Our experience of buying a second hand Honda Jazz car from Virtu Honda Nottingham was very good. All the staff were very pleasant and welcoming , especially O'Neil Carty who guided us through the p... See more
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Visited Vertu Honda at 1pm to discover an attractive new car deal was available that ended later that day. The sales manager offered us an immediate test drive in a Honda Jazz. Although we had another... See more
Company replied
I bought my vehicle from vertu Honda Nottingham and had a great experience. My salesman was Barney who was very honest about finance, my options and added extras. The sales process and handover was sm... See more
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Although delivery of our car was "lost" in the Honda system for several weeks, the very helpful staff at Nottingham were able to guide us through to completion of our purchase of our new Jazz Crosstar... See more
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Company details
About Vertu Motors - Honda Nottingham
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Lenton Lane, NG7 2PT, Nottingham, Nottinghamshire, United Kingdom
- 0344 558 1313
4.7
Excellent
78 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ellenie was amazing start to finish
Ellenie was amazing start to finish, very easy and smooth sale and I love the car!
Thank you to the team who helped me
Leah Chetwyn
22 June 2026
Unprompted review
Reply from Vertu Motors - Honda Nottingham
Good afternoon,
Thank you for your lovely review. It’s great to hear Ellenie made everything feel so easy and smooth from start to finish, and even better that you’re loving your new car.
Kind regards,
Dean
Excellent service from all the staff…
Excellent service from all the staff and tululah and thomas and o,near thanks David Morrison
16 June 2026
Unprompted review
Reply from Vertu Motors - Honda Nottingham
Good morning David,
Thank you for your review. It’s great to hear you received excellent service from the whole team, and that Tululah, Thomas, and O’Near all made such a positive impression.
We really appreciate your kind feedback.
Kind regards,
Dean
Our experience of buying a second hand…
Our experience of buying a second hand Honda Jazz car from Virtu Honda Nottingham was very good.
All the staff were very pleasant and welcoming , especially O'Neil Carty who guided us through the process efficiently and patiently. Being elderly and my husband disabled, he was most considerate and attentive to our needs.
I am very happy with the car so far, as it meets all our needs and I would certainly recommend the company to anyone thinking of purchasing a Honda car .
9 June 2026
Unprompted review
Reply from Vertu Motors - Honda Nottingham
Thank you for sharing such a warm and thoughtful review. It’s lovely to hear that your experience at Vertu Honda Nottingham was so positive, and that the whole team made you feel welcome. O’Neil’s patience, guidance and consideration clearly made a real difference, especially in supporting both you and your husband’s needs throughout the process.
I’m glad the Honda Jazz is proving to be such a good fit for you, and your recommendation will mean a great deal to the team.
Many thanks,
Chloe
Vertu Honda Nottingham
I bought my vehicle from vertu Honda Nottingham and had a great experience. My salesman was Barney who was very honest about finance, my options and added extras. The sales process and handover was smooth. Communication could have been improved slightly but I would recommend vertu Nottingham.
22 May 2026
Unprompted review
Reply from Vertu Motors - Honda Nottingham
Thank you for sharing your experience. We’re really pleased to hear you had a great time purchasing your vehicle from Vertu Honda Nottingham. It’s wonderful to know Barney supported you with honest advice and made the sales and handover process smooth. We appreciate your feedback on communication and will take that on board. Thank you again for recommending us.
Many thanks,
Chloe
Reply from Vertu Motors - Honda Nottingham
Thank you for taking your time to leave this great review! Kind regards Dawn
very proffeshnal
25 May 2026
Unprompted review
Reply from Vertu Motors - Honda Nottingham
Hi Graham,
Thank you for your feedback. I’m pleased to hear you found the team very professional.
Kind regards,
Danielle
Honda Civic Purchase
Tallulah dealt with my purchase of a Civic. She was thorough, professional, and knowledgeable. We were coming from over 100 miles, so the transaction had to be done on the day. All went well.
18 May 2026
Unprompted review
Reply from Vertu Motors - Honda Nottingham
Hi Paul,
Thank you for your feedback. I’m really pleased to hear Tallulah provided such a thorough and professional service, especially with you travelling a long distance.
It’s great to know everything went smoothly on the day.
Kind regards,
Danielle
Most efficient new car purchase
Visited Vertu Honda at 1pm to discover an attractive new car deal was available that ended later that day. The sales manager offered us an immediate test drive in a Honda Jazz. Although we had another new car deal elsewhere due to the way things were handled and presented to us at Honda we opted for the Jazz and had signed up to buy a new car before close of business. The sales manager is an excellent asset to the this Honda franchise
18 May 2026
Unprompted review
Reply from Vertu Motors - Honda Nottingham
Thank you for your kind feedback. We’re delighted to hear that the team provided such a responsive and professional experience, helping you take advantage of the offer and making the process smooth and straightforward on the day. It’s great to know that the test drive and overall approach gave you the confidence to choose the Honda Jazz. Your comments about the sales manager are especially appreciated and will be shared with the team.
Kind regards,
Matthew
I came Vertu Honda in Nottingham to…
I came Vertu Honda in Nottingham to look at a car, I spotted on the internet. Looked all round the car then proceeded inside to enquire about the car. Where a lovely lady called Tallulah helped me with my questions and we even went out on a test drive. There was no pressure sales, that you get in other places. If there was I would have walked away.
She was so helpful, with everything. Great communication during and after I purchased the car.
She even surprisingly gave me an unveiling of my car. Which I was surprised for a second hand car. She really did go the extra mile. Left me feeling like she’s looked after me really well.
I would be happy to return and buy another car off Tallulah. Thank you for your hard work and service.
16 May 2026
Unprompted review
Reply from Vertu Motors - Honda Nottingham
Hi Michael
Thank you so much for taking the time to share such a detailed and thoughtful review. We're delighted to hear that your visit to Vertu Honda Nottingham was such a positive experience from start to finish.
It’s wonderful to know that Tallulah looked after you so well — answering all your questions, arranging a test drive, and making sure everything was explained clearly without any pressure. Creating a relaxed, no‑pressure environment is so important, so we’re pleased that really stood out to you.
We’re especially glad you enjoyed the surprise unveiling — even for a second‑hand car, those special touches can make the experience memorable, and it’s fantastic to hear that Tallulah went the extra mile to make you feel valued and well looked after.
Your kind words and willingness to return in the future mean a great deal to the whole team. We’ll be sure to pass your feedback on to Tallulah — she’ll be thrilled to hear it.
Thank you again for choosing us.
Kind regards
Dawn
Friendly but flawed experience
Car had fault prior to purchase, 3 attempts to fix but they were unable to do so.
It's now been well over a month since it was returned and my rejection was accepted and still awaiting a refund.
Staff are genuinely nice and well intentioned but predelivery inspection quality and aftersales needs improvement.
I would like to think my experience was the rare exception and not the norm.
14 May 2026
Unprompted review
Reply from Vertu Motors - Honda Nottingham
Good morning. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with your information we can certainly have this looked into further for you. Please quote ref TP2TJ1405 Kind regards, Dean
Honda CRV Purcjhase Experience
Purchased a Honda CRV from Honda, Nottingham recently and had a great experience from start to finish. Barney was friendly without being over the top “Salesman”, professional, and never made me feel pressured. They answered all my questions honestly and helped me find a vehicle that fit both my needs and budget. Drove away feeling confident and happy with my purchase. I would definitely recommend this dealership to anyone looking for a stress-free car buying experience.
30 April 2026
Unprompted review
Reply from Vertu Motors - Honda Nottingham
Good afternoon Steve,
Thank you for your review. It’s great to hear you had such a positive experience from start to finish and that Barney’s friendly, professional, and pressure‑free approach helped you feel confident in your decision. We’re delighted you drove away happy with a car that suited both your needs and budget, and we really appreciate your recommendation.
Kind regards,
Dean
Thanks to Vertu Honda in Nottingham.
Thanks to Vertu Honda in Nottingham.
I’ve bought cars from this dealership in the past and there’s a good reason to keep going back. The car, obviously, but the service from the staff is excellent and they make the process easy and trouble free.
22 April 2026
Unprompted review
Reply from Vertu Motors - Honda Nottingham
Hi Mark
Thank you for your lovely feedback. We're really pleased to hear that you continue to return to us — that truly means a lot. While choosing the right car is important, we're delighted to know that the excellent service from our staff and the easy, trouble‑free process are what keep you coming back. Your ongoing trust and loyalty are greatly appreciated.
Kind regards
Dawn
A great team effort from Nottingham Honda
Although delivery of our car was "lost" in the Honda system for several weeks, the very helpful staff at Nottingham were able to guide us through to completion of our purchase of our new Jazz Crosstar. In particular help by both Talhulah and Anise was invaluable. Well done to both of them.
27 April 2026
Unprompted review
Reply from Vertu Motors - Honda Nottingham
Hi there,
Thank you for your feedback. We're sorry to hear that the delivery of your car was delayed due to an issue within the Honda system, and we understand how frustrating that must have been. We're very pleased, however, to hear that the team at Nottingham were able to guide you through to a successful completion of your purchase.
A special thank you for recognising Talhulah and Anise — we’re delighted to hear their support was invaluable and that they helped get everything resolved. We’ll be sure to pass on your kind words to them both.
We hope you enjoy every mile in your new Honda Jazz Crosstar, and thank you again for your patience and understanding.
Kind regards
Dawn
Customer satisfaction
My experience from enquiring about a Honda vehicle to having access of same, the sales team was exceptionally helpful and supportive Damien listen to all my queries and give good professional advice.
During the process of securing the car which was very stressful at times the sales team especially Tullulah was very supportive throughout the process which enabled me to obtain my said vehicle. Contact continued following delivery to ensure my satisfaction.
Personally I would recommend Vertu Hunda Nottingham to anyone thinking of having a Hunda car.
25 April 2026
Unprompted review
Reply from Vertu Motors - Honda Nottingham
Good morning Cynthia,
Thank you for taking the time to share your experience. I’m really pleased to hear that the team supported you so well from your initial enquiry through to taking delivery of your car. It’s great to know Damien listened carefully to your needs and offered clear, professional advice, and that Tallulah provided such strong support during what can understandably be a stressful process. I’m also glad the follow-up contact helped ensure everything was just right. We really appreciate your recommendation.
Kind regards,
Dean
the sales man barney is a very helpful…
the sales man barney is a very helpful young man
27 April 2026
Unprompted review
Reply from Vertu Motors - Honda Nottingham
Good afternoon John,
Thank you for your feedback. I’m really pleased to hear that Barney was helpful and made a positive impression during your visit. We appreciate you taking the time to share your experience.
Kind regards,
Dean
Great product
Great product, great price.
Polite, helpful, well informed staff.
Thorough processing.
Would use again.
23 April 2026
Unprompted review
Reply from Vertu Motors - Honda Nottingham
Dear Russell,
Thank you for taking the time to share your feedback. We’re delighted to hear that you were pleased with the product and pricing, and that you found the team polite, helpful and well informed throughout the process.
It’s great to know that the purchase and processing were thorough and handled smoothly, and we really appreciate you saying that you would happily use us again. Your comments will be shared with the team at Honda Nottingham.
Kind regards,
Liza
I am very happy with our new car
I am very happy with our new car. I think Barney was great help supporting us through the process. His customer service was excellent, good manners, availability and knowledge make a huge difference. He was always available for questions. Great help
17 April 2026
Unprompted review
Reply from Vertu Motors - Honda Nottingham
Dear Blanca,
Thank you for taking the time to share your feedback. We’re delighted to hear how happy you are with your new car and that Barney was such a great support throughout the process.
Your kind comments about his customer service, manners, availability and knowledge are very much appreciated. It’s especially pleasing to hear that he was always on hand to answer your questions and make the experience a positive one.
Thank you again for choosing Honda Nottingham, and we wish you many enjoyable miles in your new car.
Kind regards,
Liza
No hard sell just honest helpful advice.
No hard sell just honest helpful advice. Car was a great price and the process was explained to us very well.
11 April 2026
Unprompted review
Reply from Vertu Motors - Honda Nottingham
Hi Andrea
Thank you for your lovely feedback. We're really pleased to hear that you appreciated the honest, helpful advice and that there was no pressure throughout the process. It’s great to know the car was competitively priced and that everything was explained clearly to you.
Your comments are truly appreciated.
Kind regards
Dawn
Good experience at this dealership.
Good experience at this dealership.
Pleased with the outcome as I ended up with a fabulous nearly new Civic.
Sales Were professional and helpful , not too pushy!
Would recommend them to anyone.
3 April 2026
Unprompted review
Reply from Vertu Motors - Honda Nottingham
Thank you for sharing your feedback with us. We’re delighted to hear that you had a good experience at the dealership and that you’re pleased with your nearly new Civic — it’s a fantastic choice!
It’s great to know our sales team were professional, helpful and approachable throughout your visit. We always aim to provide support without being pushy, so your comments are truly appreciated.
Thank you as well for recommending us — it means a lot to the whole team.
Kind regards,
Keith
Vertu were great to deal with from…
Vertu were great to deal with from start to finish. Always really helpful and responsive.
23 March 2026
Unprompted review
Reply from Vertu Motors - Honda Nottingham
Thank you for taking the time to share your feedback. We’re delighted to hear that your experience with Vertu was so positive from start to finish. It’s great to know that the team were always helpful and responsive throughout your journey — providing a smooth and supportive experience is exactly what we aim for.
We truly appreciate your kind words and your custom.
Kind regards,
Keith
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