Very helpful sales staff, particularly, Max who we dealt with the most. Took the time to go through everything we wanted to know and secured our car from another Vertu dealer, so we could test drive b... See more
Company replied
Tollemache Road, Spittlegate Level, NG31 7UH Grantham, Lincolnshire, GB
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Very helpful sales staff, particularly, Max who we dealt with the most. Took the time to go through everything we wanted to know and secured our car from another Vertu dealer, so we could test drive b... See more
Company replied
Jamie the salesman at the dealership was absolutely brilliant. Nothing too much trouble, explained everything and demonstrated new tech to us both. Very professional but friendly and polite. Very eas... See more
Company replied
I bought my 68 Honda HRV at Vertu Honda Grantham a couple of years ago and was so impressed with how well I was treated by Mr Will Heaver, I decided to go back to Grantham for a newer model. The init... See more
Company replied
Granville at Vertu Honda Grantham dealt with us through the whole sales process. He was extremely helpful, friendly & knowledgeable & it seemed nothing was too much trouble. We were offered a very com... See more
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Tollemache Road, Spittlegate Level, NG31 7UH, Grantham, Lincolnshire, United Kingdom
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Very helpful sales staff, particularly, Max who we dealt with the most. Took the time to go through everything we wanted to know and secured our car from another Vertu dealer, so we could test drive before committing to buy. We are delighted, so far, with our new car, thank you.

Reply from Vertu Motors - Honda Grantham
I bought my 68 Honda HRV at Vertu Honda Grantham a couple of years ago and was so impressed with how well I was treated by Mr Will Heaver, I decided to go back to Grantham for a newer model. The initial vehicle I chose, did not meet my needs, however, I was forunate to be looked after by Mr Will Heaver again. He took the vehicle back after 3 days and put a deal together for a replacement Honda HRV. Will has clearly been promoted since I was last at the dealership and I can see why. He is a credit to Vertu Honda and without his intervention and customer focused approach, my experience may have been different. I hope to deal with him and the staff at Vertu Honda, Grantham again some time in the future. Thank you.

Reply from Vertu Motors - Honda Grantham
The whole experience was straightforward, Granville was friendly, helpful and knowledgeable, very pleased with the car and the service

Reply from Vertu Motors - Honda Grantham
Very helpful and knowledgeable staff who did everything to make trading in my motorcycle a straightforward and stress free experience.

Reply from Vertu Motors - Honda Grantham
First service on my very much loved CR-V this morning. The purchase experience from Nottingham was exceptional & the journey continues in Grantham. Beth managed the service requirements with efficiency and diligence. Well done Honda, five stars, you’ve nailed it. 👌

Reply from Vertu Motors - Honda Grantham
Jamie the salesman at the dealership was absolutely brilliant. Nothing too much trouble, explained everything and demonstrated new tech to us both. Very professional but friendly and polite. Very easy part exchange process and we collected the car as agreed all taxed and fuelled & ready to go. Would definitely recommend Jamie & this dealership. Wonderful service. Very happy.
Lynda & Tony Millington

Reply from Vertu Motors - Honda Grantham
Fantastic service from Jamie and the manager at Honda Grantham. Drove all the way from Sunderland as we fell in love with a Skoda we had seen. They couldn't have been anymore accommodating if they tried! Would absolutely recommend.

Reply from Vertu Motors - Honda Grantham
We had excellent service as usual from Will Heaver and Max Baldwin. Both spent time with us and made the buying experience easy and very good. Would recommend Grantham Honda to anyone.

Reply from Vertu Motors - Honda Grantham
The sales executive (Max Baldwin) was particularly helpful, knowledgeable and efficient and he explained all the options available to me very clearly. The car that I wanted was in stock and the purchase was processed amazingly quickly so that I could collect the car 3 days later. Amazing customer service was provided by Max throughout this process. Well done!

Reply from Vertu Motors - Honda Grantham
Extremely helpful and a really good salesman at Vertu Honda Grantham Max Baldwin , everything ran like clock work and they gave me a great price on px car , which you don’t normally get. Not only that a years tax was with in the deal. Highly recommend them

Reply from Vertu Motors - Honda Grantham
My experience at vertu honda grantham was very nice. Jamie salesman who looked after me was a true professional and a credit to vertu honda grantham. Jamie went the extra mile and made me feel part of vertu honda family. Thankyou 🙂👍

Reply from Vertu Motors - Honda Grantham
Fantastic customer service, excellent sales experience

Reply from Vertu Motors - Honda Grantham
Visited Vertu Honda Grantham today for new brake pads all round.
I had previously thought I had issues with this dealer but it subsequently became clear it was Honda (UK) that was responsible so I hasten to correct the matter.
My experience was friendly, courteous and reasonably prompt, with knowledge staff.
Pricing was made clear and was no more than an independent might have charged - with the added reassurance of Honda-trained engineers and genuine parts.
A very pleasant experience, thank you - I will be back

Reply from Vertu Motors - Honda Grantham
Friendly staff and a smooth exchange of vehicles.

Reply from Vertu Motors - Honda Grantham
Absolutely delighted with our new to us Honda, each and every member of staff at the Grantham branch went above and beyond but special thanks to Jamie Morgan who was so accommodating, friendly, knowledgeable and professional. Cannot recommend this company enough, thank you all so much.

Reply from Vertu Motors - Honda Grantham
I would like to thank a man know as Granny Clackson for the friendly and hard work he put in to help me get the car that i wanted very friendly and helpful highly recommend

Reply from Vertu Motors - Honda Grantham

Reply from Vertu Motors - Honda Grantham
Fantastic staff especially the sales person who could not have looked after me better. Great job to all the team at Grantham Honda. I will be returning when I next change my car.

Reply from Vertu Motors - Honda Grantham
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