nuestro sistema le hemos enviado una petición de valoración de su pedido, el cual realizó hace mucho tiempo. Entendemos lo inoportuno que esto puede haber sido para usted y lamentamos profundamente cualquier molestia o confusión que haya causado.
Queremos asegurarle que hemos tomado medidas para corregir muchos de los problemas vigentes en ese momento y estamos trabajando arduamente para implementar mejoras significativas en todas las áreas de Verdecora.
Sus comentarios y sugerencias son fundamentales para nuestro proceso de mejora continua, es por ello que a pesar de no poder dar marcha atrás en el tiempo agradecemos profundamente su reseña.
Poco personal
3 July 2023
Reply from Verdecora
Gracias por su reseña, sus comentarios son muy valiosos para ayudarnos a mejorar cada día.
i always visit the shop everyweek
i always visit the shop everyweek. it feels so good everytime i go there.
26 May 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.