Great service as soon as I arrived at the garage. Dillion helped straight away very polite and helpful gave me time to look at other cars at other garages and when we returned he had the car ready f... See more
Company replied
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Great service as soon as I arrived at the garage. Dillion helped straight away very polite and helpful gave me time to look at other cars at other garages and when we returned he had the car ready f... See more
Company replied
Had a good experience with a few hiccups on the way. Have having a paper licence driving licence made things more difficult but in the end Josh and Rob helped us back into the brand we love.Josh even... See more
Company replied
No pressure tactics, young new salesman JOSH was very polite, courteous, friendly and knowledgeable,as were the other members of the team I'm sure that JOSH WILL TURN OUT TO BE AN EXCELLENT ASSET TO... See more
Company replied
Our experience with vertu at Nottingham was second to none ,Dan & Chris made the exchange of our vechicle quite simple , reassuring, and completely satisfying, all the staff on site were very friend... See more
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20 Nuthall Road, NG8 5AT, Nottingham, Nottinghamshire, United Kingdom
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Great service as soon as I arrived at the garage.
Dillion helped straight away very polite and helpful gave me time to look at other cars at other garages and when we returned he had the car ready for a test drive. great service throughout and talked through everything. when I arrived to collect the car I had a very warm welcome from Dillion and staff and the car was already for me to drive off in.

Reply from Vertu Motors - Hyundai Nottingham
The whole experience from start to finish was excellent.I knew the car I wanted, didn’t need a test drive and that was excepted and there was no ‘hard sale’ which I very much appreciated.
The pre sale customer service was professional and friendly and any questions asked were answered by, I might add a few ( rather than just one ) thoughtful staff. As is normal, negotiations were made and again they were carried out in a friendly and professional manner without me feeling pressured in to ‘signing’ for a deal I didn’t want… I like that!
Collection of the car was delayed by a day due to a slight scratch on the bonnet which, I am pleased to say was spotted by Kevan ( my car salesman/ executive) and dealt with before I picked up the car, even sending me a photo of said mark to allay any concerns I may have had.
On ‘pick up ‘ day he was thorough in ‘correcting’ minor details found by me ( I am very particular! ) and was extremely patient!!
With a car with so much new & modern technology Kevan made sure I was more than happy with his explanations as to how they functioned before driving away and ensured I would feel comfortable getting back to him or visiting the dealership should I require further help… and yes, I have done that already!!
His colleagues, Jason, Michael and Josh were also extremely helpful.
Overall I couldn’t be more positive about the experience!
Now, the car, Sante Fe Ultimate… I have only been in it once after driving home from the dealership! It’s more than I expected ( so far!! ) Having had a ‘top of the range’ Mercedes coupe, then a ‘top of the range’ Lexus F sport 300, this car with it’s fabulous interior of Pecan brown leather, complimenting perfectly the exterior black, its beautifully smooth drive and so much ‘tech’ is a revelation! My neighbours are queuing up for a test drive!
I think I have said it all!
Thank you Kevan and your colleagues…good luck for the future.

Reply from Vertu Motors - Hyundai Nottingham
Wesley was great. Knowledgeable and eager to help. Customer service was fab 🤩

Reply from Vertu Motors - Hyundai Nottingham

Reply from Vertu Motors - Hyundai Nottingham
Not only was I happy with the purchase price, the staff very friendly. Communication is good throughout the sale. Really helpful setting up apple play etc.
Wesley was the salesman I dealt with and he was really helpful. I felt like I could ask any question.

Reply from Vertu Motors - Hyundai Nottingham
No pressure tactics, young new salesman JOSH was very polite, courteous, friendly and knowledgeable,as were the other members of the team
I'm sure that JOSH WILL TURN OUT TO BE AN EXCELLENT ASSET TO THE TEAM AND COMPANY.

Reply from Vertu Motors - Hyundai Nottingham
Jay very polite helpful and went the extra mile in showing me how everything works and tuck me out in my new car to gain the experience on how the car works he put me at ease

Reply from Vertu Motors - Hyundai Nottingham
I was dealt with by Brett….what a guy! Understood my needs, and went above and beyond to make me feel comfortable. Brilliant experience! Can not fault him whatsoever! Excellence beyond excellence from an amazing man! Thank you

Reply from Vertu Motors - Hyundai Nottingham
Amazing service couldn’t help enough amazing staff

Reply from Vertu Motors - Hyundai Nottingham
Very professional probably the best dealership garage we have dealt with. The attention to detail with their customer care is outstanding. Thank you to Josh Noble and Jason Booth for making our car purchase experience so easy, nothing was too much trouble.

Reply from Vertu Motors - Hyundai Nottingham
Had a good experience with a few hiccups on the way. Have having a paper licence driving licence made things more difficult but in the end Josh and Rob helped us back into the brand we love.Josh even drove a car to our home to make sure it fitted in the garage, above & beyond.

Reply from Vertu Motors - Hyundai Nottingham
Jay @Vertuhyundai made the experience of us having a new car so easy and straightforward. Great customer service.

Reply from Vertu Motors - Hyundai Nottingham
Very professional and attentive. Dillon went the extra mile to make sure we were completely happy with the car. Thank you Dillon.

Reply from Vertu Motors - Hyundai Nottingham
I've used this dealership before and always had a great service from them. Everyone is helpful.

Reply from Vertu Motors - Hyundai Nottingham
Josh was extremely knowledgeable and helpful. Got a very good deal with my trade in and everything went very smoothly.

Reply from Vertu Motors - Hyundai Nottingham
We felt welcome and were treated with respect and courtesy from our first visit to the moment that we handed over the previous and collected the new car. All of our questions were answered professionally and with great kindness. This is the second Motability car that we purchased through Vertu Motors Hyundai Nottingham, and we felt as well advised as we did the first time.

Reply from Vertu Motors - Hyundai Nottingham
Great service by team members, Elisha , Jason and Martin .
Excellent customer service all round and communication was excellent.
10/10 everyday.
Thanks Team

Reply from Vertu Motors - Hyundai Nottingham
Jay Griffiths is a top man all the help and support he gives you is outstanding when it came for me to order my motability car.

Reply from Vertu Motors - Hyundai Nottingham
Avoid
4 hours for a pre-booked minor service
Warranty claim for a genuine defect took 6 months to process- fobbed off through entire process
Ruined my faith in purchasing another new car
All 4 midlands Hyundai dealers to date have been poor and Hyundai Customer service UK is non existent
Warranty isn't worth the paper it's written on-

Reply from Vertu Motors - Hyundai Nottingham
Jay Griffiths was very professional in his approach. Spent time explaining all the details in friendly manner. Overall a great experience. Thank you very much for being so helpful.

Reply from Vertu Motors - Hyundai Nottingham
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