Website was really easy to use. Also gave two offers before purchasing which I thought was a great idea. The delivery was super quick and honestly unboxing it was just beautiful. Definitely gives our... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The instant hot water tap is amazing, best thing I have bought. Quality is superb and looks the part. Super happy with my purchase. Ordered a sink to go with it, top quality company - I would recommen... See more
Company replied
Beautiful tap design, build quality looks really good and sturdy with a high quality finish. We searched extensively across multiple brands but felt Verossi offered the best balance between design, en... See more
Company replied
After a rocky start with our tap, we are now onto the third boiler which will be installed today, hopefully third time lucky due to nasty metallic taste from the boiling water. I have to say Veross... See more
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Company details
Written by the company
Everyone knows Yorkshire for one thing... cups of tea. So it's hardly surprising that our entire operation is still co-coordinated from our Yorkshire offices. Quality, authenticity, and an all-encompassing innovation culture are the classic characteristics that give our customers trust and confidence in the Verossi brand. We understand the value of providing excellent customer service.
Contact info
United Kingdom
- hello@verossi.co.uk
- verossi.co.uk
4.7
Excellent
287 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Highly Recommend.
Excellent customer service from start to finish. Highly recommend.
13 May 2026
Unprompted review
Reply from Verossi
Hi Fergal!
Thank you so much for your kind words and recommendation! We’re delighted to hear you had a great experience from start to finish. Your support truly means a lot to us.
Many thanks,
Emma
Recently purchased a sink and boiling…
Recently purchased a sink and boiling water tap from Verossi and the whole experience was excellent from start to finish. The quality of both products is fantastic — the sink feels really premium and the boiling water tap has completely upgraded our kitchen.
Delivery was smooth, everything arrived well packaged, and customer service was very responsive when we had a couple of questions before ordering. Installation was straightforward and the finished look is exactly what we wanted.
Really impressed with the combination of quality, design, and value for money. Would definitely recommend Verossi to anyone renovating their kitchen or looking for a stylish boiling water tap setup.
11 May 2026
Unprompted review
Reply from Verossi
Hello Katie!
Thank you so much for taking the time to share such a detailed review! We’re thrilled to hear that you’re so pleased with both your sink and boiling water tap, and that they’ve helped create the exact kitchen look you wanted.
It’s fantastic to know the quality, design, and overall experience met your expectations from start to finish. We always aim to provide premium products alongside responsive customer service, so your feedback truly means a lot to the whole Verossi team.
Thank you again for your recommendation — we hope you enjoy your new kitchen setup for many years to come!
Many thanks,
Emma
This tap is AMAZING!!
This tap is AMAZING!!! safety is there for the kids and hot water instantly for lazy people like me! I would 100% recommend:) fabulous company xx
12 May 2026
Unprompted review
Reply from Verossi
Hi Shannon!
Thank you so much for your amazing 5 star review! We’re thrilled to hear you’re loving the tap and that the safety features and instant hot water are making life that little bit easier 😊
Many thanks,
Emma
Beautifully designed tap!
Beautifully designed tap! It's so much more convenient having instant hot water and the filtered cold water tastes so much better. 100% recommend.
5 May 2026
Unprompted review
Reply from Verossi
Hi Charlie!
Thank you so much for your lovely review! We’re delighted to hear you’re enjoying both the design and convenience of the tap.
Instant hot water and great-tasting filtered water really do make such a difference day to day. We truly appreciate your recommendation and your support!
Many thanks,
Emma
Absolutely amazing company from next…
Absolutely amazing company from next day delivery to excellent customer service, I went for the 3 in 1 hot water tap in gold and it’s absolutely amazing. It looks so sleek and compliments our kitchen beautifully.
6 April 2026
Unprompted review
Reply from Verossi
Hi Rebecca,
Thank you so much for your wonderful 5 star review!
We’re delighted to hear you had a great experience with our next day delivery and customer service.
The 3 in 1 Boiling Hot Water Tap in gold is such a stunning choice, and we’re so pleased it compliments your kitchen beautifully. Thank you again for your support — enjoy your new tap!
Many thanks,
Emma
A great company to deal with
A great company to deal with. I ordered the wrong unit to start off with and they sorted the exchange efficiently. The correct item then arrived and was fine for 6 weeks. One email and it was sorted within 2 days.
A great company with great customer service. I definitely would recommend Verossi as a great company to purchase and deal with.
11 May 2026
Unprompted review
Reply from Verossi
Hi Lee!
Thank you so much for your kind words and for taking the time to share your experience with Verossi.
We’re really pleased we could help resolve the initial exchange quickly and get everything sorted for you again when you needed support later on. Providing reliable products alongside responsive customer service is something we work hard to deliver, so your feedback means a lot to the team.
Many thanks,
Emma
Fast delivery and exactly as described
Fast delivery and exactly as described
29 April 2026
Unprompted review
Reply from Verossi
Hi Julie,
Thank you for your excellent review, we appretaite your feedback! We're glad to hear everything arrived quickly and was exactly as expected.
Many thanks,
Emma
Verossi | Kitchen Sink Mixer with Flexi Spray | Brushed Brass
Verossi | Kitchen Sink Mixer with Flexi Spray | Brushed Brass × 1
This is the best kitchen mixer tap and great quality. Delivery was very fast received on the next day.
23 April 2026
Unprompted review
Reply from Verossi
Hello TS!
Thank you for your 5 Star Review!
We’re delighted to hear that you’re loving your Verossi Kitchen Sink Mixer with Flexi Spray and that it met your expectations for both quality and performance.
It’s also great to know your order arrived so quickly—next-day delivery is exactly the experience we aim to provide. We really appreciate you taking the time to share your thoughts!
Many thanks,
Emma
The most amazing kitchen upgrade!
I love my new 3-in-1 boiling water tap. Making my morning coffee is so much easier and not only does it make life better, it looks great in my kitchen too! The colour of the brass is perfect and it is so easy to install and use. The service I received was amazing, from help to chose the right product, to the fast delivery service. I would recommend this to anyone.
28 April 2026
Unprompted review
Reply from Verossi
Hi Sophie!
Thank you so much for your amazing review! We're thrilled to hear how much you're enjoying your new 3-in-1 boiling water tap, it’s great to know it’s made your mornings easier while also adding a stylish touch to your kitchen.
We’re especially pleased that you found the installation simple and that the brass finish met your expectations. It’s also wonderful to hear our team could support you in choosing the right product and deliver it quickly.
Your recommendation truly means a lot to us. If you ever need anything in the future, we’re always here to help. Enjoy your upgraded kitchen!
Many thanks,
Emma
Great customer service
So far the customer service has been excellent.
Great communication and delivery was super fast.
Products look great - not fitted yet so cant comment on usage but quality looks good!
27 April 2026
Unprompted review
Reply from Verossi
Hi Paul,
Thank you for your thoughtful 5 star review! We're delighted to hear that you've had such a positive experience with our customer service, communication, and delivery speed. It’s great to know the products have made a strong first impression as well.
We hope everything goes smoothly when it comes time to fit them, and that they perform just as well as they look! If you need any assistance along the way, we're always here to help.
Many thanks,
Emma
Amazing customer service and replaced a…
Amazing customer service and replaced a part very quickly
13 April 2026
Unprompted review
Reply from Verossi
Hi D J,
Thank you so much for your kind words! We're really glad to hear you had a great experience with our customer service team and that we could get the replacement part to you quickly. We truly appreciate your support and look forward to helping you again in the future!
Many thanks,
Emma
The copper is BRONZE
I ordered a copper tap, to go with all of my copper kitchen appliances and handles etc. However their copper is BRONZE. The style was lovely and what I wanted but the colour was wrong and I contacted to return and it was very difficult. If you work normal hours the return process is near impossible. If you don’t live near friends and family they cannot accommodate a return. The false advertising meant I had to pay £15 for the return. They said because they can send out samples of the colour but I could not find this anywhere in the website. Bad experience.
2 February 2026
Unprompted review
Reply from Verossi
Hello Michelle,
Thank you for your feedback. We’re really sorry to hear that your experience didn’t meet expectations, especially as we always aim to provide both quality products and clear information to our customers.
We would like to clarify a couple of points that may help. The finish of our taps is described on our website, and we also offer samples so customers can check colours before purchasing. These can be arranged by contacting us directly, and we’re always happy to assist with this to avoid any uncertainty.
In terms of returns, our policy is outlined on our website for full transparency, we do not offer free returns. We tried to collect the item from you as this is a large item however I understand if this isn't convenient for you.
We do take concerns around product descriptions seriously and will review how the finish is presented to ensure it’s as clear as possible. However, we don’t feel that a 1-star rating fully reflects the product quality or the support offered, and we’re always open to resolving issues directly where we can.
If you would like to discuss this further, please don’t hesitate to reach out to us — we’d be more than happy to help.
Many thanks,
Emma
Brilliant taps
I’ve got two taps from Verossi. The 4 in 1 and a mixer tap and I love them both. Great customer service and also really good quality products. I recommend them.
17 February 2026
Unprompted review
Reply from Verossi
Hi Emily!
Thank you so much for your kind words! We're delighted to hear that you're loving both your 4-in-1 tap and mixer tap from Verossi. It means a lot to us that you’re happy with the quality and our customer service. Thank you for your support!
Many thanks,
Emma
I would highly recommend Verossi
I would highly recommend Verossi! Seamless service, arrived in a matter of days and exactly as described. We chose the gorgeous square style shower in chrome and our bathroom has never been the same since (in the best way possible). The overhead shower is our firm favourite!
18 March 2026
Unprompted review
Reply from Verossi
Hi Imogen,
Thank you for leaving us a 5 Star Review!
We are glad you received your shower promptly and love it!
We hope you continue to choose Verossi for any projects you have in the future.
Many thanks,
Emma
Had an issue and it was resolved in a…
Had an issue and it was resolved in a friendly and professional manner
23 February 2026
Unprompted review
Reply from Verossi
Hello Steve,
Thank you for leaving us a 5 star review we really appreciate it!
I'm glad we could resolve your issue in a prompt manner.
Thank you for choosing Verossi.
Many thanks,
Emma
Great tap, great service
Our tap was delivered promptly, it was an easy installation and it works great. We went with the Verossi Verani 4 in 1 tap in gun metal - it looks amazing!
6 March 2026
Unprompted review
Reply from Verossi
Hello Tom,
Thank you so much for your kind review! We're delighted to hear that your tap arrived promptly, was easy to install, and is working perfectly for you.
The Verossi Verani 4-in-1 tap is a fantastic choice—it's great to know you're loving both its look and performance. We really appreciate you taking the time to share your experience.
If you ever need anything else, we're always here to help!
Many thanks,
Emma
Excellent service and great product and…
Excellent service and great product and price. Very happy customer
21 March 2026
Unprompted review
Reply from Verossi
Hello Martin!
Thank you for taking the time to leave a great review on your new product, we are so glad you are happy with your experience with Verossi.
Thank you again for choosing Verossi, and if you ever need anything in the future, we’re always here to help.
Thanks,
Emma
Reply from Verossi
Hello Ell!
Thank you for taking the time to leave a great review on your new tap, we are so glad you love it and that the delivery was speedy.
Thank you again for choosing Verossi, and if you ever need anything in the future, we’re always here to help.
Thanks,
Emma
A fantastic sink and tap
I recently upgraded my old stainless sink to the Fireclay Ceramic Sink and Swan Mixer Tap from Verossi and I’m so pleased.
From start to finish the whole process was seamless. Delivery was very prompt within a few days and well packaged and in perfect condition.
The quality of the sink and tap is excellent, both solid and sturdy, beautifully made and as described. So easy to fit and install and it’s gave my kitchen a new lease of life.
Thank you Verossi!
2 March 2026
Unprompted review
Reply from Verossi
Hi Megan!
Thank you so much for your wonderful review!
We’re absolutely delighted to hear how pleased you are with your new Fireclay Ceramic Sink and Swan Mixer Tap. It’s great to know everything from delivery to installation went smoothly and that the quality met your expectations.
We love hearing that it’s given your kitchen a fresh new look—that’s exactly what we aim for!
Thank you again for choosing Verossi, and if you ever need anything in the future, we’re always here to help.
Thanks,
Emma
Not a great experience so far
Not a great experience so far. Ordered a Verossi Vandisso tap and have been sent an Ellsi Bishop tap!
Messaged them a few days ago to complain that the tap, to look at, wasn’t the same. The one I ordered has black symbol buttons on it but the one that arrived had white. I didn’t order the Ellsi tap because of the white buttons, I wanted black.
Upon further inspection, Ellsi branding is all over the order. Label on the box, the filter and stated on the delivery note. Didn’t find that at first because box was upside down and it was on there.
And it’s only because I had closely compared the 2 that I knew what I was looking at.
They have not responded to my initial message so I have followed up today with pictures and more details so will see how that goes.
Oh and there appears to be some missing parts and when I’ve taken the boiler tank out of the box water is coming out of it! Haven’t even told them about that bit yet as I’ve sent them 3 emails today already!
Will update if it is a positive outcome
19 February 2026
Unprompted review
Reply from Verossi
Good morning Cass,
Thank you for taking the time to write a review, we work closely with manufacturers to create top quality products this may be why there are some different branding on boxes and packaging. In regards to the indices we are very sorry about this, as discussed on email we have arranged for the correct ones to be sent to you.
The emails you sent originally were out of our opening hours however as soon as we opened we got this resolved for you. In regards to the missing parts we believe all parts are present as discussed with yourself on email, also the water residue seems to be from our testing we do not send used items out to our customers.
We really hope that we have resolved the issue you had with the tap and you would consider using Verossi again in the future.
Many thanks,
Emma
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