Verossi Reviews 

286
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 199 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the exceptionally fast delivery services and the stunning, high-quality product designs that perfectly elevate their everyday kitchen spaces. Consumers note that items always arrive securely packaged, while the dedicated support staff remain remarkably helpful, responsive, and efficient when handling inquiries or product exchanges. However, some customers also noted facing frustrating issues with an unpleasant or metallic taste coming directly from the boiling water taps. A few reviewers additionally experienced occasional shipping delays, damaged components upon arrival, or minor faults that required prompt replacement parts to be sent.

What people talk about most

Product

Consumers find product satisfaction to be exceptionally high, praising the superb quality, stunning design,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting exceptionally fast arrival... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the sturdy build,... See more

Customer service

Users describe positive interactions with customer service, noting that support agents are extremely quick to... See more

Order

Customers consistently note positive experiences with order processes, highlighting quick delivery times and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Website was really easy to use. Also gave two offers before purchasing which I thought was a great idea. The delivery was super quick and honestly unboxing it was just beautiful. Definitely gives our... See more

Company replied

Rated 5 out of 5 stars

The instant hot water tap is amazing, best thing I have bought. Quality is superb and looks the part. Super happy with my purchase. Ordered a sink to go with it, top quality company - I would recommen... See more

Company replied

Rated 5 out of 5 stars

Beautiful tap design, build quality looks really good and sturdy with a high quality finish. We searched extensively across multiple brands but felt Verossi offered the best balance between design, en... See more

Company replied

Rated 5 out of 5 stars

After a rocky start with our tap, we are now onto the third boiler which will be installed today, hopefully third time lucky due to nasty metallic taste from the boiling water. I have to say Veross... See more

Company replied


Company details

  1. Kitchenware Shop

Written by the company

Everyone knows Yorkshire for one thing... cups of tea. So it's hardly surprising that our entire operation is still co-coordinated from our Yorkshire offices. Quality, authenticity, and an all-encompassing innovation culture are the classic characteristics that give our customers trust and confidence in the Verossi brand. We understand the value of providing excellent customer service.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

286 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(286)

213 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Loved the look of this tap

Loved the look of this tap, really quick delivery and easy to set up. Even the plumber was impressed! Really happy so far, just hope the longevity is good and I’ll be singing your praises!

4 September 2026
Unprompted review
Verossi logo

Reply from Verossi

Hello!

Thank you so much for your lovely feedback!

We’re delighted to hear that you’re happy with the look of your new tap and that delivery and installation went smoothly. It’s especially great to hear that your plumber was impressed too!

We hope you enjoy your tap for many years to come, and we really appreciate you taking the time to share your experience with us.

Best wishes,

Verossi

Rated 5 out of 5 stars

Very obliging to sort an issue out now…

Very obliging to sort an issue out now resolved thank you

25 August 2026
Unprompted review
Verossi logo

Reply from Verossi

Hi Caroline!

Thank you so much for your 5-star review! We’re delighted we could help get the issue sorted and that everything is now resolved. We really appreciate your kind feedback and your support.

Many thanks,

Verossi

Rated 5 out of 5 stars

Its a beautiful tap comes with…

Its a beautiful hot tap comes with everything you need super quick delivery. Great value for money. Would definitely buy from here again in the future!

26 August 2026
Unprompted review
Verossi logo

Reply from Verossi

Hi Cara!

Thank you so much for the fantastic review! We’re delighted to hear you love your new hot tap and that everything arrived quickly and complete. It’s great to know you found it excellent value for money too. We really appreciate your support and look forward to welcoming you back to Verossi in the future!


Many thanks,

Verossi

Rated 5 out of 5 stars

Easy delivery

Easy delivery, stylish tap. Would use verossi again

22 August 2026
Unprompted review
Verossi logo

Reply from Verossi

Hi Ciaran,

Thank you for the lovely review! We’re so pleased to hear you were happy with the delivery and love the stylish design of your new tap.
We really appreciate your recommendation and look forward to welcoming you back to Verossi in the future!

Many thanks,

Verossi

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service , haven't installed the tap yet but looks good quality for the money.

28 August 2026
Unprompted review
Verossi logo

Reply from Verossi

Hi Dan!

Thank you for the 5-star review! We’re delighted to hear you were happy with our fast and efficient service and pleased with the quality of the tap. We hope you’re just as happy with it once installed. Thanks again for choosing us!

Verossi

Rated 5 out of 5 stars

Highly recommended

The site was easy to use, though lagged a little. I had searched high and low for a tap that 'spoke to me' for my kitchen design and found this site online. After verifying against reviews I decided to purchase this and more after looking!

Overall I ordered a waste drain for a sink, a sink itself which was also on the list but not from here originally, and a tap. Another item was out of stock but I purchased elsewhere to ensure I had matching products.

The items came well packaged and super fast. They were with us within 2 working days.

I've not yet installed the sink and tap as was expecting a longer delivery, BUT I can't stop showing them off. The tap fits my vision perfectly and the sink is loads better than the other one I was going to buy.

A VERY happy customer here who will be returning when it's bathroom time! Already recommended too :)

13 August 2026
Unprompted review
Verossi logo

Reply from Verossi

Hello Siobhan!

Thank you so much for such a wonderful review! 😊

We’re delighted you found the perfect tap for your kitchen vision – and even happier to hear the sink exceeded your expectations too! It’s great to know everything arrived safely, well packaged and much sooner than expected.

We really appreciate you choosing us, recommending us already, and taking the time to share your experience. We hope you love everything just as much once it’s installed, and we’ll be very happy to welcome you back when it’s time for the bathroom!

Thanks again from all of us – enjoy showing off your new sink and tap!

Many thanks,

Verossi

Rated 5 out of 5 stars

Beautiful tap design

Beautiful tap design, build quality looks really good and sturdy with a high quality finish. We searched extensively across multiple brands but felt Verossi offered the best balance between design, enhanced features such as boiling / filtering, price and build quality.

26 August 2026
Unprompted review
Verossi logo

Reply from Verossi

Hi Lucy!

Thank you for the fantastic review! 😊 We’re delighted to hear how pleased you are with the design, finish and build quality of your Verossi tap.

It’s especially great to know that, after comparing a number of brands, Verossi stood out for the combination of style, quality, features and value. We hope you enjoy the convenience of the boiling and filtered water features for many years to come!

Thank you for choosing Verossi and for taking the time to share your experience.

Many thanks,

Verossi

Rated 5 out of 5 stars

Quick

Quick. As stated. Good product. Qiality as expected.

26 August 2026
Unprompted review
Verossi logo

Reply from Verossi

Hi David!

Thank you for your 5-star review! We’re really pleased to hear your order arrived quickly and that the quality met your expectations. Thank you for choosing us – we hope to welcome you back again soon!

Many thanks,

Verossi

Rated 5 out of 5 stars

Great looking good quality

Great looking good quality very good delivery

10 August 2026
Unprompted review
Verossi logo

Reply from Verossi

Hi Martyn!

Thank you so much for the 5-star review! We’re delighted to hear you’re happy with the quality and delivery. We really appreciate your support. Thanks for choosing Verossi!

Many thanks,

Verossi

Rated 5 out of 5 stars

The website was accurate and the order…

The website was accurate and the order was prompt.

12 August 2026
Unprompted review
Verossi logo

Reply from Verossi

Hi Pauline!

Thank you so much for the 5-star review! We’re delighted to hear you’re happy with the website and delivery. We really appreciate your support. Thanks for choosing Verossi!

Many thanks,

Verossi

Rated 5 out of 5 stars

Great experience all round

The website is excellent, with clear pictures and informative text on each product. Chloe was very helpful with my queries. Products arrive well packaged, on time and good quality. A great experience.

20 August 2026
Unprompted review
Verossi logo

Reply from Verossi

Hi C!

Thank you so much for your fantastic 5-star review!

We’re delighted to hear you found our website clear and informative and that Chloe was able to help with your queries. It’s also great to know your products arrived on time, well packaged and met your expectations for quality.

We really appreciate your kind words and look forward to welcoming you back again soon!

Many thanks,

Verossi

Rated 5 out of 5 stars

Excellent service

Excellent service. Really quick delivery and great product at good price. Thank you

14 August 2026
Unprompted review
Verossi logo

Reply from Verossi

Hi Sarah,

Thank you for your fantastic 5-star review! We’re so pleased you were happy with the quick delivery, great service and quality of your product. We really appreciate your support , thank you for choosing Verossi!

Many thanks,

Verossi

Rated 5 out of 5 stars

I ordered my tap from you guys and I am…

I ordered my tap from you guys and I am so happy with the quick delivery quick service ! And tap is absolutely beautiful looks amazing in my kitchen thank you so much
Couldn’t be more pleased with verossi

3 August 2026
Unprompted review
Verossi logo

Reply from Verossi

Hi Aisha!

Thank you so much for your wonderful 5-star review!

We’re delighted to hear you’re so pleased with your new tap and that it looks amazing in your kitchen. It’s also great to know you were happy with our quick service and delivery. Thank you for choosing Verossi – we really appreciate your support.

Many thanks,

Verossi

Rated 5 out of 5 stars

Delivery was timely

Delivery was timely, product was exactly as advertised
We just love it!

28 August 2025
Unprompted review
Verossi logo

Reply from Verossi

Hi Tabitha!

Thank you so much for the wonderful 5-star review! We’re thrilled to hear your order arrived on time and was exactly as advertised. Most of all, we’re so happy that you love it! We truly appreciate your support and hope you enjoy it for a long time to come!

Many thanks,

Verossi

Rated 5 out of 5 stars

Broken tap.

I order a boiling tap. It arrived broken, they sent a replacement. You never really know how good a brand is until something goes wrong amber how the brand deals with the issue.
Verossi passed the test.

19 August 2025
Unprompted review
Verossi logo

Reply from Verossi

Hi Dee!

Thank you so much for your 5-star review!

We’re sorry your boiling tap arrived damaged, but we’re delighted our team was able to put things right quickly for you.

We completely agree that great service really shows when something doesn’t go to plan, so it means a lot to hear that Verossi passed the test! Thank you for your patience and for choosing us.

Many thanks,

Verossi

Rated 5 out of 5 stars

amazing product and outstanding…

amazing product and outstanding customer service, 5 star, would highly recommend

18 August 2025
Unprompted review
Verossi logo

Reply from Verossi

Hi Deborah!

Thank you so much for your wonderful 5-star review!

We’re thrilled to hear you’re loving the product and had such a great experience with our customer service team. Your recommendation means a lot to us – thank you for your support!

Many thanks,

Verossi

Rated 5 out of 5 stars

Great product

Great product, great service and delivery, great customer support.

24 July 2026
Unprompted review
Verossi logo

Reply from Verossi

Hi James!

Thank you so much for your fantastic 5-star review!

We’re delighted to hear you’re happy with the product, delivery and the support you received from our team. We really appreciate your kind words and your support!

Many thanks,

Verossi

Rated 5 out of 5 stars

Lovely quality gold tap

Friendly staff excellent customer service and fantastic product we bought the gold hot/filter and cold tap it’s been fantastic and lovely quality would definitely recommend. Really easy to install also.

26 March 2026
Unprompted review
Verossi logo

Reply from Verossi

Hi Kelly!

Thank you so much for your fantastic 5-star review! We’re delighted to hear you’re loving your gold hot, filtered and cold tap and that you found it easy to install.

It’s also wonderful to know our team provided you with excellent customer service. Thank you for your recommendation – we really appreciate your support and hope you continue to enjoy your tap for many years to come!

Many thanks,

Verossi

Rated 3 out of 5 stars

I’ve had problems with my boiling tap…

I’ve had problems with my boiling tap and keep asking for a technician to come out but haven’t been successful. I’ve had two new boilers sent for the tap but still have a tcp taste with my cup of tea. Maybe a complete new tap set with pipes could be the answer. I love my taps and so long for a fab tasting cuppa!

1 August 2026
Unprompted review
Verossi logo

Reply from Verossi

Hi Beverley!

Thank you for your 3 star review!

We’re really sorry to hear you’re still experiencing problems, especially after having two replacement boilers. We completely understand how frustrating this must be when all you want is a great-tasting cup of tea from a tap you love!

I can see we have tested a new boiler for you and we have offered to send this to you to resolve the issue, we don't have technicians we can send however the new boiler has been tested multiple times to avoid the issue occurring again.

Many thanks,

Verossi

Rated 5 out of 5 stars

Quality copper sink with quick delivery…

Quality copper sink with quick delivery and good price ⭐️⭐️⭐️⭐️⭐️

6 October 2025
Unprompted review
Verossi logo

Reply from Verossi

Hello Katie!

Thank you for your 5 star review, we really appretaite your feedback and we are glad you are happy with the quality of your tap and sink!

Quick delivery is always something we aim for so we are happy to hear this.

Thank you for choosing Verossi!

Many thanks,

Verossi

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