Lewis, a member of your sale support team provided excellent service. Helped immensely with a difficult order and came through. Followed up with multiple calls to ensure everything ran smoothly. Coul... See more
Company replied
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See what reviewers are saying
I've been dealing with James at Verona for a while now, and he’s consistently been a standout. He’s incredibly attentive, always makes sure my orders are spot on, and goes the extra mile to help w... See more
Company replied
Started using Verona again after meeting our Senior Business Development Manager Bekki at our new showroom open party . Products are a great price , we now have a tile solution for every budget... See more
Company replied
We have recently ordered aqua wall (shower panel product) from verona and it has surpassed expectations. The product is carefully wrapped and has fantastic packaging (this has always been an iss... See more
Company replied
Company details
Written by the company
We are proud to have grown to become one of the UK’s leading distributor of tiles, mosaics, outdoor porcelain and flooring since we were founded in 2001. Our vision is to continually evolve our product offering, delivering stylish, innovative ranges that never compromise on quality, supported by an excellent level of service and customer support as well as the best in marketing and merchandising support that the industry has to offer.
Contact info
Lumina, Park Approach,, LS15 8GB, Leeds, United Kingdom
- 0113 244 4984
- sales@veronagroup.co.uk
- veronagroup.co.uk
4.6
Excellent
77 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
George was very helpful today
George was very helpful today! Fast turnaround on a replacement for a damaged pack of flooring - great service
15 October 2025
Unprompted review
Reply from Verona Group
Hi,
Thank you so much for the 5 star rating!
We are very happy to hear that you are happy with our service and we will be sure to pass on your kind words to George.
Thank you!
Kind Regards
Paige Wright
Sales Support Team
I deal a lot with Verona and sales…
I deal a lot with Verona and sales support team are always very helpful and supportive. However Today James went above and beyond for me today to help me with my orders, he gave me constant reassurance and negotiated me well through a slight issue with delivery which is now resolved
Thanks James and the sales Support team
Jack
Old Swan Tiles
9 October 2025
Unprompted review
Reply from Verona Group
Hi Jack,
Thank you so much for the 5 star rating!
We are very happy to hear that you are happy with our service and we will be sure to pass on your kind words to James.
Thank you!
Kind Regards
Paige Wright
Sales Support Team
Fantastic supplier
Fantastic supplier. Second to none. Great prices and delivery options. Amazing portfolio of tiles as well as adhesives and grouts. Bekki the sales manager for the south west is professional and efficient beyond her years as well as being such a lovely person.
2 October 2025
Unprompted review
Reply from Verona Group
Hi,
Thank you so much for the 5 star rating!
We are very happy to hear that you are happy with our service and we will be sure to pass on your kind words to Bekki.
Thank you!
Kind Regards
Paige Wright
Sales Support Team
Harry @ verona is an outstanding…
Harry @ verona is an outstanding salesman . Like all of the other members of the verona team he is very helpfull and always on time with my orders . Nothing is ever an issue and the service is excellent .
16 January 2025
Unprompted review
Reply from Verona Group
Hi,
Thank you so much for the 5 star rating!
We are very happy to hear that you are happy with our service and we will be sure to pass on your kind words to Harry.
Thank you!
Kind Regards
Paige Wright
Sales Support Team
All Verona stuff are very helpful
All Verona stuff are very helpful. Deliveries are on time, no problems at all. Highly recommended.
27 November 2024
Unprompted review
Reply from Verona Group
Hi,
Thank you so much for the 5 star rating!
We are thrilled to hear that you are happy with the service that you have experienced.
Thank you!
Kind Regards
Paige Wright
Sales Support Team
Reply from Verona Group
Hi,
Thank you so much for the 5 star rating!
We are thrilled to hear that you are happy with the service that you recevied from Lewis, we will be sure to share your feedback with him.
Thank you!
Kind Regards
Paige Wright
Sales Support Team
Lewis was very helpful.
25 November 2024
Unprompted review
Reply from Verona Group
Hi,
Thank you so much for the 5 star rating!
We are very happy to hear that you are pleased with the service that you recevied from Lewis, we will be sure to share your feedback with him.
Thank you!
Kind Regards
Paige Wright
Sales Support Team
Very efficient response
Very efficient response, with all deliveries on time. Thank you to your team for excellent customer service and quick turnaround. Much appreciated!
Kind Regards
Craig from JK Tiling!
22 November 2024
Unprompted review
Reply from Verona Group
Hi,
Thank you so much for the 5 star rating!
We are thrilled to hear that you are happy with the service that we offer, thank you for sharing these kind words with us!
Thank you!
Kind Regards
Paige Wright
Sales Support Team
Great customer service
Great customer service, responsive and efficient!
21 November 2024
Unprompted review
Reply from Verona Group
Hi,
Thank you so much for the 5 star rating!
We are very happy to hear that you are pleased with the service that we offer!
Thank you!
Kind Regards
Paige Wright
Sales Support Team
Excellent customer service
Excellent customer service, speedy response. Nothing too much trouble. Specifically Harry and Ellie.
22 November 2024
Unprompted review
Reply from Verona Group
Hi,
Thank you so much for the 5 star rating!
We are very happy to hear that you are happy with our customer service and we will be sure to share your kind words with Harry and Ellie.
Thank you!
Kind Regards
Paige Wright
Sales Support Team
Easy Experience and Helpful Staff
We place mulitple orders with them and it is always a pain free experience. Deliveries are quick compared to other companies and if any issues arise Ellie and Harry there are always ready to help resolve it.
20 November 2024
Unprompted review
Reply from Verona Group
Hi,
Thank you so much for the 5 star rating!
We are thrilled to hear that you are pleased with the service and we will be sure to share your kind words with Ellie and Harry.
Thank you!
Kind Regards
Paige Wright
Sales Support Team
first rate company
every time we order tiles they are here within 2 days
if there is a problem verona are in contact with us straight away delivery's are always well wrapped and no damages
22 November 2024
Unprompted review
Reply from Verona Group
Hi,
Thank you so much for the 5 star rating!
We are very happy to hear that you are pleased with our service!
Thank you!
Kind Regards
Paige Wright
Sales Support Team
Spot On
Since dealing with Verona Group to get our wall & floor tiles, it has been nothing but straightforward. I order the tiles and they are delivered on time and protected from adverse weather really well.
Ellie, Harry and the rest of the sales team are a pleasure to deal with and make it really easy.
I would highly recommend.
14 November 2024
Unprompted review
Reply from Verona Group
Hi,
Thank you so much for the 5 star rating!
We are thrilled to hear that you are pleased with the service that we offer and we will pass on your kind words to Ellie, Harry and the rest of the sales team.
Thank you!
Kind Regards
Paige Wright
Sales Support Team
Great service from Ellie Leanne and…
Great service from Ellie Leanne and Harry
We work with these guys everyday day placing orders
And there service levels are brilliant
21 November 2024
Unprompted review
Reply from Verona Group
Hi,
Thank you so much for the 5 star rating!
We are happy to hear that you are pleased with our service and we will pass on your kind words to Ellie, Leanne and Harry.
Thank you!
Kind Regards
Paige Wright
Sales Support Team
Verona are such a great company to deal…
Verona are such a great company to deal with, everything runs very smoothly from start to finish. When we place an order it's dealt with immediately, as are any queries, so we don't have to wait and wonder what is happening. The deliveries run well, and all paperwork is kept up to date, we know where we are up to at all times and their efficiency saves us so much time! In particular we deal with Ellie, Leanne, Harry, Amber and Natalie in sales, and Gareth and Dominic on the accounts side of things. Whenever I email or call I receive an immediate response which makes a huge difference to the running of our business. Well done everyone, keep doing what you're doing!
21 November 2024
Unprompted review
Reply from Verona Group
Hi,
Thank you so much for the 5 star rating!
We are so happy to hear that you are pleased with the service that we offer and we will pass on your kind words to all named!
Thank you!
Kind Regards
Paige Wright
Sales Support Team
Great service promt delivery Ellie and…
Great service promt delivery Ellie and Nathan both excellent at there jobs and a pleasure to deal with highly recommended
21 November 2024
Unprompted review
Reply from Verona Group
Hi,
Thank you so much for the 5 star rating!
We are very happy to hear that you are pleased with the service here at Verona and we will pass on your kind words to both Ellie and Nathan.
Thank you!
Kind Regards
Paige Wright
Sales Support Team
Extremely efficient customer service…
Extremely efficient customer service Ellie & Harry on the ball,Deliveries on time and well packed.
21 November 2024
Unprompted review
Reply from Verona Group
Hi,
Thank you so much for the 5 star rating!
We are very happy to hear that you are pleased with our service and we will pass on your kind words to both Ellie and Harry.
Thank you!
Kind Regards
Paige Wright
Sales Support Team
Verona supply and delivery
Verona have delivered our materials on time with no issues and there service has been top quality.
from strart to finish they have been excellent
20 November 2024
Unprompted review
Reply from Verona Group
Hi,
Thank you so much for the 5 star rating!
We are very happy to hear that you are happy with our service!
Thank you!
Kind Regards
Paige Wright
Sales Support Team
Service is outstanding
Service is outstanding! Timely delivery and great prices. Rebecca Garlick, their Senior Business Development manager is most certainly a great asset to Verona and I am grateful for her professionalism and helpfulness, as it makes business so much easier.
14 May 2024
Unprompted review
Reply from Verona Group
Hi,
Thank you so much for the 5 star rating!
We are thrilled to hear that you are pleased with the service that you receive from us and from your Sales Rep Bekki and we will pass on your kind words. We're sorry that we didn't reply sooner, we're not sure why we didn't see this.
Thank you!
Kind Regards
Paige Wright
Sales Support Team
Placed my order bank holiday Monday…
Placed my order bank holiday Monday knock on my door Wednesday morning with my order Gareth from sales team kept me upto date about my delivery I would like to thank all at verona for the best service and quality I have received first class company and would highly recommend to anyone well done verona yours sincerely Alan👍
6 May 2024
Unprompted review
Reply from Verona Group
Hi Mr Bennett
Thank you so much for the 5 star rating!
It is great to hear such complimentary kinds word about Gareth. We will pass these onto him and thank you for buying from Verona.
Kind Regards
Paige Wright
Sales Support Team
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