Vertu Motors - Dacia Bradford Reviews 

75
TrustScore 4.5 out of 5

4.7

Thornton Road, BD1 2EP Bradford, West Yorkshire, GB


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Rated 5 out of 5 stars

I had an excellent service experience at Bradford Vertu, with my recent visit. I got an unexpected bill, but had everything explained to me, which I was happy with. Excellent staff in the serv... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a Nissan Juke from Vertu Nissan Bradford, and I couldn't be happier with the service I received from Alex Sorley. From the moment I walked in, Alex was welcoming, friendly, and... See more

Company replied

Rated 5 out of 5 stars

Will was friendly and approachable. He took time to answer all questions and was informative about the car. He went above and beyond to ensure I could test drive the correct model and he paid attentio... See more

Company replied

Rated 5 out of 5 stars

The knowledge and experience of " Dan the Dacia man ", helped guide me to what I get with the vehicle and smooth running of how everything works ,I want to give him more than five stars but can't so I... See more

Company replied


Company details

  1. Car dealer
  2. Auto parts shop
  3. Vehicle Repair
  4. Motor vehicle dealer
  5. Used car dealer

About Vertu Motors - Dacia Bradford

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Thornton Road, BD1 2EP, Bradford, West Yorkshire, United Kingdom

  • 0330 108 8187

4.7

Excellent

TrustScore 4.5 out of 5

75 reviews

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4-star
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1-star

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Replied to 96% of negative reviews

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4.7

All reviews

(75)

11,769 reviews in the last 12 months

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Rated 5 out of 5 stars

I had an excellent service experience…

I had an excellent service experience at Bradford Vertu, with my recent visit.

I got an unexpected bill, but had everything explained to me, which I was happy with.

Excellent staff in the service team.

I will always callbout Dan the sales person, had a catch up with him and I'll be back next year to buy a new car again.

1 July 2026
Unprompted review
Vertu Motors  - Dacia Bradford logo

Reply from Vertu Motors - Dacia Bradford

Hi Mav,

Thank you for your fantastic 5-star review!

We’re delighted to hear you had such a positive experience with the team at Vertu Dacia Bradford. It’s great to know everything was explained clearly and that the service team looked after you so well throughout your visit.

Thank you also for your kind words about Dan – we’ll be sure to pass them on. We look forward to welcoming you back when it’s time for your next car.

Kind regards,
Kerry

Rated 5 out of 5 stars

Great experience - Ben helped us out.

Ben was very friendly, helpful, and knowledgeable. He went through all the details, and helped me find the perfect car for me. Ben went above and beyond. I'd recommend him to anybody going to the Bradford branch. 5*****

26 June 2026
Unprompted review
Vertu Motors  - Dacia Bradford logo

Reply from Vertu Motors - Dacia Bradford

Hi Jamie,
Thank you for your fantastic 5-star review!
We’re delighted to hear Ben provided such a friendly, helpful and knowledgeable experience. It’s great to know he took the time to explain everything and helped you find the perfect car, going above and beyond along the way.
We’ll be sure to pass on your kind feedback to Ben, and thank you for your recommendation.
Kind regards,
Kerry

Rated 5 out of 5 stars

Liv was brilliant and made sure she…

Liv was brilliant and made sure she communicated effectively throughout the whole process

29 June 2026
Unprompted review
Vertu Motors  - Dacia Bradford logo

Reply from Vertu Motors - Dacia Bradford

Good morning Jenny,

Thank you for your lovely feedback, it’s great to hear Liv communicated so effectively and kept you informed throughout the whole process.

Kind regards,
Dean

Rated 5 out of 5 stars

Amazing company

Amazing company I walked in stressed and walked out happy, Dan was amazing explaining everything to me and was honest kept me updated with everything. All the other are amazing to happy and make you feel comfortable,

30 June 2026
Unprompted review
Vertu Motors  - Dacia Bradford logo

Reply from Vertu Motors - Dacia Bradford

Thank you so much for your kind words! We are so happy to hear that Dan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

Rated 5 out of 5 stars

Nissan Juke

I recently purchased a Nissan Juke from Vertu Nissan Bradford, and I couldn't be happier with the service I received from Alex Sorley. From the moment I walked in, Alex was welcoming, friendly, and professional. He made the whole process straightforward and completely stress free, with no pressure at any stage.
He took the time to answer all my questions, kept me updated throughout, and made sure everything was ready for collection. The Nissan Juke was presented in excellent condition, and the handover was smooth and well explained.
Excellent customer service from start to finish. I would highly recommend Alex Sorley to anyone looking to purchase a car from Vertu Nissan Thornton Road. Thank you again for making it such a positive experience!

30 June 2026
Unprompted review
Vertu Motors  - Dacia Bradford logo

Reply from Vertu Motors - Dacia Bradford

Thank you for your fantastic feedback. We’re delighted to hear that Alex provided such welcoming, friendly and professional service, making your purchase straightforward and completely stress-free.

It’s great to know he kept you well informed throughout and ensured everything was ready for a smooth handover, with your Nissan Juke presented to a high standard. We truly appreciate your recommendation and will be sure to pass on your kind words.

Kind regards,
Matthew

Rated 5 out of 5 stars

Absolute fantastic service from Steve…

Absolute fantastic service from Steve great experience on my visit to showroom .everything was perfect no hassle at all

29 June 2026
Unprompted review
Vertu Motors  - Dacia Bradford logo

Reply from Vertu Motors - Dacia Bradford

Thank you for your fantastic feedback. We’re delighted to hear that Steve provided such a great experience during your visit and that everything was smooth and hassle-free.
I’ll be sure to pass on your kind words.
Kind regards,
Matthew

Rated 5 out of 5 stars

Excellent car deal from dan

Dan made the whole process really straight forward and stress free, and he explained every step to me carefully inviting any questions i might want to ask at any time.

18 June 2026
Unprompted review
Vertu Motors  - Dacia Bradford logo

Reply from Vertu Motors - Dacia Bradford

Thank you for your great feedback. We’re delighted to hear that Dan made the process straightforward and stress-free, taking the time to clearly explain each step and answer any questions.
I’ll be sure to pass on your kind words.
Kind regards,
Matthew

Rated 5 out of 5 stars

Made very welcome by Will the moment we…

Made very welcome by Will the moment we walked in to the day we picked the car up, answered all our questions and was not pushy, which is a great skill to have.

19 May 2026
Unprompted review
Vertu Motors  - Dacia Bradford logo

Reply from Vertu Motors - Dacia Bradford

Hi John,
Thank you for taking the time to leave us a fantastic 5-star review. We’re delighted to hear that Will made you feel so welcome from the moment you arrived right through to collecting your car. It’s great to know he answered all your questions and provided a relaxed, no-pressure experience — that really does make all the difference.
We truly appreciate your kind feedback and will be sure to pass your comments on to Will and the team at Dacia Bradford.
Kind regards,
Liza

Rated 5 out of 5 stars

Brilliant car

Brilliant car, Olivia was very efficient and kept us updated throughout. A dream to drive.

15 June 2026
Unprompted review
Vertu Motors  - Dacia Bradford logo

Reply from Vertu Motors - Dacia Bradford

Thank you so much for your kind words! We are so happy to hear that Olivia was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Rated 5 out of 5 stars

Alex was brilliant throughout the whole…

Alex was brilliant throughout the whole process. From choosing the car, to test drive, signing final documents. Setting up key features on the dash etc. Highly recommended.

16 June 2026
Unprompted review
Vertu Motors  - Dacia Bradford logo

Reply from Vertu Motors - Dacia Bradford

Good afternoon Harry,

Thank you for your review. It’s great to hear that Alex supported you so well throughout the entire process, from choosing the right car and test driving through to the final paperwork and setting everything up.

Taking the time to ensure you’re confident with all the features really makes a difference, and we’re delighted you had such a positive experience.

Kind regards,
Dean

Rated 5 out of 5 stars

Absolutely brilliant from start to…

Absolutely brilliant from start to finish all the staff fantastic well looked after and very polite and helpful

13 June 2026
Unprompted review
Vertu Motors  - Dacia Bradford logo

Reply from Vertu Motors - Dacia Bradford

Good afternoon,

Thank you for your review. It’s great to hear that you were so well looked after from start to finish, and that the whole team made such a positive impression with their polite and helpful approach.

We’re delighted you had such a fantastic experience.

Kind regards,
Dean

Rated 5 out of 5 stars

The knowledge and experience of " Dan…

The knowledge and experience of " Dan the Dacia man ", helped guide me to what I get with the vehicle and smooth running of how everything works ,I want to give him more than five stars but can't so I highly recommend him and the handover was perfect,if I could give him a bonus I would . And plus meeting the manager Josh to make sure our expectations was reached was a perfect end to a enjoyable day and recieving my new car . Many thanks ..

10 June 2026
Unprompted review
Vertu Motors  - Dacia Bradford logo

Reply from Vertu Motors - Dacia Bradford

Good morning Aaron,

Thank you for your fantastic review. It’s great to hear that Dan used his knowledge and experience to guide you through everything so clearly and make the whole process run smoothly. Your comments about the handover and his exceptional service will mean a great deal to him.

We’re also pleased that Josh took the time to ensure everything met your expectations — it really sounds like a perfect way to finish an enjoyable day collecting your new car.

Thank you again for your recommendation.

Kind regards,
Dean

Rated 5 out of 5 stars

From arriving to leaving we had a 5…

From arriving to leaving we had a 5 star experience, would like to mention, our sales rep Steve from the Bradford branch is an asset to the company, great banter and talked through the whole procedure, would recommend,the whole staff were very friendly too👍🙂

26 May 2026
Unprompted review
Vertu Motors  - Dacia Bradford logo

Reply from Vertu Motors - Dacia Bradford

Good afternoon Martin,

Thank you for your review. It’s great to hear you had a 5‑star experience from start to finish, and that Steve made such a positive impression with his friendly approach and clear explanations. We’re also pleased the whole team were welcoming and contributed to such an enjoyable visit.

We really appreciate your recommendation.

Kind regards,
Dean

Rated 5 out of 5 stars

Really good experience thought out,Ben…

Really good experience thought out,Ben got everything sorted without any problems.

30 May 2026
Unprompted review
Vertu Motors  - Dacia Bradford logo

Reply from Vertu Motors - Dacia Bradford

Thank you for sharing your experience. It’s great to hear everything went smoothly and that Ben handled everything so efficiently for you. Really pleased it was such a good process from start to finish.

Many thanks,
Chloe

Rated 5 out of 5 stars

From walking in the showroom every body…

From walking in the showroom every body was helpful and willing to bend over backwards to help
Especially Mr Mohammed Jamal new car sales
A pleasure to deal with
Better then other Dacia sale rooms around the area
Top class would recommend

4 June 2026
Unprompted review
Vertu Motors  - Dacia Bradford logo

Reply from Vertu Motors - Dacia Bradford

Hi Mr Hoddinott,
Thank you so much for taking the time to leave such a fantastic 5‑star review. We’re delighted to hear that you had such a positive experience from the moment you walked into Vertu Dacia Bradford.
It’s wonderful to know that the whole team were helpful and willing to go the extra mile for you. We’re especially pleased to hear your kind words about Mohammed Jamal — we’ll be sure to pass on your feedback, as he’ll be thrilled to know he made such a great impression.
Your recommendation means a great deal to us, and we’re glad we stood out compared to other dealerships in the area. If you ever need anything in the future, we’re always here to help.
Kind regards,
Liza.

Rated 5 out of 5 stars

New Dacia

Will was friendly and approachable. He took time to answer all questions and was informative about the car. He went above and beyond to ensure I could test drive the correct model and he paid attention to detail even setting up my favourite radio stations. The car was ready earlier than expected and I absolutely love it. It’s perfect to drive and ticks every box. Great experience. Would definitely recommend

4 June 2026
Unprompted review
Vertu Motors  - Dacia Bradford logo

Reply from Vertu Motors - Dacia Bradford

Hi Catherine,
Thank you so much for taking the time to leave such a fantastic 5‑star review. We’re delighted to hear that you had such a great experience at Vertu Dacia Bradford.
It’s wonderful to know that Will was friendly, approachable, and took the time to answer all your questions while providing clear and informative guidance. Going above and beyond to ensure you could test drive the right model — and even setting up your favourite radio stations — really shows the level of care we aim to provide.
We’re also thrilled to hear that your car was ready earlier than expected and that you absolutely love it. Knowing it ticks every box for you is exactly what we strive for.
Thank you for your kind recommendation — it truly means a great deal to the team, and we’ll be sure to share your feedback with Will. If you ever need anything in the future, we’re always here to help.
Kind regards,
Liza.

Rated 5 out of 5 stars

Great service

Been 9 years in a row coming back to purchase car..as always excellent service and always satisfied with staff and vehicle.

1 June 2026
Unprompted review
Vertu Motors  - Dacia Bradford logo

Reply from Vertu Motors - Dacia Bradford

Thank you for your continued loyalty over the past 9 years – it truly means a great deal to us. We’re delighted to hear that you keep coming back and that you’ve consistently received excellent service and been satisfied with both our team and your vehicles.
Your trust and support are very much appreciated, and we look forward to welcoming you again for many more years to come.
Kind regards,
Keith

Rated 5 out of 5 stars

Very good service

Very good service, Cameron the salesman was very welcoming, knowledgeable and efficient

26 May 2026
Unprompted review
Vertu Motors  - Dacia Bradford logo

Reply from Vertu Motors - Dacia Bradford

Thank you for your kind review. We’re delighted to hear you received such great service. Cameron will be so pleased to know his welcoming approach, knowledge, and efficiency made a positive impression.

Many thanks,
Chloe

Rated 5 out of 5 stars

From the moment we arrived on the…

From the moment we arrived on the forecourt we were treated impeccably.We had a little video sent to us from Liv.This lady is a total credit to the company and so attentive.We went through everything with Liv regarding the vehicle even on leaving the garage later we kept in contact.Following up with another visit to the garage to pick up the car nothing was too much trouble.Honestly I can’t say enough about this young lady.

30 May 2026
Unprompted review
Vertu Motors  - Dacia Bradford logo

Reply from Vertu Motors - Dacia Bradford

Good afternoon Stephen,

Thank you for your wonderful feedback. It’s fantastic to hear how well you were looked after from the moment you arrived, and that Liv made such a lasting impression with her attentive and supportive approach throughout. Keeping in touch and making sure everything was just right really helps create such a memorable experience.

We really appreciate you taking the time to share your experience.

Kind regards,
Dean

Rated 5 out of 5 stars

Fantastic team

Fantastic team, really nice,polite and know their thing. Not pushy and we're really good at getting me what I wanted. 2nd time I've purchased my car from them and if they do the job well you will always go back

25 May 2026
Unprompted review
Vertu Motors  - Dacia Bradford logo

Reply from Vertu Motors - Dacia Bradford

Good afternoon Allison,

Thank you for your fantastic feedback. It’s great to hear you’ve returned for a second purchase and that the team continue to deliver such a friendly, knowledgeable and pressure-free experience while helping you find exactly what you wanted.

We really appreciate your loyalty and look forward to welcoming you again.

Kind regards,
Dean

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