Ben Was Brilliant Who experience of Purchasing our New(ish) MG6 was great The fully charged Battery got us home too!
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Location
Switch locationParkhouse Road, Kingstown Industrial Estate, CA3 0GW Carlisle, Cumbria, GB
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Visited Vertu MG Carlisle on an initial enquiry and spoke to Ryan. He provided us with the info we wanted - no pushy sales talk. He introduced us at a later visit to Trevor who has dealt with us righ... See more
Company replied
Just bought a new car at Vertu Carlisle and what an absolute pleasure it was! Ben and the team made us feel so at ease and were so professional throughout. Absolute top service in all aspects and I wo... See more
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Very easy to sort out the car you wanted staff excellent. very quick turn around. Customer service was very good and paper work was all sorted for you.
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Company details
About Vertu Motors - MG Carlisle
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Parkhouse Road, Kingstown Industrial Estate, CA3 0GW, Carlisle, Cumbria, United Kingdom
- 0344 659 1167
4.4
Excellent
12 reviews
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ben Was Brilliant
Ben Was Brilliant
Who experience of Purchasing our New(ish) MG6 was great
The fully charged Battery got us home too!
18 April 2026
Unprompted review
Reply from Vertu Motors - MG Carlisle
Hi Brian
Thank you for your lovely feedback. We're delighted to hear that your experience purchasing your new (ish) MG6 was so great — and even better that the fully charged battery got you home safely! 🚗⚡
We really appreciate your kind words and hope you continue to enjoy every mile in your MG6.
Kind regards
Dawn
Great service and nice people to deal…
Great service and nice people to deal with
4 March 2026
Unprompted review
Reply from Vertu Motors - MG Carlisle
Thank you for your lovely feedback. We're really pleased to hear you received great service and found everyone nice and easy to deal with. Your comments are truly appreciated.
Kind regards
Dawn
Friendly informative service
Friendly informative service, Ben went through the car and finance, I’m a well understandable way, and supported me professionally from my first visit to driving away with my new MG3 Hybrid Plus
2 March 2026
Unprompted review
Reply from Vertu Motors - MG Carlisle
Thank you for your great feedback. We're delighted to hear that you received friendly and informative service throughout. It’s wonderful to know that Ben took the time to explain the car and finance in a clear and understandable way, and supported you professionally from your first visit right through to driving away in your new MG3 Hybrid Plus.
Kind regards,
Matthew
Excellent customer experience at Vertu Carlisle…
Just bought a new car at Vertu Carlisle and what an absolute pleasure it was! Ben and the team made us feel so at ease and were so professional throughout. Absolute top service in all aspects and I would highly recommend them. Thanks so much guys for the excellent experience.
7 February 2026
Unprompted review
Reply from Vertu Motors - MG Carlisle
Thank you for the fantastic review. We’re thrilled to hear your experience at Vertu Carlisle was such a pleasure. Ben and the team will be delighted to know their professionalism and support helped make everything feel easy and enjoyable. We truly appreciate your recommendation and your kind words.
Kind regards, Keith
This company is in Carlisle and easy to get to.
Cameron was very helpful and knowledgeable
22 January 2026
Unprompted review
Reply from Vertu Motors - MG Carlisle
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Good motability experience
If there is a problem they do get it sorted
23 January 2026
Unprompted review
Reply from Vertu Motors - MG Carlisle
Thank you for taking the time to leave a review for Vertu MG Carlisle. We are happy to hear you were happy with the level of service you received from our MG Team. We hope to see you again here at MG in the future. Kind regards, Dawn
Everything went smoothly and the…
Everything went smoothly and the salesperson Paul was very helpful
17 December 2025
Unprompted review
Reply from Vertu Motors - MG Carlisle
Thank you for taking the time to leave a review for Vertu MG Carlisle. We are happy to hear you were happy with the level of service you received from our MG Sales Team. We will pass your comments over to our Dealership so that the team receive the recognition that they deserve. We hope to see you again here at MG in the future. Kind regards, Selina
Jordan very knowledgeable
Jordan very knowledgeable, friendly and helpful.
12 December 2025
Unprompted review
Reply from Vertu Motors - MG Carlisle
Thank you so much for your kind words! We are so happy to hear that Jordan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Very easy to sort out the car you…
Very easy to sort out the car you wanted staff excellent. very quick turn around. Customer service was very good and paper work was all sorted for you.
29 November 2025
Unprompted review
Reply from Vertu Motors - MG Carlisle
Good morning Billy. Thank you for taking the time to leave a review for Vertu MG Carlisle. We are happy to hear you were happy with the level of service you received from our MG Sales Team. We hope to see you again here at MG in the future. Kind regards, Dean
very helpful friendly and informative.
Very helpful, friendly, and informative. They weren't pushy and made the whole experience very easy.
10 November 2025
Unprompted review
Reply from Vertu Motors - MG Carlisle
Good afternoon Eddie. Thank you for taking the time to leave a review for Vertu MG Carlisle. We are happy to hear you were happy with the level of service you received from our MG Sales Team. We hope to see you again here at MG in the future. Kind regards, Dean
I have delt with many car dealerships…
I have delt with many car dealerships in my time but not one of them came close to the great experience my wife and I received when we bought our latest car at Vertu. The sales team of Chris & Lee were the nicest most knowledgeable,friendliest helpful people I’ve ever dealt with. Nothing was too much trouble when I needed thing’s explaining. Both these guys are a credit to the company and I wish them both and the company Vertu all the success in the future.
10 October 2025
Unprompted review
Reply from Vertu Motors - MG Carlisle
Thank you for taking the time to leave a review for Vertu MG Carlisle. We are happy to hear you were happy with the level of service you received from our MG Sales Team. We hope to see you again here at MG in the future. Kind regards, Chloe
Vertu MG Carlisle a great garage to deal with.
Visited Vertu MG Carlisle on an initial enquiry and spoke to Ryan. He provided us with the info we wanted - no pushy sales talk. He introduced us at a later visit to Trevor who has dealt with us right thru to a very successful car collection yesterday.
Vertu MG sales Ryan and Trevor, but in particular Trevor were really refreshing to deal with. They made the whole process fun.
10 September 2025
Unprompted review
Reply from Vertu Motors - MG Carlisle
Good morning Mark. Thank you for taking the time to leave a review for Vertu MG Carlisle. We are happy to hear you were happy with the level of service you received from Ryan and Trevor in our MG Sales Team. We hope to see you again here at MG in the future. Kind regards, Kerry
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