I dealt with Lee-Roy Wright-Weekes at Derby Vertu for the purchase of my new Honda HR-V. What a great experience it was too, Lee-Roy is very professional and has great knowledge and expertise of the... See more
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I dealt with Lee-Roy Wright-Weekes at Derby Vertu for the purchase of my new Honda HR-V. What a great experience it was too, Lee-Roy is very professional and has great knowledge and expertise of the... See more
Company replied
From walking into the showroom just to check out our options to picking our fantastic Honda Hrv up was a breeze. Sam was so helpful, polite that it made the experience very special. When we picked t... See more
Company replied
The showroom sales person was so helpful and friendly. Le-roy explained everything from start to finish. No questions I asked were to small for this young man to answer. He is a credit to the staff... See more
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5 star barely enough, this is the 3rd car purchased through Vertu Derby. Samuel Walker steered me through the latest purchase with care, attention and sorted all my questions. As a female it’s imper... See more
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Sir Frank Whittle Road, DE21 4SX, Derby, Derbyshire, United Kingdom
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I dealt with Lee-Roy Wright-Weekes at Derby Vertu for the purchase of my new Honda HR-V. What a great experience it was too, Lee-Roy is very professional and has great knowledge and expertise of the product he is selling, I will definitely be asking for Lee-Roy on future visits.
Many thanks Lee-Roy.

Reply from Vertu Motors - Honda Derby
Excellent product backed up with excellent service. Every step in buying a new car was clearly explained to me. All my queries were answered efficiently.

Reply from Vertu Motors - Honda Derby
Great customer service which made for an easy transaction. Very professional.

Reply from Vertu Motors - Honda Derby
The showroom sales person was so helpful and friendly. Le-roy explained everything from start to finish. No questions I asked were to small for this young man to answer. He is a credit to the staff at Vertu motors. When I collected my car I was taken through the safety measures I needed to know, explaining all the features available. Le-Roy even added my phone and home address to the system. 100% top service. I would definitely recommend Vertu motors to any of my friends and family. Thank you

Reply from Vertu Motors - Honda Derby
This was my second purchase from Vertu Honda Derby and as usual everything went smoothly. I would also like to thank Mike the salesman for all his help.

Reply from Vertu Motors - Honda Derby
Bought recently a honda SUV. The car arrived in time and it performs as expected. The salesperson (Le-Roy) was very experienced, kind and always helpful.

Reply from Vertu Motors - Honda Derby
Good friendly service with everything well organised. Sanjay was very helpful.

Reply from Vertu Motors - Honda Derby
From walking into the showroom just to check out our options to picking our fantastic Honda Hrv up was a breeze. Sam was so helpful, polite that it made the experience very special. When we picked the car up we felt like we had won a prize with the black sheet over the car.

Reply from Vertu Motors - Honda Derby
Very helpful and friendly service. Changing the car was a pleasure.

Reply from Vertu Motors - Honda Derby
5 star barely enough, this is the 3rd car purchased through Vertu Derby. Samuel Walker steered me through the latest purchase with care, attention and sorted all my questions. As a female it’s imperative I have trust in the whole process. The last car was 11 1/2 years old from new, they have serviced and attended to its needs. It’s like a ‘family’ business, everything at every level has never disappointed, brilliant communication and never a problem to go the extra mile. A HUGE THANK YOU. No hesitation in recommending to all.

Reply from Vertu Motors - Honda Derby
Fantastic service, purchase complete within 24 hours, Will Whitmore went over and beyond to assist us! We travelled over an hour to the showroom and after only speaking the day before the car was pristine and ready to drive away! I think this young man will go far, highly recommend

Reply from Vertu Motors - Honda Derby
Choosing a car was difficult. Hours spent online looking for a car. As soon as I found a car which was with Honda Derby, everything became easy.
Timely to respond to mails as well as return calls, easy signing of papers just to mention a few.
Special mention to Will. He was amazing. Easy to have a chat with, calm, and knew his stuff. This is the second car I am getting from Vertu Honda and this experience was fantabulous. I felt special

Reply from Vertu Motors - Honda Derby
We desperately needed a specific car as our had broken down and Sanjay spent a long time finding one on your network.
He has it delivered the next day and we went for a test drive and loved it.
We were back the following day to collect our new car.

Reply from Vertu Motors - Honda Derby
I recently purchased a car from Vertu Honda Bradford and unfortunately experienced several issues with the vehicle. I was referred by Chris, the General Manager at the Bradford branch, to Vertu Honda Derby for further support, FAO Mark W.
From the moment I arrived, Mark has been exceptional. He has been consistently professional, diligent, reliable, and transparent. He keeps me updated at every stage and has never dismissed or overlooked any concern I raised. His respect and attentiveness have truly stood out.
I want to express my sincere appreciation to Mark W, the Service Manager at Vertu Honda Derby. His professionalism and polite manner have been consistent throughout my entire experience. The front‑desk staff have also been courteous, helpful, and professional every time I’ve interacted with them.
I would confidently and wholeheartedly recommend Vertu Honda Derby based on the outstanding service I received. However, I cannot say the same for VERTU HONDA BRADFORD as its an appauling service, that experience is a separate review on its own.

Reply from Vertu Motors - Honda Derby
Exceptional service, personal attention throughout and professional knowledgeable guidance and support given and received from Sam our Sales advisor at Honda Derby. The entire process of acquiring our new Honda vehicle was made pleasurable enjoyable and supportive from the whole team at Derby.

Reply from Vertu Motors - Honda Derby
My Car purchase was smooth and process was transparent and I was being updated at every step and received car delivery within one week.
My contact person was Mr Lee Roy, he was really helping and supported all times until handover.
He has sound knowledge how to deal and well explained each and everything until handover of car.

Reply from Vertu Motors - Honda Derby
Pleasant reliable efficient service. Will made us feel very welcome. He was able to answer all our questions. We are delighted with our new car and the staff at Vertu played a big part in making this a positive experience

Reply from Vertu Motors - Honda Derby
Just want to say a big thank you to Lee-Roy and his team, great experience and easy with no stress

Reply from Vertu Motors - Honda Derby
Fantastic customer service from Vertu Derby, Sam Walker in particular. Actually it is a really well run dealership. The whole process from when I expressed an interest in the car to when we drove it away yesterday, was really smooth, even when my bank held up the payment for the car (without telling me)

Reply from Vertu Motors - Honda Derby
No fuss and the minimum of paperwork

Reply from Vertu Motors - Honda Derby
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