Just picked up my Nissan Xtrail E Power from Honda Vertu Motors Mansfield. Kevin my sales man gave an excellent service and went above and beyond. The interactions I had with other members of the team... See more
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Honest review ** after a bit of a rocky start, mainly to do with 3rd party finance, the service I received was above and beyond my expectations. I had Kevin Wong look after my purchase of the vehicle.... See more
Company replied
Tom our sales representatives was very good. He understood what we wanted arranged a test drive and give us more information on the car that we were looking for. After the test drive, he sourced the... See more
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I bought my car from Honda Mansfield. Lala was very supportive and genuinely tried her best to sort everything I asked for—she was welcoming and lovely throughout the process. However, I expected bi... See more
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Company details
About Vertu Motors - Honda Mansfield
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Sovereign Way, NG18 4LQ, Mansfield, Nottinghamshire, United Kingdom
- 0344 659 9278
4.9
Excellent
106 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jazz crossar purchase
Always helpful Lala was very friendly and kept informed at every stage of my purchase. I would always recommend Hona Mansfield to my friends
30 June 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Thank you for your wonderful feedback. We’re delighted to hear that Lala provided such friendly support and kept you well informed at every stage of your purchase.
We truly appreciate your recommendation of Honda Mansfield and will be sure to pass on your kind words.
Kind regards,
Matthew
Everything run quick and smoothly
Everything run quick and smoothly, Jack is a really nice person and help me slot out everything
26 June 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Thank you so much for your kind words! We are so happy to hear that Jack was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
Reply from Vertu Motors - Honda Mansfield
Thank you for your feedback. We’re delighted to hear you’re pleased with both the team and your vehicle.
Kind regards,
Matthew
Reply from Vertu Motors - Honda Mansfield
Thank you for your review — I’m really glad to hear you found the service professional and efficient. Your feedback is truly appreciated.
Many thanks,
Chloe
Just picked up my Nissan Xtrail E Power…
Just picked up my Nissan Xtrail E Power from Honda Vertu Motors Mansfield. Kevin my sales man gave an excellent service and went above and beyond. The interactions I had with other members of the team were great. They were very helpful and professional.
27 June 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Hi Peter,
Thank you for your great feedback.
We’re delighted to hear Kevin provided excellent service and went above and beyond during your purchase, and that the wider team were helpful and professional throughout your experience.
We really appreciate you taking the time to share your feedback and hope you enjoy your new Nissan X-Trail E Power.
Kind regards,
Danielle
great time with our new Honda at the…
great time with our new Honda at the hand over ,it a one big family at Mansfield Honda ,all staff are great.and a great thank's to Kevin and Zack for the help Norman Maureen
26 June 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Hi Norman and Maureen,
Thank you for your lovely feedback.
We’re so pleased to hear you had such a great handover experience and that the team at Mansfield Honda made you feel so welcome. It’s fantastic to know Kevin and Zack looked after you so well.
We hope you continue to enjoy your new Honda.
Kind regards,
Danielle
Honest review ** after a bit of a rocky…
Honest review ** after a bit of a rocky start, mainly to do with 3rd party finance, the service I received was above and beyond my expectations. I had Kevin Wong look after my purchase of the vehicle. I am not the easiest person to deal with due to personal circumstances but Kevin did not deter from doing his upmost to help me. I chose to have delivery made on the vehicle, Kevin knew how much I needed said vehicle and chose to deliver it himself for me. I have found him to be one of the nicest people I have come across in a long time. Thank you so much for all you did for me. One very happy customer.
19 June 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Hello Nadia,
Thank you so much for taking the time to share your honest and detailed feedback. We’re really pleased to hear that, despite the initial challenges with third-party finance, your experience with us turned out to exceed expectations.
It’s fantastic to know that Kevin looked after you so well throughout your journey. His dedication, understanding and willingness to go the extra mile – even personally delivering your vehicle – truly reflect the level of care we strive to provide every customer with.
We’ll be sure to pass your incredibly kind words on to Kevin, I know they will mean a great deal to him.
Thank you again for your review and we’re delighted to hear you’re a very happy customer.
Kind regards,
Kerry
Great experience and attention to…
Great experience and attention to detail.So pleased with the car.Customer service was exeptional.Thoroughly professional.
Lala Pinnick is a star.
29 May 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Hi Hedd,
Thank you for your fantastic 5-star review!
We’re delighted to hear you had such a great experience and appreciated the attention to detail. It’s wonderful to know you’re so pleased with your car and the exceptional service you received.
Lala will be thrilled with your kind words and we hope to see you again in the future!
Kind regards,
Kerry
Seamless service from viewing to…
Seamless service from viewing to purchase. I was happy with the transaction and price for my part exchange deal.
Warm welcome by all staff who run an efficient service.
22 June 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Good afternoon Sue,
Thank you for your kind feedback, it’s great to hear everything ran seamlessly and that you were happy with the transaction and part exchange. We’re pleased you felt welcomed and well looked after.
Kind regards,
Dean
Very friendly knowledgable sales staff.
Very friendly knowledgable sales staff.
Finance department a bit of a let down
18 June 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP4J2206 Kind regards, Liza.
Absolutely first class... Kevin.. 10/10
Absolutely first class. My contact/salesperson was Kevin Wong and I have to say he was fantastic from start to finish.
He kept me informed about the process the whole way through via calls/emails...
It was a pleasure to meet him at pickup, and we had a good chat while Kevin did the formalities. He did the part exchange paperwork and inspection, handled the tax, filled the tank and did the dvla changeover too.
Once the finance was sorted beforehand, all I had to do really was send payment for the tax and petrol, then go pick it up!
He made sure I was made aware of all the warranties they offer then showed me around the car and gave me a crash course of the controls etc.
After all that, I have to say... so far I'm loving the car.
I'd definitely recommend.
10 out of 10. 😉
17 June 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Thank you for your fantastic feedback.
We’re delighted to hear that Kevin provided a first-class experience from start to finish. It’s great to know he kept you fully informed throughout the process and made everything straightforward and stress-free — from the paperwork and part exchange to the handover on the day.
Kevin will be thrilled to hear how much you appreciated his support, the time he took to walk you through the car, and ensuring everything was clear before you drove away.
Most importantly, we’re so pleased to hear you’re loving your new car. Your recommendation and 10 out of 10 rating mean a great deal to us.
Enjoy every mile, and we hope to see you again in the future.
Kind regards,
Keith
Oliver Street and all Vertu Honda,Mansfield staffWent to garage as my exhaust was…
Went to garage as my exhaust was blowing on my 14 year old Civic. Looking around as I awaited verdict. Oliver Street asked if he could help and was VERY efficient,helpful and friendly. The upshot was that I purchased a used Jazz-(which I also love) .
As my Civic's exhaust had completely gone and car unusable until part was fitted, Oliver managed to get all checks done and everything in place for me to drive away my new car away within 24 hours.
I was very happy with the service I received both from Oliver and, as always, from everyone at Honda in Mansfield. Thankyou Oliver and all.
6 June 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Good morning Katie,
Thank you for your review. It’s great to hear that what started as a visit for a repair turned into such a positive and efficient experience. Oliver will be delighted to know he made such a strong impression with his helpful and friendly approach.
Getting everything sorted so quickly so you could drive away in your new Jazz within 24 hours is fantastic, and we’re so pleased you love your new car. It’s also lovely to hear your continued positive experience with the team at Mansfield.
Kind regards,
Dean
Second hand car
Tom our sales representatives was very good. He understood what we wanted arranged a test drive and give us more information on the car that we were looking for.
After the test drive, he sourced the car we wanted from Nottingham and arranged for us to collect it on a certain day.
We felt that he was extremely knowledgeable about the car and in our view went out of his way to ensure what we got was as perfect as it could be.
13 June 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Thank you for sharing such a lovely review. We’re delighted to hear how well Tom looked after you throughout the whole process. It’s great that he understood exactly what you were looking for, arranged a test drive, sourced the perfect car from Nottingham, and ensured everything was ready for your collection day.
Your comments about his knowledge and the extra effort he put in mean a great deal.
Many thanks,
Chloe
Honda car Kevin Wong was absolutely amazing on sale of car from purchasing mine to buying a Honda test drive and he was up and behind Would definitely recommend Mansfield showroom plus all other staff
Kevin Wong was amazing on sale of the car He went up and behond very friendly polite and professional Also other staff we spoke to were friendly all made you feel like you were part of the family Would highly recommend Honda garage Mansfield
12 June 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Thank you for your fantastic feedback. We’re delighted to hear that Kevin provided such friendly, professional and helpful service, going above and beyond to support you throughout your experience.
It’s also great to know that the wider team made you feel so welcome. We truly appreciate your recommendation and will be sure to pass on your kind words.
Kind regards,
Matthew
Truly Outstanding!
My wife and I bought an approved Honda Jazz from Vertu Honda Mansfield 03/06/26 and we are delighted with the car and the whole purchasing process. In over 50 years of car ownership and many purchases nothing has come close to this dealership in our experience. We have no hesitation in recommending Vertu Honda Mansfield as outstanding in terms of value for money, product quality and customer service. The expertise, integrity and personable help of salesperson Kevin Wong was a stand out feature of buying the car and General Manager Tom Porter (who clearly leads a truly customer focused team) secured us a great deal, including part exchange. Ten out of ten across the board.
3 June 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Good morning Mr Skinner,
Thank you for such a fantastic review. It’s wonderful to hear that you and your wife are delighted with your new Honda Jazz and that the whole experience stood out as the best you’ve had. We’re especially pleased Kevin and Tom made the process smooth and rewarding, helping you secure a great deal.
Your recommendation means a lot, and we hope you enjoy many happy miles in your new car.
Kind regards,
Dean
Excellent service at Mansfield
My wife and I were very impressed with the advice, help and assistance we had from Kevin Wong at Mansfield Honda.
He was knowledgeable about the cars we were interested in and helpful in our choice. We would highly recommend the Honda salespeople at Mansfield
29 May 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Good morning Brian,
Thank you for taking the time to share your experience. It’s great to hear Kevin provided such knowledgeable and helpful advice, and that he supported you both in making the right choice. I’m really pleased the team made such a positive impression.
Kind regards,
Dean
5 stars all the way for Kevin at Honda…
5 stars all the way for Kevin at Honda Mansfield! From start to finish, the whole experience was smooth, efficient, and surprisingly stress-free. Kevin kept communication clear and consistent throughout, answered every question with patience, and somehow managed to make the process genuinely enjoyable.
Professional, helpful, and with a great sense of humor — it felt more like dealing with a knowledgeable friend than a salesperson. If you’re heading to Honda Mansfield, definitely ask for Kevin. He made what can usually be a long day actually fun. Highly recommend!
29 May 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Thank you for such an amazing review! We’re thrilled to hear that Kevin provided a 5‑star experience from start to finish and made the whole process smooth, efficient, and even enjoyable.
It’s fantastic to know his clear communication, patience, and great sense of humour made such a positive difference — creating an experience that felt more like working with a trusted friend than a salesperson is exactly what we strive for. Kevin will be delighted to receive your kind recommendation.
We really appreciate you taking the time to share your experience, and we hope you enjoy every mile in your new car!
Kind regards,
Keith
Big thank you to Kevin Wong Honda Mansfield
Big thank you to Kevin Wong and the team at Honda Mansfield.
I recently purchased a new car from them, and the entire experience was faultless. From the moment I walked in, the staff was friendly, knowledgeable, and never pushy. Kevin helped me find the perfect vehicle for my needs and made sure I understood all my options. The financing process was smooth and transparent, and he took time to go over every feature of the car before I drove off. If you're looking for a new Honda and want a dealership that truly values its customers, I highly recommend Honda Mansfield. Thank you again Kevin for making this such a positive experience!"
21 May 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Thank you for your fantastic feedback. We’re delighted to hear that you had such a faultless experience at Honda Mansfield and that Kevin Wong and the team provided friendly, knowledgeable, and pressure‑free support throughout. It’s great to know Kevin helped you find the perfect vehicle, explained all your options clearly, and ensured a smooth and transparent process from start to finish. Your recommendation is very much appreciated and will be proudly shared with the team.
Kind regards,
Matthew
Very good servicd
The service from Honda Mansfield, and Kevin Wong specifically, has been excellent. I would definitely recommend them to anyone looking for a Honda.
23 May 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Thank you for your kind feedback.
We’re delighted to hear that you received excellent service from the team at Honda Mansfield, and in particular from Kevin Wong. Your recommendation means a great deal to us, and it’s fantastic to know Kevin made such a positive impression.
We hope you’re enjoying your Honda and look forward to welcoming you back again in the future.
Kind regards,
Keith
Great brand, great customer service, thanks Kevin!
Kevin Wong was our point of contact for our new car purchase. He was polite, helpful and professional throughout and a great ambassador for the Honda brand. We thought we wanted a low mileage 2nd hand Civic, but with Kevin's assistance, we opted for a brand new Jazz instead and are very happy with the service provided by Kevin and the dealership
21 May 2026
Unprompted review
Reply from Vertu Motors - Honda Mansfield
Thank you for the lovely feedback. We’re so pleased to hear Kevin made the whole process so helpful and professional, and that you’re happy with your new Jazz. Your comments mean a great deal to the team.
Many thanks, Chloe
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