Overall great experience at Peterlee showroom. Customer service second to none, Harry looked after us from start to finish. Have bought a about 4 cars from this branch and always been satisfied.5 🌟 l... See more
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Location
Switch location3 Mill Hill, North West Industrial Estate, SR8 2HR Peterlee, County Durham, GB
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Angela who dealt with us was really helpful and made everything clear from start to finish even went out of her way to help us set everything up. Was a quick process and we are really happy with our n... See more
Company replied
If you already made your mind up or know what you are after Vertu in Peterlee is a great place to get your new car. We spoke to Harry and he was excellent answering all my wifes questions and giving u... See more
Company replied
the sales person Ed Golightly made the whole process easy and a pleasure. This will be my sixth purchase and always via Ed because of his personal approach. The whole team within Vertu motors were a... See more
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Company details
About Vertu Motors - Hyundai Peterlee
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
3 Mill Hill, North West Industrial Estate, SR8 2HR, Peterlee, County Durham, United Kingdom
- 0344 659 0599
4.8
Excellent
100 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The order of my car was straight…
The order of my car was straight forward and done quickly on collection day it all went smoothly with no hassle whatsoever and also done in a fantastic manner all staff were friendly
25 June 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
Overall great experience at Peterlee…
Overall great experience at Peterlee showroom. Customer service second to none, Harry looked after us from start to finish. Have bought a about 4 cars from this branch and always been satisfied.5 🌟 lovely people nothing was a problem 🙂 thanks Harry for all your help.
26 June 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Hi Mrs Mason,
Thank you for your wonderful feedback.
We’re delighted to hear you had another great experience at Hyundai Peterlee, and that Harry looked after you so well from start to finish. It’s fantastic to know you’ve returned multiple times and continue to be satisfied with the service.
We really appreciate your loyalty and kind comments.
Kind regards,
Danielle
Angela who dealt with us was really…
Angela who dealt with us was really helpful and made everything clear from start to finish even went out of her way to help us set everything up. Was a quick process and we are really happy with our new car will be recommending to friends and family
24 June 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Hi Rachael,
Thank you for taking the time to leave such a fantastic 5-star review. We’re delighted to hear that Angela provided such helpful support and made everything clear for you from start to finish. It’s great to know she went the extra mile to help you get everything set up and that the whole process was quick and straightforward.
We’re so pleased that you’re happy with your new car, and your recommendation means a great deal to us. We’ll be sure to pass your kind words on to Angela.
Kind regards,
Liza
Very professional and friendly staff.
Made to feel welcome from moment we entered building. Angela who arranged everything for us with the order of our new car certainly knew her stuff and kept us updated with the progress of our order along the way. Very happy!!!
8 June 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Hi there,
Thank you for taking the time to leave us a fantastic 5‑star review. We’re delighted to hear that you were made to feel welcome from the moment you arrived at Vertu Hyundai Peterlee.
It’s wonderful to know that Angela provided knowledgeable support and kept you updated throughout the ordering process — that level of communication and care is exactly what we aim to deliver. We’re so pleased that you’re very happy with your experience.
Your kind feedback means a great deal to the team, and we’ll be sure to pass on your comments to Angela. If you ever need anything in the future, we’re always here to help.
Kind regards,
Liza.
the sales person Ed Golightly made the…
the sales person Ed Golightly made the whole process easy and a pleasure.
This will be my sixth purchase and always via Ed because of his personal approach.
The whole team within Vertu motors were as always brilliant with me
17 June 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Good afternoon David,
Thank you for your fantastic feedback, it’s great to hear Ed made the process easy and enjoyable once again. We really appreciate your continued loyalty.
Kind regards,
Dean
Pleasant buying experience
Friendly professional staff with no pressure at all for the sale. Made to feel welcome from start to finish.
19 June 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
Straightforward and hassle free service
If you already made your mind up or know what you are after Vertu in Peterlee is a great place to get your new car. We spoke to Harry and he was excellent answering all my wifes questions and giving us helpful advice on the car we were looking at. He was very patient and all paperwork went through at reasonable speed and we were able to drive away the following day.
19 June 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Hi there,
Thank you for your fantastic 5-star review!
We’re delighted to hear you had such a positive experience with the team at Vertu Hyundai Peterlee, and that Harry was so helpful and patient throughout. It’s great to know everything ran smoothly and you were able to drive away so quickly!
We really appreciate your feedback and hope you enjoy your new car.
Kind regards,
Kerry
Hayley and Tony very helpful in helping…
Hayley and Tony very helpful in helping me find the perfect car after my last car broke down and was too expensive to fix. 10/10 customer service, very kind and polite. Will definitely be a returning customer
18 June 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Hi Marshall,
Thank you for your fantastic 5-star review!
We’re delighted to hear Hayley and Tony were so helpful in finding you the perfect car during what must have been a stressful time. It’s great to know their kindness and support made a real difference.
We really appreciate your feedback and look forward to welcoming you back again in the future.
Kind regards,
Kerry
No pressure selling
No pressure selling. Harry who sold us the car very professional, knowledgeable explained everything in detail excellent at his job a credit to the garage
15 June 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Good afternoon,
Thank you for your kind feedback, it’s great to hear Harry provided such a professional, knowledgeable and pressure-free experience.
Kind regards,
Dean
Absolutely great service from all staff…
Absolutely great service from all staff at Peterlee Hyundai 5*****
11 June 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Good afternoon Anthony,
Thank you for your review. It’s great to hear you received absolutely great service from the whole team at Peterlee Hyundai — your 5‑star feedback is really appreciated.
Kind regards,
Dean
Hyundai peterlee
The salesman Harry cairns was excellent from the start to the Finnish of buying the car he outli ed all other possibilities and made me feel comfortable with my final choice
Recommended,,excellent
Peter imrie
8 June 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Thank you for your fantastic feedback, Peter. We’re delighted to hear that Harry provided such excellent support from start to finish, clearly outlining your options and helping you feel comfortable and confident in your final decision.
Your recommendation means a great deal, and I’ll be sure to pass on your kind words to Harry.
Kind regards,
Matthew
Green Hyundai Bayon
My daughter Holly purchased a Hyundai Bayon just over a week ago from this car dealership, the salesman was Mr Tony Allen. When we we’re looking around for something we felt really at ease.Mr Allen came out spoke to us and asked if we wanted a test drive, my daughter took it out for one, and he really made her feel comfortable with the car ie showing her around all the controls with ease, as she’s quite young.nothing was a bother for him.One of Mr Allen’s colleagues came over Mr McGill for a little chat and I found the whole experience very good.
1 June 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Thank you for your wonderful feedback. We’re delighted to hear that Holly had such a positive experience purchasing her Hyundai Bayon and that Tony made her feel comfortable and at ease throughout.
It’s great to know the team provided a relaxed, supportive environment and that everything—from the test drive to explaining the controls—was handled with care and professionalism. I’ll be sure to pass on your kind words to Tony and the team.
Kind regards,
Matthew
Made welcome from first entering the…
Made welcome from first entering the dealership and everything explained well from start to finish.
28 May 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Good morning Graeme,
Thank you for your great feedback. It’s fantastic to hear you felt welcomed from the moment you arrived and that everything was clearly explained throughout your journey with us. We’re glad the team made the experience smooth and straightforward.
Kind regards,
Dean
Fabulous showroom and fabulous staff
Fabulous showroom and fabulous staff , very helpful and friendly, bright at advice and especially Angela solan helped us so much and kept us informed every step of the way , never had a better experience buying a car , well done
4 June 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Thank you for such a fabulous review. It’s wonderful to hear that you had such a positive experience — from the welcoming showroom to the friendly, helpful team. Angela will be especially pleased to know how much you appreciated her support and regular updates throughout the process. It’s fantastic to hear this has been your best car‑buying experience yet.
Many thanks,
Chloe
Amazing service.
Amazing service.
Friendly staff, Tony Allen made buying a car very easy. Will definitely return.
29 May 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Thank you for your lovely feedback. We’re delighted to hear you received amazing service and that Tony made the whole process so easy. We really appreciate your intention to return.
Many thanks,
Chloe
Excellent experience from start to…
Excellent experience from start to finish.
Jordan was very helpful and knowledgeable throughout and listened to what our requirements for our new vehicle where.
I would highly recommend a visit to the showroom if looking for a new vehicle.
5 June 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Hi Adrian,
Thank you for taking the time to leave us such a fantastic 5‑star review. We’re delighted to hear that you had an excellent experience from start to finish at Vertu Hyundai Peterlee.
It’s wonderful to know that Jordan was helpful, knowledgeable, and took the time to really understand your requirements when choosing your new vehicle. Providing that level of attentive and personalised service is exactly what we strive for.
We truly appreciate your recommendation and your kind feedback — it means a great deal to the team. If you ever need anything in the future, we’re always here to help.
Kind regards,
Liza.
Overall a positive experience and outcome.
Lovely reception, happy with sales approach and vehicle purchase. Great teamwork. Love the car. Overall positive experience.
28 May 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
Hyundai Tucson
My wife June and myself were delighted to purchase our new car which was a Hyundai Tucson from Vertu Motors in Peterlee.
I must say Harry Cairns the sales executive was extremely helpful and went above and beyond to make sure all our issues were professionally dealt with.
We would not hesitate to recommend Vertu at Peterlee to anyone for any future purchase. Thank you A Happy Customer
28 May 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Good morning June,
Thank you for your lovely review. It’s great to hear how pleased you both are with your new Hyundai Tucson and that Harry looked after everything so well, going the extra mile to make the experience smooth and professional.
We really appreciate your recommendation and hope you both enjoy your new car.
Kind regards,
Dean
Excellent service from beginning to…
Excellent service from beginning to end! Sam Richardson was great to deal with...and was very helpful! All in all a smooth transaction and I would highly recommend Hyundai Peterlee .
28 May 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Hi Steve,
Thank you for your fantastic review! We’re delighted to hear you received excellent service from beginning to end at Hyundai Peterlee.
It’s great to know Sam Richardson was so helpful and made the whole process smooth and straightforward — we’ll be sure to pass on your kind words to him.
Your recommendation really means a lot to us — thank you again for choosing Vertu!
Kind regards,
Kerry
Hyundai INSTER 2
Great customer service (especially from Sam and Haley), felt supported and kept in the loop throughout the purchase process! Love the new car!
26 May 2026
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Hi Anna,
Thank you for your lovely feedback. I’m really pleased to hear Sam and Haley looked after you so well and kept you informed throughout.
It’s great to know you felt supported and are loving your new INSTER.
Kind regards,
Danielle
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