Verisure Ireland Reviews 

1,806
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 191 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff and skilled engineers for their exceptional thoroughness, patience, and genuinely helpful attitude during home security installations. Consumers deeply appreciate how clearly all features are explained and note that the modern devices work reliably to protect their houses. However, some reviewers were not happy with customer support, mentioning frustratingly delayed service appointments and recurring rescheduling issues that prolonged problems. A few other people also felt that technical assistance was very difficult to reach when dealing with unexpected equipment failures and frustrating mobile app problems.

What people talk about most

Staff

Reviewers mention positive feedback about staff, noting that engineers and representatives are consistently... See more

Customer service

Users describe ambiguous interactions with customer service, as many reviewers highlight polite and helpful... See more

Product

Consumers find product to be a mix of satisfaction and concern as many reviewers praise the pristine system,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting thorough presentations... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had Oran who had come to our house for cold calling sales pitch and got us hooked. There has been no regrets since then. His product knowledge and friendliness won our hearts. We took the security... See more

Company replied

Rated 5 out of 5 stars

We have had a very good experience so far thanks to Johnny. From the time he arrived at our door for the first time he became like one of the family he could not have informed us enough about the vari... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent service from Dylan at Verisure. He was professional, knowledgeable, and genuinely focused on making sure everything was set up perfectly. He explained everything clearly and was alw... See more

Company replied

Rated 5 out of 5 stars

I needed alarm package for home security. Verisure security consultant Magic Mike provided great professional advice about what I need. He installed the gadgets himself. He was very thorough, very pat... See more

Company replied


Company details

  1. Security System Installer
  2. also in
  3. Burglar alarm shop
  4. Security equipment
  5. Security service
  6. Security system supplier

About Verisure Ireland

Written by the company

Verisure Smart Alarms is the leading European monitored alarm supplier for homes and businesses, with over 5 million customers and 25,000 employees across Europe and South America. We have spent over 35 years supplying peace of mind, and we pride ourselves in both providing quality customer service and building trust throughout the community. We not only protect our customers, but also work with charities to prevent crime and help victims who need it most. It’s a role we are proud to play and continue to fulfill for generations to come. For urgent customer support inquiries, please call 1800 856 060.

Protect Your Home or Business Today

Same-Day Installation Available

Same-Day Installation Available
Call or start your quote now to get real peace of mind with a Verisure alarm system. We have same-day appointments available, and can install your alarm within 24 hours.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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No recent history of asking for reviews

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4.7

All reviews

(1,806)

153 reviews in the last 12 months

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Rated 5 out of 5 stars

SHAKIRA

SHAKIRA
Really appreciate the time and work done in my house. Thank you

8 December 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Elena M,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Shakira, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

The installation

Both men show up at the time we were given and they were very polite , helpful and professional when carrying out the installation of the alarm. It was a pleasure having them here to the install

2 December 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Paul Shields,

Thank you so much for taking the time to leave us a 5-star review!

I'm so happy to hear of the excellent service provided by my colleagues, we really do appreciate your feedback in relation to this!

Best regards,
Eddie

Rated 5 out of 5 stars

Ross 238209 very good at reviewing the…

Ross 238209 very good at reviewing the system and explained everything clearly to me

5 December 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Susan,

Thank you so much for leaving us a 5-star review!

I am so happy to hear that my colleague Ross provided an excellent service. We appreciate your positive feedback and we'll certainly share your kind words with them!

Best regards,
Eddie

Rated 5 out of 5 stars

Great service

Shakira is great and quick in resolving all issues and done all checks

5 December 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Suresh Kumar Tellamekala,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Shakira, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Eddie

Rated 5 out of 5 stars

So I recently had an alarm installed…

So I recently had an alarm installed for my 2 houses and Swapnil did it for us. We’re so happy and impressed with the system, features and products.

Highly recommend!!!

30 November 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello lisaliamhotmail.com,

Thank you so much for taking the time to leave us a 5-star review!

I am delighted to hear that you're impressed with the alarm system and its features. We appreciate you recommending our products and services!

Best regards,
Eddie

Rated 5 out of 5 stars

Security package and installation for home…

I needed alarm package for home security. Verisure security consultant Magic Mike provided great professional advice about what I need. He installed the gadgets himself. He was very thorough, very patient and respectful. He made what would have been a challenging experience- pleasant and bearable. I can't thank him enough. As a happy customer, I will be recommending Verisure security to friends and colleagues. Thank you so much Mike - Stella, Dublin.

4 December 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Stella,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Mike, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Eddie

Rated 5 out of 5 stars

Easy company to deal with

Easy company to deal with, very happy with the service. Alex was really helpful, and the whole process was smooth and simple. Highly recommend!

25 November 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Jess,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Alex, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Eddie

Rated 5 out of 5 stars

The service is great and Alex was so…

The service is great and Alex was so knowledgeable and helpful. I would recommend this service!

14 November 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Rachel Redmond,

Thank you so much for leaving us a 5-star review!

I am delighted to hear about the service offered by my colleague Alex, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Eddie

Rated 5 out of 5 stars

Great service, system and security

Alex came to demo the whole system and go through the options, gave great advice that helped me make a decision and installed the system very fast. We’re all set up and happy with the new system!

21 November 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Enda Glacken,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Alex, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Eddie

Rated 5 out of 5 stars

Super Service

Thanks AJ for calling by today on a Saturday to fix my system after I had a new broadband router installed. 5 star service. Paddy

29 November 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Paddy Prendergast,

Thank you so much for leaving us a 5-star review!

I am so happy to hear that AJ provided a 5-star service. We appreciate your positive feedback and we'll certainly share your kind words with them!

Best regards,
Eddie

Rated 5 out of 5 stars

Sharon called and sorted our problem…

Sharon called and sorted our problem quickly and efficiently thanks sharon

29 November 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Veronica Hughes Reynolds,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Sharon, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Eddie

Rated 5 out of 5 stars

Thanks very much to Sharon for solving…

Thanks very much to Sharon for solving our issues in a very efficient and professional manner. Sharon also answered a few other questions and displayed other utilities that the app provides and this will enable us to get the most efficient use of it. Thanks Sharon for your patience and time.

28 November 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Lorraine Callan,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Sharon, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Eddie

Rated 5 out of 5 stars

Alex was super

Alex was super, from the consult to the install and very quick to respond to any questions we have

Would recommend him to everyone

28 November 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Colette Obeirne,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Alex, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Eddie

Rated 5 out of 5 stars

Alex did a great job with the alarm

Alex did a great job with the alarm, we switched from Phonewatch to upgrade and save some money. The battery changes included is great for us too

28 November 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Pauline Katie,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Eddie

Rated 5 out of 5 stars

Sharon called and added a doorbell for…

Sharon called and added a doorbell for us shes is so quick and lovely thanks sharon you are amazing

28 November 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Rita,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Sharon, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Eddie

Rated 5 out of 5 stars

Marco was amazing

Marco was amazing. He took us through the security details with so much expertise. Many thanks

24 November 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Elsie Birech,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Marco, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Marco was very helpful and guided us…

Marco was very helpful and guided us all the way. Updated us on every step. Verisure alarm system is the best in so many way. I Highly recommend .

24 November 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Leonard Simam,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Marco, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Great system

Great system . Marco kept us happy and entertained!

23 November 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Primrose Banda,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Marco, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Happy

Super happy. Feel so protected now . Marco helped us and we're over the moon !

23 November 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Sandy Mutasa,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Marco, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Marco was very helpfull

Marco was very helpfull, he did terrific job for us . We are very happy will recommend him.

22 November 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Nemanja Mikolic,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Marco, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

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