I wanted to order from here for so long and when I finally did I’m totally disappointed. The products that arrived were terrible quality, the material is so thin and the items didn’t even look like t... See more
Company replied
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I wanted to order from here for so long and when I finally did I’m totally disappointed. The products that arrived were terrible quality, the material is so thin and the items didn’t even look like t... See more
Company replied
Shocked that the items quality and cutting are worst than Cottonon or even maybe SHEIN. Honestly thought they were a boutique store quality, but with the recent 3 dresses and 1 skirt i purchased and r... See more
Company replied
VRG GRL is my go-to for stylish, high-quality clothes. The fit is always perfect, and their designs stand out without being over the top. Whether dressing up or down, the pieces are versatile and comf... See more
Company replied
VRG GRL community is amazing not only online but also in store. I shop at Warringah Mall store and the girls are so helpful and supportive of the items you pick out. The clothes are also just beautifu... See more
Company replied
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I have returned a dress 2.5 weeks ago and they have not replied to any of my multiple emails about when I will be receiving a refund. Trying to rob me of over $100!!!
Even though I’m in the US, shipping is fairly quick. The pieces fit really good ( for reference I’m petite 5’1” and slim. Don’t need much tailor or adjustments. And love that they are not mass produced.
The clothes are pretty on the website but I had an issue with the delivery of my package and never received. I reached out to customer support and one week multiple emails and no response. Their customer service is horrible so will not be ordering from them ever again.
I ordered 3 dresses with the intent to return one or two, however when I went to return I selected the wrong option. When I contacted the company they never got back to me and I ended up having to pay $80 in shipping to send it back. The products were lovely, but I wish their return process was more user friendly and that their customer service was responsive.

Reply from VRG GRL
VRG GRL has become my favorite clothing line since I discovered it. They are all crafted beautifully from exquisite materials. Classic styles that will never go out of style and are forever staples in my closet! I love shopping VRG GRL!

Reply from VRG GRL
I have brought many things from VRG GRL, and every time it never disappoints! As a larger person I was so hesitant on purchasing from here but was so pleasantly surprised when their clothes fit me and I even feel I can downsize in some stuff! I’ve only had to speak to customer service once and it was for the most minor issue and the whole experience was amazing and helpful! I even placed an order today at about 8:30am and checked my emails at 9:20am to see my order has been placed, packed and shipped! How good is that!

Reply from VRG GRL
Sent me the wrong size vest, contacted them immediately when I found out. Took them 2 days to reply, after sending them two emails. Was offered a refund or credit, have asked for a refund and sent back the item already that is due to be delivered to them and have not yet had a response for 3 days now! Other two tops I ordered were great but not ordering from them again with such slow customer service.
- update thanks for the email but I’m still yet to receive a refund and it’s been over a week now that the vest has been delivered at their warehouse.

Reply from VRG GRL
I was nervous about ordering from an Australian store from the US, with sizing differences and such, but it actually was a good experience. The reviews and sizing guides definitely gave me some assurance on how to order. Shipping was great as well. I was happy with my order and won't return the dress, but they have a normal return policy despite it being international.

Reply from VRG GRL
Very disappointed in my order!
1 - When it arrived via two parcels to the UAE I had to pay double tax and fees
2 - Buttons popped off three of the items, just by me simply un buttoning (Hardly any force). Was expecting a lot better quality
3 - No reply on email after flagging the above and they only give you 7 days to return. Need a faster response from their customer service team
4 - Ordered a size 8 based on the measurements, size runs big

Reply from VRG GRL
Shipments always came in reasonable time, and the clothes are made of nice material and fit true to size.
The pieces are beautifully cut and excellent quality for the price point. Warning though, not sure if it was that specific dress that I bought or whether it’s the labeling or the sizes in general, but the sizing can differ between styles so keep that in mind xx

Reply from VRG GRL
I have been disappointed with many online purchases from other online stores but vrg grl are exceptional. Their quality of products are perfect, styles are unique and timeless, they fit like a glove and the material feels high quality. So well made! Love all the rewards and perks they offer and they have some really great sales. No regrets, vrg grl is now the only store I'll buy from. Thanks vrg grl for being awesome! Keep it up!

Reply from VRG GRL
I love VRG GRL so much!!!! Every time the new collection comes out, I’m like Wow! I need to get all of these!! I’m always looking forward to seeing new collections. All the designs are very unique and nowhere else we can’t find them. I always get compliments when I’m in VRG and give me confident in it. So thank you so much for making beautiful pieces and I’ll love them forever!!

Reply from VRG GRL
I love shopping from Vrg Grl! I am a big fan of their extended size range as a petite girlie, not to mention the beautiful array of designs, colours and shapes! I love that they have sales often so I can snag bargains! Have found sizing pretty on point, very good value for money! I always get compliments when I wear Vrg Grl!

Reply from VRG GRL
Wow. So disappointed in this company. I bought a few clothes from them so yes I am a paying customer but they blocked me on instagram because I called them out on copying a smaller brand. Nice one
What I love is the simplicity of the styles that fit across and suit different ages of women. I find that the sizes are generous and that you can tapper the look because of the cut and style. The colours always compliment the designs.

Reply from VRG GRL
I have purchased from VRG GRL on three separate occasions. All three garments are exceptionally well made and delivery was prompt.
I receive compliments on all three garments and constantly asked where I got them from.
The website changes regularly with frequent drops of new prints and designs.
Keep up the good work.
Very happy gal.

Reply from VRG GRL
Great customer service, beautiful quality clothing and quick shipping!

Reply from VRG GRL
Love this brand so much. Amazing quality and value. Unique styles and prints. True to size. I get comments whenever I wear it. Also love the loyalty program.

Reply from VRG GRL
I love my experience shopping in your website, i think the display of the clothes is amazing and the variety of colors and shapes is big. When I got my clothes loved the fabrics and how they fit in my body perfectly, I'm always getting complements on this. The only observation I'd make is to put more bigger size women wearing your clothes, plus size models or the in between body types that are not skinny or plus.

Reply from VRG GRL
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