Ethan sold the car to me and he was absolutely lovely. No stone was left unturned when it came to information giving, even when he had to repeat it. He never showed any irritation or impatience... See more
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Purchased a car from here last week and was ever so impressed by how friendly and stress-free the process was. Richard helped me with my purchase and was wonderfully helpful and professional thro... See more
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Lovely customer service. Car is amazing. The whole journey of buying car could not have been smoother. Overall five++++ stars Thank you Vertu Mazda!!!!!
Company replied
I’m very happy with the service that I received at the Toyota garage in Sheffield.Jordan was very professional, patient and knowledgeable. I have been well informed about the car I bought. Jordan has... See more
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Company details
About Vertu Motors - Mazda Sheffield
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
405-431 Penistone Road, S6 2FL, Sheffield, South Yorkshire, United Kingdom
- 0330 012 2016
4.6
Excellent
33 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Lovely customer service
Lovely customer service. Car is amazing. The whole journey of buying car could not have been smoother. Overall five++++ stars
Thank you Vertu Mazda!!!!!
31 July 2026
Unprompted review
Reply from Vertu Motors - Mazda Sheffield
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
Great customer service
Great customer service, provided lots of good information about the vehicles they had and the vehicle I wanted to buy. Emanuel was great and did everything he could to make sure I was a satisfied customer
30 June 2026
Unprompted review
Reply from Vertu Motors - Mazda Sheffield
Hi Heather,
Thank you for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear that you received great customer service from the team at Mazda Sheffield.
It’s wonderful to know that Emanuel provided you with plenty of helpful information about the vehicles available and the car you ultimately chose. Ensuring our customers feel informed and confident throughout the buying process is incredibly important to us, so we’re pleased that Emanuel went above and beyond to make sure you were completely satisfied.
We’ll be sure to pass your kind feedback on to Emanuel and the team, who will be delighted to hear your comments.
Thank you again for choosing Vertu Motors, and we hope you enjoy many happy miles in your new car.
Kind regards,
Liza.
Just bought my first Toyota Corolla 1.8
Ethan sold the car to me and he was absolutely lovely. No stone was left unturned when it came to information giving, even when he had to repeat it. He never showed any irritation or impatience with me. He was always friendly and always commuicated effectively and respectfully. I felt very safe buying the car with Ethan. I'm an elderly woman and buying this car was a big decision for me. Etha
n went at my pace and never rushed me. Lovely.
22 July 2026
Unprompted review
Reply from Vertu Motors - Mazda Sheffield
Thank you for your wonderful feedback. We’re delighted to hear that Ethan provided such caring, patient and professional support throughout your purchase.
It’s especially great to know that he took the time to explain everything clearly, never rushed you, and ensured you felt comfortable and confident every step of the way. Buying a car is an important decision, and we’re pleased that Ethan’s friendly and respectful approach made the experience such a positive one.
I’ll be sure to pass on your kind words to Ethan.
Kind regards,
Matthew
I’m very happy with the service that I received. I would definitely recommend
I’m very happy with the service that I received at the Toyota garage in Sheffield.Jordan was very professional, patient and knowledgeable. I have been well informed about the car I bought. Jordan has a clear understanding of Toyota cars and he went out of his way to help me find the right car.
23 July 2026
Unprompted review
Reply from Vertu Motors - Mazda Sheffield
Thank you for your wonderful feedback. We're delighted to hear that Jordan provided professional, patient, and knowledgeable service throughout your car-buying journey. It's great to know that he kept you well informed and helped you find the right Toyota for your needs.
Many thanks,
Chloe
Used car purchase
Purchased a car from here last week and was ever so impressed by how friendly and stress-free the process was.
Richard helped me with my purchase and was wonderfully helpful and professional throughout - I didn’t feel pressured at all and he guided me through the process really clearly and thoughtfully
18 July 2026
Unprompted review
Reply from Vertu Motors - Mazda Sheffield
Thank you for your wonderful review.
We are delighted to hear that Richard made your car-buying experience so friendly and stress-free. It's fantastic to know that he was helpful, professional, and guided you through the process clearly, ensuring you felt comfortable and fully informed every step of the way.
At Vertu Motors, we believe in providing a pressure-free experience where our customers are always in control, so it's great to hear that Richard delivered exactly that.
Thank you for choosing Vertu Motors. We truly appreciate your feedback and hope you enjoy your new car.
Kind regards,
Keith
Helpful colleagues who explained things…
Helpful colleagues who explained things clearly. Great deal on the car I choose
10 July 2026
Unprompted review
Reply from Vertu Motors - Mazda Sheffield
Hi Jenny,
Thank you for your review. We're pleased to hear our colleagues were helpful and explained everything clearly. It's also great to know you found a great deal on your chosen car. We appreciate your feedback and hope you enjoy your new Mazda.
Kind regards,
Danielle
What a fantastic service from James…
What a fantastic service from James Templeton keeping me upto speed with my new Toyota Aygo. Which was delayed due to The War. He has gone over and above for me thankyou for the lovely flowers and Teddy. Thankyou Frank for my courtesy car and Theresa for the coffees. I will and already have recommended everyone too you.
6 July 2026
Unprompted review
Reply from Vertu Motors - Mazda Sheffield
Hi Tracy,
Thank you for your wonderful feedback.
It's fantastic to hear that James kept you updated throughout the journey of your new Toyota Aygo and went above and beyond to support you during the delay. We're also pleased that Frank and Theresa helped make the experience a positive one.
We really appreciate your recommendation and hope you enjoy your new car.
Kind regards,
Danielle
I had an excellent customer service…
I had an excellent customer service experience James Templeton was very helpful, explained everything that he was doing, very polite, professional and knowledgeable.
26 June 2026
Unprompted review
Reply from Vertu Motors - Mazda Sheffield
Hi Jennifer,
Thank you for your excellent feedback.
We’re delighted to hear James Templeton provided such helpful, polite and professional service, and that everything was clearly explained to you throughout.
We really appreciate you taking the time to share your experience.
Kind regards,
Danielle
Reply from Vertu Motors - Mazda Sheffield
Good afternoon,
Thank you for your review. It’s great to hear you had a nice experience — we really appreciate you taking the time to share your feedback.
Kind regards,
Dean
Everyone in branch tried to amend mistakes.
The initial salesman messed up getting my new vehicle prepared in a timely manner.
The salesman who handed over the keys and vehicle did so in a professional manner
12 June 2026
Unprompted review
Reply from Vertu Motors - Mazda Sheffield
Thank you for taking the time to leave us a review. We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref TPSF1606 Kind regards, Dawn
I have just brought my first car
I have just brought my first car and the sale man called James was very helpful and patient with me
3 June 2026
Unprompted review
Reply from Vertu Motors - Mazda Sheffield
Hi Emma,
Thank you so much for taking the time to leave this lovely 5‑star review. We’re delighted to hear that you had such a positive experience buying your first car at Vertu Mazda Sheffield — what an exciting milestone!
It’s wonderful to know that James was so helpful and patient throughout the process, making everything easier and more comfortable for you. He’ll be really pleased to read your kind words.
Thank you again for choosing Vertu Motors, and we wish you many happy miles ahead in your first car.
Kind regards,
Liza.
Friendly, professional & a great product
Friendly, professional sales team. Discussed potential options and provided balanced advice without any pressure to make a purchase. Post sales support spot on. Have stayed with the Mazda brand for over 10 years and the service / product has never disappointed.
29 May 2026
Unprompted review
Reply from Vertu Motors - Mazda Sheffield
Thank you for your fantastic review. We’re delighted to hear that you found our sales team friendly and professional, and that you received balanced advice without any pressure.
It’s great to know that both the purchasing process and post-sale support met your expectations, and your loyalty to the Mazda brand over the past 10 years means a great deal to us. We’re thrilled that both the service and product have continued to deliver for you.
We truly appreciate your continued support and look forward to welcoming you again in the future.
Kind regards,
Keith
Vertu Sheffield
I found the team at Vertu Sheffield, very knowledgeable and extremely friendly. James was especially helpful during our visit, he didn't rush or talk us into buying something we weren't looking for, he just helped us choose the right car for us.
28 April 2026
Unprompted review
Reply from Vertu Motors - Mazda Sheffield
Hi Tricia,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you found the team at Vertu Mazda Sheffield so knowledgeable and friendly.
It’s wonderful to know that James was especially helpful during your visit and that he took the time to understand what you were looking for — without any pressure — to help you choose the right car for you. That’s exactly the experience we aim to provide, and your feedback will mean a great deal to him and the team.
Thank you again for choosing Vertu Motors, and we hope to welcome you back in the future.
Kind regards,
Liza.
Customer service was great from viewing…
Customer service was great from viewing my car to driving it away. The salesman in particular was excellent felt as if I had known him for years. He was so friendly and knowledgable. All the staff were welcoming and friendly.
21 April 2026
Unprompted review
Reply from Vertu Motors - Mazda Sheffield
Dear Pamela,
Thank you for taking the time to share your feedback. We’re delighted to hear that you had such a great experience from viewing your car right through to driving it away.
It’s wonderful to know that the salesperson made you feel so comfortable and provided such friendly, knowledgeable support — feeling at ease and well looked after is exactly what we aim for. We’re also pleased to hear that the wider team made you feel welcome throughout your visit.
Thank you again for choosing Mazda Sheffield, and we hope you enjoy many happy miles in your new car.
Kind regards,
Liza
Fantastic customer service from David
Fantastic customer service from David, he made us feel welcome and the whole process was smooth compared to a bad experience with another dealership. Thanks David.
19 March 2026
Unprompted review
Reply from Vertu Motors - Mazda Sheffield
Hi Joe, thank you for taking the time to leave your fantastic feedback. It is great to hear that David made you feel welcome and that everything went smoothly during your visit. We are really pleased that the experience stood out, especially after the difficulties you had elsewhere. Thank you again for choosing us and we hope to see you again soon. Danielle
Outstanding customer service
Outstanding customer service when buying a used car. Hamza was very professional and informative throughout the whole process and answered any questions I had. I would have no hesitation in recommending Vertu to anyone and I would definitely be a returning customer.
18 March 2026
Unprompted review
Reply from Vertu Motors - Mazda Sheffield
Thank you for your fantastic review. I’m delighted to hear that you received outstanding customer service throughout your used‑car purchase. It’s great to know that Hamza was professional, informative, and able to answer all your questions with confidence. Your recommendation means a great deal, and we’re thrilled to hear you’d happily return in the future.
Many thanks,
Chloe
Jack
Jack the sale consultant was very helpful from start to finish. Very professional never put us under any pressure.
Looked after us and did all the paperwork for us.
Very freindly.
24 February 2026
Unprompted review
Reply from Vertu Motors - Mazda Sheffield
Hi Clifford,
Thank you so much for taking the time to leave us a 5-star review. We're delighted to hear that Jack provided such helpful, professional, and friendly service throughout your experience. It’s wonderful to know you felt well looked after and never under any pressure.
Your feedback means a great deal to the team at Mazda Sheffield, and we’ll be sure to pass your kind words on to Jack.
Kind regards,
Liza
Great garage to buy a car from ..
I recently bought a used ford kuga from this garage a week ago , from the moment I enquired about the vehicle online , the salesman jack Hutchinson was very helpful and attentive to everything I asked, he helped me through the finance and reassured me throught the process of buying the car to the point they actually organised to deliver the car to my house which was a great help , to Jack and all the team thank you for making this experience easy, would definitely recommend people to use them .
27 January 2026
Unprompted review
Reply from Vertu Motors - Mazda Sheffield
Thank you for sharing such positive feedback. It’s great to hear that Jack and the team made the whole process smooth and reassuring, from your first enquiry right through to arranging home delivery. We really appreciate your recommendation and hope you enjoy your Kuga.
Kind regards,
Keith
i recently bought a Mazda cx 30 from…
i recently bought a Mazda cx 30 from Mazda Sheffield jack Hutchinson sorted it out and made the whole transaction very easy as I'm a Neanderthal on computers i needed lots of help and he obliged cheers jack
26 January 2026
Unprompted review
Reply from Vertu Motors - Mazda Sheffield
Good afternoon Ant. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Jack and the team. We hope to see you again soon. Happy motoring, Dean
No fuss or hard selling.
No fuss or hard selling.
A very easy-going experience when trading in. Good prices too.
A big thanks to Jack for an excellent job. He was a pleasure to deal with.
9 January 2026
Unprompted review
Reply from Vertu Motors - Mazda Sheffield
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
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