VersaDesk Reviews 719

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Ordered a $1800 desk almost 3 weeks ago and have emailed and text multiple times to ask when it is going to ship and no response. Will probably have to contact cc company and have them reverse charges... See more

Company replied

Rated 5 out of 5 stars

I wanted to personally thank Ana Gonzalez for going above and beyond with assisting me with refurbishing the Supervisor office at my location. The office equipment has been outdated for many years. Wi... See more

Company replied

Rated 5 out of 5 stars

Customer Service was great! Our rep Lizz was so understanding of our needs, patiently explained all options, and was very professional. We purchased two VersaDesks and two dual monitor arms.

Company replied

Rated 5 out of 5 stars

Ana Gonzalez, Senior Sales Advisor, Versa Products is very diligent with providing me with exceptional customer service when I reach out to her requesting price quotes for various VERSA products. Ana... See more

Company replied

Company details

  1. Furniture Manufacturer
  2. Computer Accessories Shop
  3. Computer & Accessories store

Written by the company

VersaDesk is the leader and original in Electric Sit- Stand Desk Solution products that specializes in innovative designs for your office, at home, at your work space, or for the hobbyist. Our designs are registered and patent pending. Being around since 2006 we have the experience in creating innovative and long-lasting office furniture. From urgent needs to specialized project requirements, you can be assured of the most professional, creative, personalized and prompt service in the industry.

VersaDesk - It's Electric!

Written by the company

Power your way to success at the push of button!
VersaDesk provides you with electric powered height adjustable sit-to-stand desk and desk risers for a solution to a healthier and happier work place. We manufacturer our products in sunny California. Lifetime Warranty !!!! MADE IN THE USA !!!!

30 Day Guarantee!

Once you try it you won't want to stand for anything else.

Once you try it you won't want to stand for anything else.
VersaDesk offers a 30-day money back guarantee. Try our product for 30 days, if you do not like it you can send it back to us minus the cost of shipping.

Contact info

4.0

Great

TrustScore 4 out of 5

719 reviews

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Rated 1 out of 5 stars

I have not received a response on my…

I have not received a response on my order. I ordered it March 3 - they took my money immediately of course. I have called 3 times and emailed daily and have not received any response.

24 March 2020
Unprompted review
VersaDesk logo

Reply from VersaDesk

Hello,

We are sorry for the inconvenience in your order being late. We are currently experiencing delays with our carriers and suppliers. We apologize for this. We have confirmed with our production and shipped department. They gave us by Friday it will be out.

If you have any further questions do not hesitate to ask us. You may contact me personally at 310-353-7100 ext 829

- Versa Products Support

Rated 5 out of 5 stars

Great product

Great product - works great on our space!

20 March 2020
Unprompted review
VersaDesk logo

Reply from VersaDesk

Hi Deborah,

Thank you for your review! We are happy to hear that it works great for your space!

We look forward to helping you further, if there is anything else just let us know!
310-353-7100 option 2

- Versa Products Support

Rated 5 out of 5 stars

BEST DESKTOP RISER IN THE MARKET! GREAT PRODUCT

shipping was super fast, the packaging was great, they took the time to make sure your product is well protected as to not damage it while its being shipped to your home. The product itself is gorgeous and is designed very well, easy to assemble. This really helps improve your posture so you're not just sitting and typing all day. The ability to stand when your back feels stiff and still do your work is great. you can program the desk to adjust to your height. i have it set to when i an wearing high heels or flats. this is super helpful also comes with an app so you can adjust the height of the desk before you even get to your work station! highly recommend

19 March 2020
Unprompted review
VersaDesk logo

Reply from VersaDesk

Hello Carrie,

we are happy to hear you had an amazing experience with us!

If you need any further assistance do not hesitate to give us a call. 310-353-7100 ext 829

- Versa Products Support

Rated 3 out of 5 stars

I ordered the gray desk

I ordered the gray desk, waited and waited and when I did not get a message of the shipment I finally checked and was told there were issues with the gray material and it had not shipped yet...I needed the desk ...asked about what other colors were in stock, you had white and that was shipped out...like the product, would have liked to have been notified that there was an issue with gray when I ordered so I could have changed sooner

19 March 2020
Unprompted review
VersaDesk logo

Reply from VersaDesk

Hello Michele,

Thank you for your review. We are sorry that communication wasn't up to par for you. If there is anything we can do to satisfy you beyond what you have noted let us know.

310-353-7100

- Versa Products Support

Rated 5 out of 5 stars

I dealt with Randi in Customer Support. She was great!

I dealt with Randi in Customer Support, and she was excellent--not only efficient, friendly, and prompt, but was happy to re-send me directions when my pdf wouldn't print out. All in all, all interactions with the company were excellent. I wish I'd been able to keep the balance board that I had to return (I have vertigo, but I didn't anticipate it would be a problem) and anticipate looking to Versadesk in the future.

15 March 2020
Unprompted review
Rated 5 out of 5 stars

Good web site - waiting for the prize.

Have not received the unit yet but the web site was easy enough to surf. It would be nice for a comparison page to be available to easily see the differences between the units. Which is basically the USB port in the Up/Down buttons and the pull out keyboard platform. But overall the website was straight forward and easy to use.

11 March 2020
Unprompted review
VersaDesk logo

Reply from VersaDesk

Hello Ringo,

Thank you for your review! We value your feedback. We work hard to make our customer experience pleasant and user friendly. We will make sure you receive your product in a timely manner.

If you need any further assistant please feel free to contact us. 310-353-7100 ext. 829

- Versa Products Support

Rated 5 out of 5 stars

Very helpful customer service

Very helpful customer service. We've ordered 15 desk risers for our office and have been thrilled with both the product and customer service.

28 February 2020
Unprompted review
VersaDesk logo

Reply from VersaDesk

Hello Laura,

Thank you for the Review!

We pride ourselves on our customer service, thank you for recognizing that! It's great to hear that your office loves our Desk!

If you need anything else just let us know!

- Versa Products Support

Rated 5 out of 5 stars

So excited about this purchase!

My coworkers have these and I just ordered mine! The white finish looks slick and I can't wait to get it and use it. Also, shout-out to Eddie S. from the Live Chat, he was super friendly and helpful - thank you for a great buying experience! :)

28 February 2020
Unprompted review
Rated 5 out of 5 stars

As always your are very helpful

As always your are very helpful. Sonia Ortega, a sales rep for Versa Desk was extremely pleasant, answered all of my questions and I have placed two separate successful orders. Thank you

24 February 2020
Unprompted review
VersaDesk logo

Reply from VersaDesk

Thank you for the awesome review Lisa!
Sonia had a pleasure assisting you!
Let us know if you need any further assistance.

- VersaDesk Support

Rated 1 out of 5 stars

Be more clear about shipping times…

Be more clear about shipping times prior to purchase. I’m not going to wait 8-10 days for processing.

21 February 2020
Unprompted review
VersaDesk logo

Reply from VersaDesk

Hello Eric,

We try and be as transparent as possible. We are sorry if you did not receive the product in a timely manner. Our product is manufactured and shipped all from our facility.
Please give us a call to clear things up with you 310-353-7100.

- Versa Products Support

Rated 5 out of 5 stars

The VersaDesk PowerPro is the best desk…

The VersaDesk PowerPro is the best desk I have found, ordering more.

20 February 2020
Unprompted review
VersaDesk logo

Reply from VersaDesk

Hello Frank,

We are happy to hear you see our PowerPro as the best! Thank you so much for the review. We look forward to helping you with more! For further assistance we have forwarded you to our support team.

- Versa Products Support

Rated 5 out of 5 stars

very easy to use web sit and agents…

very easy to use web sit and agents immediately available if needed

19 February 2020
Unprompted review
VersaDesk logo

Reply from VersaDesk

Thank you for your review Joanne! We pride ourselves on our service, we love it when it is recognized. Let us know if you need anything further you can always reach us at 310-353-7100 option 2.

- Versa Products Support

Rated 5 out of 5 stars

VersaDesk folks rock

VersaDesk folks rock! Have a Powerlift unit that I purchased several years ago and is still working like a charm. Just ordered another unit for our office.

11 February 2020
Unprompted review
VersaDesk logo

Reply from VersaDesk

Hello Ratana,

Thank you so much for the compliments! We pride ourselves with the quality of our products. We're so happy to hear that your VersaDesk products rock for you!
If you need any further assistance you can contact us at 310-353-7100 option 2.

- Versa Products Support

Rated 5 out of 5 stars

Got the adjustable desk

Got the adjustable desk. And it is amazing

7 February 2020
Unprompted review
VersaDesk logo

Reply from VersaDesk

Hello Melvin,

We are glad the desk is amazing for you!

If you have any further assistance please feel free to contact us at 310-353-7100.

- Versa Products Support

Rated 5 out of 5 stars

prompt responses

5 February 2020
Unprompted review
VersaDesk logo

Reply from VersaDesk

Hello Michelle,

We pride ourselves on having attentive customer service, thank you for recognizing that!
If you need any further assistance, you can contact us at 310-353-7100.

- Versa Products Support

Rated 5 out of 5 stars

Great for people who can't leave their desks

This is far more versatile than a full desk that moves. I was getting numbness in my lower body from sitting all day and this desk has brought activity and movement to my day.

4 February 2020
Unprompted review
VersaDesk logo

Reply from VersaDesk

Hello Iris,

We are so happy to hear that you are taking a stand against sitting at your desk, and looking for a healthier solution.
If you need any further assistance don't hesitate to contact us at 310-353-7100.

-Versa Products Support

Rated 5 out of 5 stars

Adjustable Desk is GREAT!

I currently have the adj desk and have had it for like 8 years - i LOVE it. I just ordered the seated desk cycle and can't wait!

29 January 2020
Unprompted review
VersaDesk logo

Reply from VersaDesk

Hello January,

We are so happy to hear that you love your Desk! If you have any questions or concerns please don't hesitate to give us a call at 310-353-7100 press 2.

- Versa Products Inc.

Rated 5 out of 5 stars

Love it

Love it, Love it, Love it!!

24 January 2020
Unprompted review
VersaDesk logo

Reply from VersaDesk

Hello Andrea,

We are happy to hear you love your Versa Product! Thank you for the 5-star Review! If you have any further questions or concerns please feel free to reach us at (888) 929-0322 Option 2.

- Versa Products Support

Rated 5 out of 5 stars

Site was easy and clean!!!!

Site was easy and clean!!!!! I have a corner desk and mat for work just upgraded to curved 27 inch monitors. Dual monitor bracket will really cleanup my work station. Thank you

21 January 2020
Unprompted review

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