All the staff that we interacted with were pleasant and professional. Pete did the bulk of the work and was knowledgeable and friendly, and not at all pushy. The vehicle was transported from another... See more
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Andy was professional, friendly, and incredibly helpful throughout the whole process. He made buying my 2020 Hyundai Kona smooth, stress-free, and actually enjoyable. He took the time to answer all my... See more
Company replied
From starting enquiries about a car on their web advert with auto trader we felt confident as their salesman Peter was informative and helpful. Not only did auto trader highly rate this company there... See more
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We had a very good experience here buying our new car. The process was smooth and the salesperson, Sharon, was helpful, personable and not at all pushy. She made her recommendations, but did not pre... See more
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Company details
About Vertu Motors - Hyundai Exeter
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Trusham Road 15, Marsh Barton, EX2 8QQ, Exeter, Devon, United Kingdom
- 0344 659 0588
4.7
Excellent
88 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Vertu Hyundai Exeter
All the staff that we interacted with were pleasant and professional. Pete did the bulk of the work and was knowledgeable and friendly, and not at all pushy.
The vehicle was transported from another branch at no cost to us and was prepared to our satisfaction. Would happily recommend them if in the market for a new or used Hyundai.
27 May 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Good morning Graham,
Thank you for your thoughtful feedback. It’s great to hear Pete provided knowledgeable, friendly support without any pressure, and that the whole team made a positive impression. We're also pleased the vehicle transfer and preparation met your expectations.
We really appreciate your recommendation.
Kind regards,
Dean
Andy was professional
Andy was professional, friendly, and incredibly helpful throughout the whole process. He made buying my 2020 Hyundai Kona smooth, stress-free, and actually enjoyable. He took the time to answer all my questions, explained everything clearly, and never made me feel pressured at any point. His knowledge, honesty, and genuine customer care really stood out. I’m absolutely delighted with my Kona and couldn’t be happier with the service I received. If you’re looking for someone trustworthy and easy to work with, I highly recommend asking for Andy!
28 May 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Good morning Tracey,
Thank you for your fantastic review! It’s great to hear how Andy made the whole experience of buying your Hyundai Kona so smooth and enjoyable. Providing clear advice without any pressure is exactly the level of service we aim for, and I’m really pleased Andy delivered that for you.
Congratulations on your new Kona – I’m glad you’re loving it!
Kind regards,
Dean
New kona hybrid
Peter fisher couldn’t have been more helpful from a chat when our was being serviced , arranging a test drive and answering numerous questions , nothing was too much trouble , once we placed the order he kept us up to date with everything, handover of our new car was on time and he went through all the various controls , again nothing was too much trouble .
We also have to mention Matthew , again nothing was too much trouble , this guys are a credit to your company.
22 May 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Thank you for your wonderful feedback! We’re delighted to hear that Peter provided such a helpful and attentive experience, from your initial conversation through to arranging the test drive and keeping you fully updated after placing your order. It’s great to know the handover was smooth and informative, with everything clearly explained.
We’re also pleased to hear that Matthew made such a positive impression — it’s fantastic to know that both of them went above and beyond, with nothing ever being too much trouble. They really are a credit to the team, and we’ll be sure to share your kind words with them.
We truly appreciate you taking the time to share your experience — enjoy your new car!
Kind regards,
Keith
From starting enquiries about a car on…
From starting enquiries about a car on their web advert with auto trader we felt confident as their salesman Peter was informative and helpful. Not only did auto trader highly rate this company there is no doubt that they earned their plaudits and certainly demonstrated their track record to us by their actions and help. We drove away on the day in the car of my wife’s dreams. That was a winner to both parties, believe me!
27 May 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Hi Christopher,
Thank you for your fantastic review! We’re delighted to hear you had such a positive experience with us at Hyundai Exeter.
It’s great to know Peter was so informative and helpful from your very first enquiry, giving you the confidence to move forward. We’re especially pleased to hear we lived up to our reputation and that your experience reflected the high standards highlighted online.
Driving away in your wife’s dream car sounds like a perfect result — a real win all round!
Thank you again for your kind words and for choosing Vertu.
Kind regards,
Kerry
Excellent
Excellent, informed service giving us the confidence to buy our first hybrid car. Peter listened and helped match our needs either the best option for us
26 May 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Good afternoon Alan,
Thank you for your review. It’s great to hear that the team provided such informed support, giving you the confidence to choose your first hybrid. Peter will be pleased to know he listened carefully and helped find the best option for your needs.
Kind regards,
Dean
Great service
21 May 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Hi Terry
Thank you for your feedback. We're really pleased to hear you received great service — your comments are truly appreciated.
A car purchasing experience.
From the start the sales executive made us feel welcome and put at ease. I am not a huge fan of the car buying experience but as usual at Vertu the team were professional, courteous and there was no pressure applied to purchase a car. Peter Fisher the sales executive was very patient in explaining the features of the car and all the boring paperwork associated with a car purchase. I was particularly impressed when picking up the new car another salesman (Paul) came over to say that there was a service package coming on stream in a few days and I could take advantage of this saving me over £400.00 on service costs.
20 May 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Hi Trevor
Thank you so much for taking the time to share such detailed feedback — we’re delighted to hear you had such a positive experience with us.
We completely understand that buying a car isn’t always something everyone enjoys, so it’s great to know that the team made you feel welcome and at ease from the very start. Providing a professional, courteous, and no‑pressure environment is exactly what we aim for, and your comments reflect that perfectly.
A special thank you for recognising Peter Fisher, we’re really pleased to hear he was so patient in explaining both the vehicle features and the paperwork, making everything clear and manageable for you.
t’s also fantastic to hear about Paul's support at collection. Going the extra mile to ensure you could take advantage of a service package and save over £400 is a great example of the team genuinely looking out for our customers even after the sale has been agreed.
Your kind words mean a great deal to everyone involved, and we truly appreciate you taking the time to share your experience.
Kind regards
Dawn
The hyundai team in exeter are amazing…
The hyundai team in exeter are amazing and they go above and beyond. Keep you updated through the whole process. Paul Phillips is an amazing team member and we always go to him he is so friendly and approachable
15 May 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Hi Carly,
Thank you for your fantastic 5-star review! We’re delighted to hear that you’ve had such a great experience with the team at Hyundai Exeter.
It’s wonderful to know that the team consistently go above and beyond to support you, and that you’ve been kept well updated throughout the process. We’re especially pleased to hear your kind words about Paul—his friendly and approachable manner will mean a lot to him.
Thank you for your continued support and for taking the time to share your experience.
Kind regards,
Kerry
Great customer service at Hyundai Exeter
I bought a nearly new Inster 02 from Vertu Hyundai Exeter this week. From start to finish the process was seamless. Paul arranged for me to test drive the vehicle. It was the first time I had bought an EV and he was very helpful in explaining everything I needed to know about EV vehicles. He was very friendly, no pressure sales and I felt completely confident in buying from this dealership. I would definitely recommend Hyundai Exeter and the car is fabulous!
12 May 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Thank you for taking the time to share your experience with Vertu Hyundai Exeter. We are delighted to hear that your journey from start to finish was seamless and that Paul provided such helpful and friendly support throughout.
It’s great to know that he made your first EV purchase a comfortable and informative experience, taking the time to explain everything you needed without any pressure. Your recommendation means a great deal to us, and we’re thrilled to hear you’re enjoying your fantastic new car.
We look forward to welcoming you again in the future.
Kind regards,
Keith
Great customer service.
1 May 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Hi there,
Thank you very much for taking the time to leave this lovely 5‑star review. We’re delighted to hear that you received great customer service at Vertu Hyundai Exeter.
Your feedback is truly appreciated and will be shared with the team. If there’s ever anything we can help with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza.
Great help from Andy and mathew who…
Great help from Andy and mathew who were very helpful and informative when purchasing my car
30 April 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Hi Martin
Thank you for your lovely feedback. We're really pleased to hear that Andy and Mathew were so helpful and informative during your car purchase. It’s great to know they supported you well and made the process clear and straightforward.
Your comments are truly appreciated.
Kind regards
Dawn
Great no pressure experience
From the moment I contacted the Garage I was booked for a test drive at the time I wanted, no hard sales techniques telling me what I should buy.
Swift service from test drive to purchase and checked in after sale to confirm all remained good with the car.
18 April 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Good afternoon Lesley,
Thank you for sharing your experience. I’m really pleased to hear that everything ran smoothly from booking your test drive at a time that suited you, through to a straightforward purchase with no pressure. It’s also great to know the after‑sales check‑in helped give you reassurance once you were back on the road.
Thank you for choosing Hyundai Exeter and for taking the time to leave such positive feedback.
Kind regards,
Dean
New Car
Excellent expieriance, very well looked after. Paul was very good to deal with and explained everything easily.
25 April 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Hi Bryn
Thank you for your lovely feedback. We're delighted to hear that you had an excellent experience and felt very well looked after from start to finish. It’s great to know that Paul was so professional, friendly, and able to explain everything clearly and easily.
Your comments are truly appreciated.
Kind regards
Dawn
Excellent service
Everything explained, friendly staff, excellent service. Fourth car in a row I have purchased from the Hyundai Exeter dealership, which probably says it all! My wife is on her third in a row. Highly recommend them.
29 April 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Good afternoon Patrick,
Thank you for your review. It’s great to hear that everything was clearly explained and that you received such friendly, excellent service. Returning for a fourth car — and your wife for her third — really does say it all. We truly appreciate your continued loyalty and your recommendation.
Kind regards,
Dean
Honestly 5 stars isn’t enough the guys…
Honestly 5 stars isn’t enough the guys at vertu were fantastic from start to finish if your thinking of getting a new car go here, I live in Hertfordshire and traveled 3 hours to get the car and will be doing it again without question
25 April 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Thank you so much for your incredible feedback. We’re thrilled to hear that you had such a fantastic experience from start to finish. It means a lot that you chose to travel all the way from Hertfordshire, and even more that you’d happily make the journey again.
Your recommendation is truly appreciated, and we’re delighted the team made everything feel worthwhile.
Many thanks,
Chloe
Great experience
Great experience. No pressure environment. Will always choose to get my cars from Hyundai Exeter.
25 April 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Thank you for your feedback. We’re delighted to hear that you had a great experience in a relaxed, no‑pressure environment, and we truly appreciate your continued loyalty to Hyundai Exeter. Your recommendation means a great deal to the team.
Kind regards,
Matthew
Absolutely fantastic
Absolutely fantastic. The service I received was the best on offer from all the garage I visited in the area. Great customer service, refreshments offered, and a great range of new and used cars to explore! Highly recommend a visit to these guys!
24 April 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Thank you for your fantastic feedback. We’re delighted to hear that you received the best service compared to other garages in the area and that our customer service made such a positive impression. It’s great to know you enjoyed the welcoming environment, refreshments, and the wide range of new and used vehicles available. Your recommendation is very much appreciated.
Kind regards,
Matthew
Excellent customer service
From the initial phone call until part exchanging for a virtually new car, the whole experience at vertu Hyundai Exeter was a great experience. Car salesman Daniel Butler was a pleasure to do business with and they even phoned a few days after purchasing to make sure we were pleased with our purchase. The price was great, the experience was 1st class, would definitely recommend them as a car retailer.
9 April 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Thank you very much for taking the time to share your experience. We’re delighted to hear that everything from the initial phone call through to the part exchange and purchase went so smoothly. Daniel will be especially pleased to know you enjoyed dealing with him, and we’re glad our follow-up call made a positive impression. Your recommendation means a great deal to the team at Vertu Hyundai Exeter, and we truly appreciate your kind feedback.
Kind regards,
Matthew
Peter Fisher - Friendly helpful service
Peter Fisher was very friendly, helpful and patient with my numerous questions or queries.
Not pushy, just friendly, very easy to speak to and made the process as pleasant as it could be.
11 April 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Hi there,
Thank you for the lovely review. It’s great to hear how well Peter looked after you.
His friendly, helpful, and patient approach really comes through in your comments — especially taking the time to answer all your questions without ever being pushy. Making the process as pleasant and easy as possible is exactly what we aim for, and he’ll be delighted with your feedback.
Kind regards,
Kerry
Excellent sales experience
Friendly, helpful and very knowledgeable sales team. Relaxed atmosphere with no pressure. Excellent after sales support.
8 April 2026
Unprompted review
Reply from Vertu Motors - Hyundai Exeter
Thank you for your wonderful feedback. We’re really pleased to hear that you found our sales team friendly, helpful, and knowledgeable, and that the relaxed, no‑pressure atmosphere made your experience an enjoyable one. It’s also great to know that our aftersales support met your expectations. Your kind comments are very much appreciated, and we hope to welcome you back again in the future.
Kind regards,
Keith
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