Verisure Ireland Reviews 

1,806
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 191 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff and skilled engineers for their exceptional thoroughness, patience, and genuinely helpful attitude during home security installations. Consumers deeply appreciate how clearly all features are explained and note that the modern devices work reliably to protect their houses. However, some reviewers were not happy with customer support, mentioning frustratingly delayed service appointments and recurring rescheduling issues that prolonged problems. A few other people also felt that technical assistance was very difficult to reach when dealing with unexpected equipment failures and frustrating mobile app problems.

What people talk about most

Staff

Reviewers mention positive feedback about staff, noting that engineers and representatives are consistently... See more

Customer service

Users describe ambiguous interactions with customer service, as many reviewers highlight polite and helpful... See more

Product

Consumers find product to be a mix of satisfaction and concern as many reviewers praise the pristine system,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting thorough presentations... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had Oran who had come to our house for cold calling sales pitch and got us hooked. There has been no regrets since then. His product knowledge and friendliness won our hearts. We took the security... See more

Company replied

Rated 5 out of 5 stars

We have had a very good experience so far thanks to Johnny. From the time he arrived at our door for the first time he became like one of the family he could not have informed us enough about the vari... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent service from Dylan at Verisure. He was professional, knowledgeable, and genuinely focused on making sure everything was set up perfectly. He explained everything clearly and was alw... See more

Company replied

Rated 5 out of 5 stars

I needed alarm package for home security. Verisure security consultant Magic Mike provided great professional advice about what I need. He installed the gadgets himself. He was very thorough, very pat... See more

Company replied


Company details

  1. Security System Installer
  2. also in
  3. Burglar alarm shop
  4. Security equipment
  5. Security service
  6. Security system supplier

About Verisure Ireland

Written by the company

Verisure Smart Alarms is the leading European monitored alarm supplier for homes and businesses, with over 5 million customers and 25,000 employees across Europe and South America. We have spent over 35 years supplying peace of mind, and we pride ourselves in both providing quality customer service and building trust throughout the community. We not only protect our customers, but also work with charities to prevent crime and help victims who need it most. It’s a role we are proud to play and continue to fulfill for generations to come. For urgent customer support inquiries, please call 1800 856 060.

Protect Your Home or Business Today

Same-Day Installation Available

Same-Day Installation Available
Call or start your quote now to get real peace of mind with a Verisure alarm system. We have same-day appointments available, and can install your alarm within 24 hours.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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No recent history of asking for reviews

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4.7

All reviews

(1,806)

153 reviews in the last 12 months

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Rated 1 out of 5 stars

Stay Away

So called cancellations, already went through the process before and went again.

They did not acknowledge that I cancelled on the 16th of September.

They now say that my notice period is 60 days from now. I have the contract signed here in front of me were is 30 days.

Also, I am well outside the 12-month contract. This is pure abuse to customers. Not only they did not reply to any of the multiple technical tickets that were open, they basically abuse you on the cancellation.

Anyway whatever amount eventually will be added to the court claim that I am already starting.

3 November 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hi Oriol,

I have sent you direct email confirmation of the final action on your account, we appreciate your patience whilst we aimed to resolve this matter for you.

Should you need any further assistance in future, please don't hesitate to get back in touch.

Best regards,
Seb

Rated 5 out of 5 stars

Service the alarm system …

Shakira is a good professional and has given proper service to the issues with Verisure alarm system

3 November 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hi JOBIN,

Thank you for leaving us a 5-star review!

We're happy to hear that the alarm system issues were properly resolved. We appreciate you taking the time to share your positive experience with us.

Best regards,
Seb

Rated 5 out of 5 stars

Had some trouble with my keypad system…shakira was very helpful

Had some trouble with my keypad system but had a nice girl Shakira turn up first thing this morning to change to keypad she was very helpful and extremely nice and delighted to have to system back up and running again

3 November 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hi Stacey,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Shakira, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Excellent service

Excellent service, a very well spoken company that cares about your privacy and security. Lovely company to work with providing a detailed, understanding and reliable explanation on how to work the camera and the doorbell. I highly recommend people to get service from this company. Waseem and Charles are the best!!

31 October 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Brian Okanume,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleagues Waseem and Charles. I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Great Service

Jack Murphy did our install and he was great, very knowledgeable and polite. Highly recommend.

9 October 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Virginia Buzzacaro,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Jack, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Sharon called out to fix my doorbell…

Sharon called out to fix my doorbell she's such a lovely lady she did a brilliant job she even checked through our system thanks sharon

30 October 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Sylvia Byrne,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Sharon, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Jack Murphy tested my alarm

Jack Murphy tested my alarm
.everything is working.

30 October 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hi Arun,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Jack, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

My arlo back camera was having issues…

My arlo back camera was having issues with the battery life, Jack Murphy came out and sorted the problem.

30 October 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hi Chris,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Jack, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

System service

Keypad batteries replaced by Jack Murphy, was friendly and did the job in a timely manner

29 October 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Aiveen Cully,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Jack, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Jack Murphy done an excellent job…

Jack Murphy done an excellent job checking my alarm.

29 October 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Patricia Stuart,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Jack, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Alarm fixed

Jack Murphy was on time and extremely courteous

29 October 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Martin Morrison,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Jack, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Batteries needed to be changed in…

Batteries needed to be changed in remote and Keypad, Jack Murphy came out and replaced them

28 October 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello DAVID MOYOSOLA,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Jack, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Jack Murphy

Jack Murphy - checked and reset the whole system and its working very well, thank Jack for your help
Kanwar Singh

28 October 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Kanwar Singh,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Jack, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Arlo camera and doorbell were offline…

Arlo camera and doorbell were offline but thanks to Jack Murphy theyre up and running again

27 October 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello AKBAR BADSHAH,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Jack, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

System installed immediately

System installed immediately! Love the smoke barrier .Marco helped a lot!

11 October 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Aavi Mathaun,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Marco, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Super happy with my system

Super happy with my system. Works like a dream and gives peace of mind. Marco was professional and super kind. Can't recommend this service any more !

10 October 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Stephen McCann,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Marco, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Ask for Swapnil for the business consultation

Today I got an alarm for my business. This was my 8th business and Swapnil did it so well. Highly recommended for the businesses. If you’re looking for the best consultation and clean installation please ask for this dude, his name is Swapnil.

26 October 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Amir Movia,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Swapnil, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Marco is lovely and helped us throughout

Marco is lovely and helped us throughout

25 October 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Shivani Gawde,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Marco, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Marco is great

Marco is great!
Everything was smooth and hassle free
Highly recommend

25 October 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Kush Singh Chibber,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Marco, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Magic Mike is very good and excellent…

Magic Mike is very good and excellent with his job.

25 October 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Dipalli Jamnadas,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Mike, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

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