All of the staff at vertu Ford Morpeth are vey friendly and helpful. I was given great advice and help choosing my Ford focus. I’ve have been with them since 2017 and I have had a bad experience wit... See more
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See what reviewers are saying
Recently purchased a new vehicle through Vertu, cannot thank the James & Adam in the Sales team enough for all their help & support in helping us purchase a vehicle to meet our specific needs. Their c... See more
Company replied
My buying experience with Vertu Honda Morpeth was great every step of the way. It's my second Jazz from there and the service throughout both journeys was easy. The sales staff were knowledgeable and... See more
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Excellent service c/o Michael Wood in the supply of new Kuga ST Line Hybrid. Perfect from start to finish , test drive approximately 2 weeks prior to pick up of brand new Kuga on the 22/12/25. Real fa... See more
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Company details
About Vertu Motors - BYD Morpeth
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Coopies Lane, NE61 6JN, Morpeth, Northumberland, United Kingdom
- 0330 108 9618
4.8
Excellent
66 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
New Purchase
From start to finish Chris was exceptionally helpful in making the process of purchasing a car as easy as possible. Nothing was too much trouble and the whole process went smoothly. He was thoroughly professional through out and I wouldn’t hesitate in recommending Chris.
17 September 2025
Unprompted review
Reply from Vertu Motors - BYD Morpeth
Good morning John. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Chris and the team. We hope to see you again soon. Happy motoring, Kerry
Very helpful salesman friendly
Very helpful salesman friendly and very imformative
About the car we wished to purchase
2 September 2025
Unprompted review
Reply from Vertu Motors - BYD Morpeth
Good morning Robert. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
It was a pleasure to buy my new car in…
It was a pleasure to buy my new car in a part exchange from Vertu, Morpeth. The process was simple and each stage was explained clearly throughout by salesman, Paul. I love my new car and I would recommend this garage.
29 August 2025
Unprompted review
Reply from Vertu Motors - BYD Morpeth
Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Avoid Morpeth Branch
Had issues with the Coopies lane, Morpeth branch. Had issues with them years ago but thought about giving them another chance as I have just bought a new car. Issues still remain, however. They could not resolve two simple issues, one of which was a fault on the battery. Had it in twice to be told each time the same thing. They even refused point blank to do any other tests to find out what else the issue might be. Ford contacted them direct and asked them to do an additional test and they refused them too! Absolutely unacceptable. So we are left with a car now with a battery which is constantly not charging properly! It’s only a matter of time before we come back to completely flat battery!! Customer service was awful, spoken to as if we were inconveniencing them. Could not seem to get their heads round leaving a customer with a car that has faults is not acceptable. I would say avoid this garage at all costs.
10 July 2025
Unprompted review
Reply from Vertu Motors - BYD Morpeth
Good morning Ian, Thank you for taking your time to leave this review. We have left you a voicemail after contacting you to discuss further, If you could please give us a call at your earliest convenience. Kind regards, Jamie Macleod, Branch Manager
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