Vertu Motors - Kia Nottingham Reviews 

I had great experince buying my new Kia Ev2 from Vertu. The salesman ,Livon Nie, could not have been more accomodating and helpfull. Super service
John T Nottingham.

We got our new car yesterday from Vertu in Daybrook. Our sales reps were Keith and Zelda, they were both absolutely fantastic. The car is a Kia Stonic GT Line, 26 plate an upgrade from our 21 plate. The seats are bigger, more leg room, really comfortable. The new dashboard is amazing, easy to use.

Would absolutely recommend getting a car from there, they are thoughtful, helpful and friendly and extremely professional. Thank you so much 😀

Friendly and helpful staff ( Livon and Zelda)

Absolutely fantastic, professional not pushy, explained the process of buying the car, step by step

I would like to thank Christopher Gray New Car Sales Manager and Keenan ( sales executive) for the professional way they dealt with my situation.
I bought a new Kia EV4 from Vertu Kia, when it arrived from Kia there was a fault. Vertu sorted this issue and while this was being resolved they gave me a loan car for 7 weeks because the part had to come from Korea. When the issue was resolved they offered me compensation for the delay in delivery of my new car.
I highly recommend this dealership for their courteous and professional assistance and the way this was dealt with.

What can I say first class... reserving the car easy... waiting for the sales representive to call from Nottingham Kia to arrange appointment. Fantastic communication.

The appointment date was set... the sales rep... Ella... absolutely lovely woman, down to earth, no pushy sales tactics.. you make up your own mind.. no pressure..

Now I part exchanged my car for a kia because of reliability and well known name...

The drive in the car I wanted to buy Kia Ceed... fabulous, smooth... anyhoo...after deciding to part chop my car for a sleek ceed...

Details Ella read put.. mind blowing... you know you get these news readers on the TV, who stumble on their words... well no "Eh's" in sight... quite amazing.

Anyhoo... after arranging a date for my handover date.

Transaction on my end complete over the weekend.

Today.. handover... took longer than expected due to complications regarding paperwork retaining to car being exchanged... after contacting dvla by phone... 30 mins waiting for a human to answer... ( usually first few minutes I put phone down... as just annoys me, as when you get through you either get transferred to India and you can't understand a word they are saying, let alone you don't know if they are stealing your information or underpants... but at last someone that i didnt hang up up the phone and could understand and was actually human!!

I think they got it sorted.. Hilda or gilda, quite stunning to look at... explained the situation and said everything was fine.

Anyway I love to write stuff thats funny in reviews.. everyone's different..

Anyway handover a success... wow... absolutely brilliant communication and professional... ill give an 11 out 10....

THANK YOU SO MUCH KIA NOTTINGHAM TO ALL THE STAFF....ESP ELLA AND HILDA OR GILDA ( SORRY IM A BIT HARD OF HEARING).

Excellent sales staff leading to total customer satisfaction and the purchase of a new car.
Our salesman was Mr Keenan Key who was polite and took into account our requirements and was totally honest with us and explained the sale in detail to the point we felt at ease and had full confidence in him.
We left very happy and satisfied.

Friendly and professional team who were able to meet my needs through good dialogue and treating you like a person and not a sales number.

Love my new Sportage

Great experience. Ella was very helpful from start to finish. I would definitely recommend her to family and friends!

Keith Stokes was our car saless advisor, he was very welcoming ,experienced and made the whole process stress free. Excellent communicstion all round. Would definately recommend Keith and Vertu to anyone looking to change or purchase a new car. Also shout out to Zelda. Business manager for helping me with some technical.issues when completing paperwork.

I had a fantastic experience buying my new car from Vertu Kia Nottingham. A big thank you to KinLok for making the whole process so smooth, quick, and stress-free.

Kinlok was professional, patient, and very attentive throughout the entire purchase. He explained everything clearly, answered all my questions, and made sure everything was well prepared for collection.

Excellent customer service from start to finish. I highly recommend anyone looking to buy a car to speak to Kinlok at Vertu Kia Nottingham. Thank you again!

Absolutely great place great range of vehicles great people very helpful in helping you choose the right car for you they make you feel welcome keep you up to date on everything very nice staff very knowledgable about Motability scheme they make a wonderful coffee

Customer service was excellent very helpful and polite team members store manager came to say goodbye which was a nice touch highly recommend

Kin wok Wong you made it a pleasure with our experience with you it was easy dealing with everything right down to being patient on the phone to the insurance company to make sure my partner could drive it home for thank you for everything you done for us

Absolutely amazing. Super friendly service, very helpful, made you feel welcome not like they just wanted your business. Communication was excellent and couldn't be happier with the end result.

At all times, staff were courteous and personable giving a genuine impression that as customers, we were valued and important to the company. The features of the vehicle were comprehensively explained and at no time did we feel rushed or pressured. A very positive overall experience.

I was looking for a new car and picked out 3 cars that I was interested in at Vertu Kia Nottingham. I had never visited here before. I was very impressed with the salesman who looked after me. Despite being a young man, Lucas had excellent knowledge of the cars I wanted to look at. After taking one for a test drive, I felt very comfortable and safe with him. He wasn't pushy and answered all my questions that I asked him. I bought the car I test drove and when I collected it the next day, the salesman uncovered a vehicle, which turned out to be my new car, with a lovely message thanking me for buying at Kia Nottingham. I had no idea when I entered the building to collect, that this is how they say thank you for buying with us. It was a lovely gesture. I would highly recommend this company to anyone looking for a Kia car or other model they have on sale.

Kin Wong was very helpful, patient and brilliant, offering different options to allow me make the best decision. He was so helpful that my friend who accompanied me has made a decision to get a Kia soon.

Livon nie was absolutely brilliant great quality salesman, nothing was too much trouble, we didn’t like the car that we bought so he was very obliging and changed it for us, he is a asset to this company and in the future I will make sure that I come back to him for another car, thank you livon

Great customer service.
Kin was very professional