Vertu Motors - Kia BradfordReviews 

40
TrustScore 4.5 out of 5

4.5

Canal Road, Kia, BD1 4AJ Bradford, West Yorkshire, GB


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Rated 5 out of 5 stars

We had a great experience at Bradford Kia. My husband purchased his Kia Sportage last Monday. He part exchanged his other car. All the team were really attentive and knowledgeable. It was dealt with s... See more

Company replied

Rated 5 out of 5 stars

After being around a few dealers it was really refreshing to have a dealer ship that was honest and trust worthy . Salesman Sheraz was great and was really helpful throughout the whole process . Can't... See more

Company replied

Rated 5 out of 5 stars

Kieran made my car buying experience happy and stress free, compared to other places where they hassle you as soon as you walk in the door. He was very friendly and welcoming, put me at ease straight... See more

Company replied

Rated 5 out of 5 stars

From the moment we stepped into the show room, we were treated with politeness and friendly atmosphere. Showroom is bright and clean, with access to complimentary drinks. Chris has gone above & beyon... See more

Company replied


Company details

  1. Car dealer
  2. Auto parts shop
  3. Vehicle Repair
  4. Motor vehicle dealer
  5. Used car dealer

About Vertu Motors - Kia Bradford

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Canal Road, Kia, BD1 4AJ, Bradford, West Yorkshire, United Kingdom

  • 0344 659 9283

4.5

Excellent

TrustScore 4.5 out of 5

40 reviews

5-star
4-star
3-star
2-star
1-star

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Replied to 95% of negative reviews

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4.5

All reviews

(40)

11,623 reviews in the last 12 months

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Rated 5 out of 5 stars

Two cars purchased in one week…

We had a great experience at Bradford Kia. My husband purchased his Kia Sportage last Monday. He part exchanged his other car. All the team were really attentive and knowledgeable. It was dealt with so efficiently and his new car was even delivered to our home that evening. Loving the Sportage so much we decided to also change my car a Kia Stonic to a Sportage. Finding the perfect used car we part exchanged my car too. I collected mine on Thursday. We are so happy with our new cars and have no hesitation in recommending Vertu Kia in Bradford. We will continue using them for our servicing needs etc

29 June 2026
Unprompted review
Vertu Motors  - Kia Bradford logo

Reply from Vertu Motors - Kia Bradford

Thank you for your fantastic review. We're delighted to hear that both of your experiences at Vertu Kia Bradford were so positive. It's great to know the team provided attentive, knowledgeable service and made the process smooth and efficient for both vehicle changes. We hope you enjoy your new Kia Sportages, and we really appreciate your recommendation and continued loyalty.
Many thanks,
Chloe

Rated 5 out of 5 stars

Trustworthy and helpful service

After being around a few dealers it was really refreshing to have a dealer ship that was honest and trust worthy . Salesman Sheraz was great and was really helpful throughout the whole process . Can't recommend enough .

25 June 2026
Unprompted review
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Reply from Vertu Motors - Kia Bradford

Hi,

Thank you for your fantastic feedback.

We’re delighted to hear you found the team honest and trustworthy, and that Sheraz provided such helpful support throughout the process. Your recommendation really means a lot.

Kind regards,
Danielle

Rated 4 out of 5 stars

Kieran was super helpful

Kieran was super helpful, couldn’t have done more for me:)

24 June 2026
Unprompted review
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Reply from Vertu Motors - Kia Bradford

Good afternoon Lily,

Thank you for your kind feedback, it’s great to hear Kieran was so helpful and went the extra mile for you.

Kind regards,
Dean

Rated 5 out of 5 stars

Above & beyond for an outstanding experience.

From the moment we stepped into the show room, we were treated with politeness and friendly atmosphere. Showroom is bright and clean, with access to complimentary drinks. Chris has gone above & beyond to ensure our experience was outstanding, from obtaining a car within a short time frame, advise on returning an old car, documentation and fantastic communication, to receiving the car and advise on follow up care.
Would highly recommend anyone looking at mobility vehicles to look at Kia Bradford.

12 June 2026
Unprompted review
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Reply from Vertu Motors - Kia Bradford

Hello Helen,
Thank you for your wonderful review! We’re delighted to hear you felt welcomed from the moment you arrived and that everything ran smoothly throughout.
It’s fantastic to know Chris went above and beyond to support you every step of the way – we’ll be sure to pass on your kind words.
We really appreciate your recommendation.
Kind regards,
Kerry

Rated 5 out of 5 stars

Service / staff

Service staff

20 June 2026
Unprompted review
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Reply from Vertu Motors - Kia Bradford

Good afternoon John,

Thank you for your feedback, we appreciate you taking the time to share your experience.

Kind regards,
Dean

Rated 5 out of 5 stars

Really friendly customer service

Really friendly customer service

22 June 2026
Unprompted review
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Reply from Vertu Motors - Kia Bradford

Hi David,
Thank you for taking the time to leave us a fantastic 5‑star review. We’re delighted to hear that you received such friendly customer service at Vertu Kia Bradford.
Your kind feedback means a great deal to the team, and we’re so pleased you had a positive experience with us. If you ever need anything in the future, we’re always here to help.
Kind regards,
Liza.

Rated 5 out of 5 stars

Happy and stress free car buying experience

Kieran made my car buying experience happy and stress free, compared to other places where they hassle you as soon as you walk in the door. He was very friendly and welcoming, put me at ease straight away, patient, informative, knowledgeable and professional. I would not hesitate to recommend him to friends and family.

8 June 2026
Unprompted review
Vertu Motors  - Kia Bradford logo

Reply from Vertu Motors - Kia Bradford

Thank you for such a lovely review. It’s great to hear that Kieran made your car‑buying experience happy, relaxed and completely stress‑free. His friendly, welcoming and professional approach clearly made a real difference, and it’s wonderful to know you felt so comfortable and well supported throughout. Your recommendation means a lot.

Many thanks,
Chloe

Rated 1 out of 5 stars

Avoid this company at all lengths

Avoid this company at all lengths. Sold me a car with a major fault that exploded after less than four months causing me alarm and distress and cost to get it recovered. They have had the car back in there workshop for six weeks now and there money saving solution is to fit a reconditioned engine in it . Every time I call kia Bradford there isn't anyone in the office that day .its now going to cost me legal fees to drag them through courts . Avoid vertu motors or you will be very sorry

10 June 2026
Unprompted review
Vertu Motors  - Kia Bradford logo

Reply from Vertu Motors - Kia Bradford

Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Dean

Rated 5 out of 5 stars

Fast

Fast, Friendly and professional throughout! An absolute pleasure to do business with.

25 April 2026
Unprompted review
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Reply from Vertu Motors - Kia Bradford

Good morning Rick,

Thank you for your kind feedback. It’s great to hear you found the experience fast, friendly and professional from start to finish, and that it was a pleasure doing business with us at Kia Bradford.

We really appreciate you taking the time to share your experience.

Kind regards,
Dean

Rated 5 out of 5 stars

Car sales

Great showroom helpful staff very friendly knowledgeable easy to deal with and went above and beyond to help me get the car I wanted

22 April 2026
Unprompted review
Vertu Motors  - Kia Bradford logo

Reply from Vertu Motors - Kia Bradford

Dear Stephen,
Thank you for taking the time to share your feedback. We’re delighted to hear that you found the showroom welcoming and the team helpful, friendly and knowledgeable.
It’s great to know that the team went above and beyond to help you find the car you wanted and made the whole process easy to deal with. Your kind comments are very much appreciated and will be shared with the team at Kia Bradford.
Thank you again for choosing us.
Kind regards,
Liza

Rated 5 out of 5 stars

Israeel was the person who helped me

Israeel was the person who helped me, he was patient kind and knowledgeable. The whole process of buying my car was stress-free.
Thank you Israeel and Vertu Mtors.
Best wishes
Jennie.

17 April 2026
Unprompted review
Vertu Motors  - Kia Bradford logo

Reply from Vertu Motors - Kia Bradford

Hi Jennie,
Thank you for the lovely review. Wonderful to hear Israeel made the whole process stress‑free with his patience, kindness and knowledge. He’ll be so pleased to know how much you appreciated his support.
Best wishes,
Kerry

Rated 5 out of 5 stars

HELPFUL STAFF

The staff were very helpful in processing the sale & finance agreements. I have used this Dealership with various Staff and have been very professional and will continue to visit here.

10 April 2026
Unprompted review
Vertu Motors  - Kia Bradford logo

Reply from Vertu Motors - Kia Bradford

Hi Ian Thank you for your lovely feedback. We're really pleased to hear that the staff were so helpful throughout the sale and finance process. It’s wonderful to know you’ve had consistently professional experiences with different team members over time, and we truly appreciate your continued loyalty to the dealership.
Kind regards
Dawn

Rated 5 out of 5 stars

The entire transaction was pretty…

The entire transaction was pretty seamless. Communications excellent. Sheeraz is a professional. I bought my car virtually - a custom video and all the guarantees are reassuring. The pick-up was easy and trouble free.

9 April 2026
Unprompted review
Vertu Motors  - Kia Bradford logo

Reply from Vertu Motors - Kia Bradford

Thank you for your excellent review. We’re delighted to hear that the entire transaction was seamless and that communication throughout was excellent. It’s great to know that Sheeraz provided such a professional service and that the virtual buying experience, including the custom video and guarantees, gave you confidence and reassurance. We’re also pleased that collection was easy and trouble‑free. Your feedback is very much appreciated, and I’ll be sure to pass on your kind comments to Sheeraz and the team.
Kind regards,
Keith

Rated 5 out of 5 stars

Good communication and patience whilst…

Good communication and patience whilst I sorted the sale of my car and my many questions

13 March 2026
Unprompted review
Vertu Motors  - Kia Bradford logo

Reply from Vertu Motors - Kia Bradford

Hi there,
Thank you for your lovely 5-star review. We're really pleased to hear that the team at Kia Bradford provided good communication and showed patience while you sorted the sale of your car and asked your questions. We’re always happy to help, and it’s great to know you felt supported throughout.
Thank you again for taking the time to share your experience.
Kind regards,
Liza

Rated 5 out of 5 stars

Had an issue with windscreen spray not…

Had an issue with windscreen spray not operating. Dave was great, he got service guys on the case in minutes and solved the issue (a blocked filter inside one of the hoses). Dave really knows his stuff on the EV6 and was able to answer a few more in depth questions about PCID and Autocharge and interface to mobile. Nothing was too much trouble- top guy!

Steve

25 February 2026
Unprompted review
Vertu Motors  - Kia Bradford logo

Reply from Vertu Motors - Kia Bradford

Hi Stephen,
Thank you for your fantastic 5‑star review! We’re delighted to hear that Dave was able to quickly diagnose and resolve the issue with your windscreen spray. It’s great to know the service team got everything sorted within minutes.
We’re also really pleased that Dave’s knowledge of the EV6 was so helpful, especially when answering your more in‑depth questions about PCID, Autocharge and mobile integration. Your kind words about his support and attitude will mean a lot to him — he certainly is a top guy!
Thank you again for taking the time to share your experience.
Kind regards,
Liza

Rated 5 out of 5 stars

An excellent dealership that treats its…

An excellent dealership that treats its customers courteously and professionally. I recently upgraded my older Picanto to a brand new one, and was very impressed with Adil who dealt with this for me. He explained everything from start to collecting the car, and answered any additional questions I had. Highly recommend this team in Bradford

19 February 2026
Unprompted review
Vertu Motors  - Kia Bradford logo

Reply from Vertu Motors - Kia Bradford

Good afternoon John,
Thank you for taking the time to leave such a great review. I’m really pleased to hear that your experience at Kia Bradford was excellent, and that you were treated courteously and professionally throughout. Upgrading your Picanto to a brand‑new model is an exciting step, and it’s wonderful to know that Adil supported you so well from start to finish.
It’s great to hear that everything was clearly explained and that all your questions were answered — that level of care makes a real difference. Thank you as well for highly recommending the team in Bradford.
Kind regards,
Dean

Rated 5 out of 5 stars

Bought our EV3 in December. No regrets though some glitches.

We brought our KIA EV3 in December 2025.

Obviously the transition from Diesel Manual to fully electric was a huge jump especially for 75 year olds.

However the expected range had become acceptable for our changing needs and the price and PCP package were manageable; we are not used to buying such expensive vehicles but we were already convinced that we wanted to 'go green'.

We were fortunate to be put in the care of Samir Ali who gently and patiently took us all our concerns, and even brought an identical demonstrator to our house to introduce my wife to electric cars.

There are many confusing 'bells and whistles' on an EV, plus different ways of using controls and some new features and the digital display. Samir took us through those which we need to get us basically 'up and running'. He has promised to be available in the future to give us an overview and training on the more advanced features e.g. 'one-pedal driving', once we wish to venture into advanced driving.

First mishap yesterday: the car locked my wife out of the car just after she had parked on the side of the road in Pudsey. The KIA Roadside Rescue and the RAC backup (A bit high-tech and the BOT gave up and took me to a 'real person' dug us out') The real person analysed the problem over the phone and talked me through using the manual key which is vitally attached to the fob. The car was open in a jiffy but it was all a bit scary.
Samir told me afterward that I could have opened the car remotely even several miles away using the KIA app on my mobile phone. Well we may try that one day but it's a bit of a new high-tech world even for gadget-keen me!

But we love the car to bits! Some reviewers say that the software lets down KIAs reputation for excellent cars but the jury is out on that. Samir is saving us for the moment.

And of course the low fuel bills with a home charger are a new world.

18 February 2026
Unprompted review
Vertu Motors  - Kia Bradford logo

Reply from Vertu Motors - Kia Bradford

Good afternoon Neil,
Thank you so much for sharing such a thoughtful and detailed review — it’s wonderful to hear how you and your wife are getting on with your new EV3.
Making the leap from a diesel manual to a fully electric vehicle is a big transition for anyone, and the way you’ve embraced that change is genuinely inspiring. It’s great to hear that the range, price and PCP package suited your needs and helped make the move to electric feel right for you both.
I’m especially pleased that Samir was able to support you so well. Having someone patient, knowledgeable and willing to go the extra mile — literally bringing a demonstrator to your home — can make all the difference when stepping into a new driving world full of tech, digital displays and new features. It sounds like he’s given you a solid start and will continue to be a reassuring point of contact whenever you’re ready to explore more advanced features.
I completely understand how that locking incident must have felt — especially when it’s all still new. It’s good to know the assistance teams were able to help quickly, and Samir’s guidance on the app will hopefully give you extra peace of mind as you get more comfortable with everything. These small bumps can feel daunting at first, but they’re often the moments that help build confidence for the future.
Most importantly, it’s fantastic to hear how much you’re loving the car. The move to lower running costs and home charging really is a game‑changer, and your enthusiasm shines through.
Thank you again for taking the time to share your experience, Neil — it means a lot.
Kind regards,
Dean

Rated 5 out of 5 stars

Fantastic,friendly service

Fantastic,friendly service. Nothing was too much trouble and made sure I was fully happy before driving away with our new ev4. Everything explained and set up for me by Tom at Vertu Kia Bradford.

11 February 2026
Unprompted review
Vertu Motors  - Kia Bradford logo

Reply from Vertu Motors - Kia Bradford

Hi there,
Thank you for your fantastic feedback. We're delighted to hear you received such friendly service and that nothing was too much trouble throughout your experience. It’s great to know that Tom at Vertu Kia Bradford took the time to explain everything clearly, set everything up for you, and made sure you were fully happy before driving away in your new EV4.
Your comments are truly appreciated.
Kind regards
Dawn

Rated 5 out of 5 stars

Very easy process

Very easy process
The salesman..Adil was friendly and welcoming. Put my mind at ease..explained everything and answered any questions I had

7 February 2026
Unprompted review
Vertu Motors  - Kia Bradford logo

Reply from Vertu Motors - Kia Bradford

Thank you for your lovely review. I’m pleased to hear the process was so easy for you and that Adil made you feel welcome and at ease. It’s great to know he explained everything clearly and was able to answer all your questions.
Kind regards
Keith

Rated 5 out of 5 stars

Really nice polite staff and helpful…

Really nice polite staff and helpful the whole experience was easy and relaxed with no pressurised selling of the car or the added extras like other car dealers I have dealt with.

4 February 2026
Unprompted review
Vertu Motors  - Kia Bradford logo

Reply from Vertu Motors - Kia Bradford

Hi Gary
Thank you for your lovely feedback. We're so pleased to hear you found our staff polite, helpful, and that your experience was easy and relaxed. It’s great to know you felt no pressure at any stage, especially compared to other dealers you’ve visited. We really appreciate your comments.
Kind regards
Dawn

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