Before visiting Vertu Dacia at Plympton, Plymouth, I did a lot of research about the Dacia Spring Extreme that I was interested in buying. Having dealt with a previous dealer acquired by Vertu I w... See more
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From the start of viewing a car right through to final purchase of the car Leo Millman kept updated all the through. I can highly recommend the Plymouth branch. Well done Leo you done a fantastic job.... See more
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Great service from the start, salesman (Cory) was knowledgeable, appreciated my needs and helped me navigate the process of buying my first EV. Would recommend Vertu Plymouth for a great buyer experie... See more
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The whole procedure was very quick and efficient. I booked service and MOT online on the day I needed and immediately had a text to confirm. I received a reminder text and instructions on how to check... See more
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Company details
About Vertu Motors - Dacia Plymouth
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
20 Valley Road, Pllympton, PL7 1RF, Plymouth, Devon, United Kingdom
- 0330 108 8698
4.6
Excellent
25 reviews
Replied to 95% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Automated, slick, efficient operation
The whole procedure was very quick and efficient. I booked service and MOT online on the day I needed and immediately had a text to confirm. I received a reminder text and instructions on how to check in, which was also online. All I had to do when I arrived at the centre was to register on their automatic check in and pop my key in the box which opened automatically. I had chosen to wait while the service and MOT were done. The seating area was pleasant, and there was plenty of complimentary tea, coffee and water to keep me happy whilst I waited. After a while I received an automatic text linking me to my diagnostic video, which is invaluable as it shows exactly what's been checked and how things are under the vehicle. Shortly after that I received a further text asking me for payment. I like the automatic, seamless version of dealing with essential motor checks, but if I had wanted to avoid online payment etc then there were plenty of staff on the floor who would have readily helped me. As it was, I just had one interaction with a lovely lady called Sophie, who brought me my documents, explained what was what, and walked me to my car, which had been cleaned to perfection. Absolutely brilliant service from start to finish. Easy to get to show room actually in Plymouth, whereas I had previously had to drive to Exeter. Members of staff were as pleasant and helpful as I needed them to be, but ultimately it was the streamlined, automatic service which made this experience so easy and efficient.
31 March 2026
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Hi Hilary, thank you for sharing such a detailed account of your visit. It is wonderful to hear how smooth and efficient the whole process felt from start to finish. We are really pleased that the online booking, automatic check in, diagnostics video and payment system made things easy for you, while still having our team on hand whenever needed. It is great to know that Sophie looked after you so well and that your car was returned in perfect condition. We are also glad that the Plymouth location has made things more convenient for you. Thank you again for your fantastic feedback and for choosing us. We look forward to welcoming you back in the future. Danielle
5 star service
From the start of viewing a car right through to final purchase of the car Leo Millman kept updated all the through. I can highly recommend the Plymouth branch. Well done Leo you done a fantastic job.
19 March 2026
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Thank you for taking the time to share your experience. We’re delighted to hear how smoothly everything went from viewing the car right through to your final purchase. Leo will be thrilled to know his regular updates and support made such a positive difference. Your recommendation of the Plymouth branch means a great deal to us. Well done to Leo indeed — fantastic feedback.
Kind regards,
Chloe
Amazing customer service Liam
Liam was absolutely amazing, such good customer service I was really happy with my experience and I would be revisiting him again. I recommend 100%.
14 March 2026
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Thank you for your wonderful feedback. We’re delighted to hear that Liam provided such amazing customer service and made your experience so positive. It’s fantastic to know you’d be happy to return and would recommend him so highly. Your kind words mean a great deal to us.
Many thanks,
Chloe
Excellent and professional
Before visiting Vertu Dacia at Plympton, Plymouth, I did a lot of research about the Dacia Spring Extreme that I was interested in buying.
Having dealt with a previous dealer acquired by Vertu I wasn't sure about this new branch.
I was reassured when I arrived by being given a good explanation by Liam about the car I was interested in.
I was able to test drive the Dacia over about 5 miles and was quite happy with the car and Liam's answers to my questions.
I agreed to buy the car and collected it on Saturday 14 March.
14 March 2026
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Hi Dennis,
Thank you for your excellent 5-star review. We're delighted to hear that your experience at Vertu Dacia Plympton was such a positive one. It’s great to know that Liam gave you clear, reassuring information about the Dacia Spring Extreme and that the extended test drive helped you feel confident in your decision.
We’re pleased that all your questions were answered and that the collection of your new car on 14 March went smoothly. Your feedback means a great deal to the team, especially as you’d had previous experience with another dealership — we’re glad we could exceed your expectations.
Thank you again for choosing Vertu Dacia Plympton, and we hope you enjoy your new Spring Extreme.
Kind regards,
Liza
Chloe H was really knowledgable and…
Chloe H was really knowledgable and kind. Made the process which was new to me very easy
31 January 2026
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Thank you so much for your kind words! We are so happy to hear that Chloe was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
We were cared for really well cared for…
We were cared for really well cared for by Chloe in the Plymouth branch, through exploring options to getting a test drive and arranging a part exchange and resolving an ongoing maintenance package.
29 January 2026
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
How customer service should be done
The entire staff were very pleasant and friendly, whether in person or on the phone. Nothing was too much trouble. I was kept updated throughout. I would highly recommend this company and advice potential car buyers to try them first. They will not be disappointed.
24 January 2026
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Friendly service
Friendly service,
Immaculately presented vehicles
Trying to do their best
23 January 2026
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Renault We seen a lovey young lady…
Renault We seen a lovey young lady called Chloe she went above and beyond kept us up to date on everything
23 January 2026
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Thank you so much for your kind words! We are so happy to hear that Chloe was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Leo the young sales man who looked…after us
Leo the young sales man who looked after myself and wife was very polite and professional and made taking the demonstration car out an enjoyable experience ,we bought a new duster hybrid which we are very pleased with, when picking the car up Leo over seen the hand over which was pleasurable.
14 January 2026
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Thank you so much for your kind words! We are so happy to hear that Leo was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
Best Car Buying experience to date
From start to finish could not fault Dacia Plymouth, we dealt with Chloe and could not fault her knowledge and expertise. Whenever we had any questions she always looked after our needs, thank you.
5 January 2026
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Thank you to Leo Millman for the smooth…
Thank you to Leo Millman for the smooth transition of changing my car. I appreciated all the help and advice. Excellent customer service - thank you Sophie.
28 November 2025
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Thank you so much for your kind words! We are so happy to hear that Lee was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
Dan made it so easy excellent help
6 December 2025
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Thank you so much for your kind words! We are so happy to hear that Dan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
From start to finish we were very happy…
From start to finish we were very happy with the experience and service from Daniel
26 November 2025
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Good afternoon Helen. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Daniel and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean
Great Customer Service
Just had my car serviced 24/11/25 exceptional service with a smile
Sophie was great , Highly recommend
24 November 2025
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Thank you so much for your kind words! We are so happy to hear that Sophie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Wonderful service after going back a…
Wonderful service after going back a second time Kyle service was brilliant explained everything to me
31 October 2025
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Hi Peggy,
Thank you so much for your kind words and for returning to Vertu Motors – Dacia Plymouth. We're delighted to hear that Kyle provided brilliant service and took the time to explain everything clearly. Your continued trust means a lot to us, and we’re so pleased your experience was a positive one. We look forward to welcoming you again in the future! Kind regards, Kerry
Leo was very professional and helpful.
Leo was very patient and reassuring when there were issues with RCI financing and very helpful and professional throughout the whole process
27 September 2025
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Thank you so much for your kind words! We are so happy to hear that Leo was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Picked up my new Dacia from the…
Picked up my new Dacia from the Plymouth branch today. From beginning to end Daniel Evans was incredibly helpful, informative and kind. Even though he was super busy he took the time to make sure I was 100% happy with everything before I drove the car away. Thank you!!!
26 September 2025
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Thank you so much for your kind words! We are so happy to hear that Daniel was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Picked up my new renault captur from…
Picked up my new renault captur from vertu Plymouth today.service was excellent would highly recommend special thanks to leo who looked after me from start to finish.
22 September 2025
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Great service from the start
Great service from the start, salesman (Cory) was knowledgeable, appreciated my needs and helped me navigate the process of buying my first EV. Would recommend Vertu Plymouth for a great buyer experience
19 September 2025
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Good morning David. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Cory and the team. We hope to see you again soon. Happy motoring, Kerry
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