Vertex E-Bikes logo
Visit website

Vertex E-Bikes Reviews 1

•
TrustScore 3.5 out of 5

3.7

Bicycle Shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Bicycle Shop

Written by the company

Welcome to Vertex E-Bikes! We are a team of passionate mountain bikers who launched our business in 2022 with a clear mission: to provide a sustainable and efficient alternative to traditional modes of transportation in urban areas. As avid riders ourselves, we understand the many benefits of cycling - not just as a form of exercise and recreation, but also as a practical means of getting around town. We also recognise the importance of protecting our planet, and we firmly believe that small lifestyle changes can have a big impact on reducing carbon emissions and minimising our carbon footprint. That's why we are proud to offer a wide range of high-quality e-bikes and e-scooters that are perfect for commuting, thrill-seeking, running errands, or simply exploring your city. Owning an e-bike means you can say goodbye to traffic jams, parking hassles, and expensive taxi fares - and hello to a fun, eco-friendly, and affordable way of getting around. At Vertex E-Bikes, we are committed to providing exceptional customer service, and we are always happy to help you find the perfect e-bike or e-scooter to fit your needs and budget. Whether you're a seasoned cyclist or new to the world of electric bikes, we are here to support you every step of the way. Thank you for choosing Vertex E-Bikes as your go-to source for sustainable transportation solutions. We can't wait to help you ride into a greener future!

Contact info

3.7

Average

TrustScore 3.5 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Top of the world

Why I chose to order from Vertex E-bikes was the competitive pricing of the bikes but mostly the enthusiasm of the team in the company (a team of passionate mountain bikers). After communication with Vertex who answered all my questions about the bikes I was thinking about I decided to order the Lankeleisi RV800. There was a problem with the courier (UPS) not being able to trace the tracking number for my order but Ben and Jack from Vertex soon sorted this out for me and the bike was delivered very soon after that. I live in the Scottish Borders beside the Carter Bar and the hills are more than challenging but the bike is amazing and has enabled me to ride to places on and off road that would have not been possible before and has enabled me to increase my physical activity as well and being a huge boost for my emotional and mental wellbeing. I wish I could attach pics of some of the rides, looking from the Trig point south of the Carter Bar where you can see the North York moors, the Pennines and the Lake district with Scotland behind me. Top of the World due to my new bike. Thank you Vertex.

12 September 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look