From the moment I enquired everyone was friendly and really helpful. Eleanor was great answering any question I had and even went the extra mile of coming in on her day which meant a lot as I prefer c... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Staff were so good and friendly, always there for me whenever l needed anything. Manager was understanding when we talked about finances. A big thank you from me as l would recommend my friends👏👏👏
Company replied
James & his colleagues made the whole process very easy & enjoyable. We were kept fully informed during all phases of buying our Qashqai. There was no "pressure" put on us at all. We can thoroughly... See more
Company replied
The service was exceptional from start to finish. After a bad experience with another dealer, the staff at Vertu Halifax were exceptionally good and treated me the way a customer likes to be treated.... See more
Company replied
Company details
About Vertu Motors - Nissan Halifax
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Shay Syke, HX1 2ND, Halifax, West Yorkshire, United Kingdom
- 0344 659 3890
4.6
Excellent
41 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff were so good and friendly
Staff were so good and friendly, always there for me whenever l needed anything. Manager was understanding when we talked about finances. A big thank you from me as l would recommend my friends👏👏👏
12 August 2026
Unprompted review
Reply from Vertu Motors - Nissan Halifax
Hi Vernah,
Thank you for taking the time to leave us such a fantastic 5-star review.
We're delighted to hear that you had such a positive experience with Nissan Halifax. It's wonderful to know that the team were friendly, supportive, and always there whenever you needed assistance throughout your journey.
We're especially pleased to hear that the manager took the time to listen and was understanding when discussing your finances. We understand how important these conversations can be, so it's great to know that you felt supported and valued throughout the process.
Thank you for your kind words and recommendation. Feedback like yours means a great deal to the team, and we'll be sure to share your comments with everyone involved.
We hope you enjoy many happy miles in your new vehicle, and thank you again for choosing Nissan Halifax.
Kind regards,
Liza.
From the moment I enquired everyone was…
From the moment I enquired everyone was friendly and really helpful. Eleanor was great answering any question I had and even went the extra mile of coming in on her day which meant a lot as I prefer consistency than being passed from pillow to post. Overall everything was straight forward and I’m really happy with my new car! Thank you to Eleanor and the team at Nissan Halifax
8 August 2026
Unprompted review
Reply from Vertu Motors - Nissan Halifax
Good afternoon Sarah,
Thank you for taking the time to leave such a wonderful review. We're delighted to hear that you found the whole experience friendly, helpful, and straightforward from your initial enquiry through to collecting your new car.
It's especially great to hear that Eleanor answered all your questions and went the extra mile by coming in on her day off to ensure you had a consistent point of contact throughout. We completely understand how important that personal touch can be, and we're pleased it made such a positive difference to your experience.
We hope you're enjoying your new car, and thank you again for choosing Nissan Halifax.
Kind regards,
Dean
The service was exceptional from start…
The service was exceptional from start to finish. After a bad experience with another dealer, the staff at Vertu Halifax were exceptionally good and treated me the way a customer likes to be treated. I have no hesitation in giving 5 stars.
6 August 2026
Unprompted review
Reply from Vertu Motors - Nissan Halifax
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
Excellent service and advice from Adam…
Excellent service and advice from Adam in the parts department. Really happy and satisfied with the service I received from him!
27 July 2026
Unprompted review
Reply from Vertu Motors - Nissan Halifax
Good afternoon Miriam,
Thank you for your fantastic feedback, it’s great to hear Adam provided such excellent service and helpful advice. We’re delighted you were so happy with your experience and appreciate you taking the time to share your comments.
Kind regards,
Dean
Excellent service
Everything was easy and Eleanor was a real delight, what a refreshing change.
Thank you
Brett
21 July 2026
Unprompted review
Reply from Vertu Motors - Nissan Halifax
Hi Brett,
Thank you for taking the time to leave us such a fantastic 5-star review. We're delighted to hear that everything was easy and straightforward throughout your experience with Nissan Halifax.
It's especially wonderful to hear your kind comments about Eleanor. Describing her as "a real delight" and "a refreshing change" is fantastic feedback, and we're sure she will be thrilled to receive your praise. Providing friendly, helpful, and memorable customer service is exactly what we strive for.
Thank you again for your kind words and for choosing Vertu Motors. We'll be sure to pass your feedback on to Eleanor and the team.
Kind regards,
Liza.
Nissan Vertu customer
After spotting the car on Nissan Vertu (Halifax), it was very easy to contact them and go through the process. Sam B was very helpful from day one and although this is the first time I bought a car from a distance, he made everything feasible in a short period of time.
8 July 2026
Unprompted review
Reply from Vertu Motors - Nissan Halifax
Thank you for your fantastic feedback. We’re delighted to hear that Sam B made the process so easy and straightforward, especially as this was your first time purchasing a car remotely.
It’s great to know that his helpful support and communication gave you confidence throughout and helped everything come together quickly. We truly appreciate you choosing Vertu Nissan Halifax and hope you enjoy your new car.
Kind regards,
Matthew
Excellent service from start to finish.
James & his colleagues made the whole process very easy & enjoyable.
We were kept fully informed during all phases of buying our Qashqai. There was no "pressure" put on us at all.
We can thoroughly recommend Vertu Motors Nissan Halifax. If you are thinking of getting a Nissan vehicle they are well worth a visit.
30 June 2026
Unprompted review
Reply from Vertu Motors - Nissan Halifax
Thank you for your fantastic feedback. We’re delighted to hear that James and the team made the whole process easy and enjoyable, keeping you well informed at every stage.
It’s great to know you experienced a relaxed, pressure-free approach throughout your Qashqai purchase. We truly appreciate your recommendation of Vertu Motors Nissan Halifax.
Kind regards,
Matthew
Quick turnaround to get my new vehicle…
Quick turnaround to get my new vehicle from short notice.
30 June 2026
Unprompted review
Reply from Vertu Motors - Nissan Halifax
Thank you for your feedback. We’re delighted to hear we could arrange your new vehicle in a quick timeframe and provide a smooth experience at short notice.
Kind regards,
Matthew
Extremely rude just on a human level
Extremely rude just on a human level, went inside to their garage,a few people there looked like mechanics just asked if they knew how to walk to the Shaw Lodge flats, all said did not know. Asked next door at car wash and chap was nice saying keep walking and cross over at close by zebra crossing. We are Asian and obviously never go near here again or bother with a Nissan car if I want to drive again.
23 June 2026
Unprompted review
Reply from Vertu Motors - Nissan Halifax
Good morning. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1AC2406 Kind regards, Danielle
Well done Sam
Very organised, ran smoothly, loved the ‘Reveal’…….. felt like they were uncovering a Porsche :)
Sam was very professional and relaxed.
22 June 2026
Unprompted review
Reply from Vertu Motors - Nissan Halifax
Good afternoon Julie,
Thank you for such a lovely review. It’s great to hear everything felt well organised and ran smoothly, and I’m glad you enjoyed the ‘reveal’—we love creating that special moment! I’m also pleased Sam made you feel at ease with a professional and relaxed approach.
Kind regards,
Dean
My experience purchasing my new Nissan…
My experience purchasing my new Nissan Micra Ev at Nissan Halifax was excellent. The team created a relaxed and comfortable environment with no pressure at any stage,which made the process enjoyable. Communication was consistently clear, timely, and helpful,and I felt that my needs were genuinely listened to.Overall,the level of customer care made me feel valued throughout the entire experience. Nissan Halifax is doing a great job in maintaining strong,proactive communication with customers.The staff are professional,approachable, and make the buying process smooth from start to finish, Their ability to provide support without pressure shows a real commitment to customer satisfaction. The dealership clearly values building trust and delivering a positive experience. Thankyou especially to John and Christen.
2 April 2026
Unprompted review
Reply from Vertu Motors - Nissan Halifax
Good afternoon Julie,
Thank you for such a detailed and positive review. It’s lovely to hear that your experience purchasing your new Nissan Micra EV felt relaxed, comfortable, and completely pressure‑free. We’re really pleased that communication was clear throughout and that you felt listened to and valued at every stage.
It’s great to know the team’s professional and approachable manner helped make the whole process smooth from start to finish. John and Christen will be delighted to hear your kind words, and we’re glad they were able to support you so well.
Kind regards,
Dean
Eleanor was amazing made everything so…
Eleanor was amazing made everything so easy for us
28 April 2026
Unprompted review
Reply from Vertu Motors - Nissan Halifax
Thank you for the lovely feedback. I’m so pleased to hear Eleanor made everything feel easy and stress‑free for you — she’ll be delighted to know she made such a positive impact.
Many thanks,
Chloe
James was a very nice salesman.
James was a very nice salesman.
No pressure sales.
Happy to have met and dealt with him
26 April 2026
Unprompted review
Reply from Vertu Motors - Nissan Halifax
Thank you for sharing this lovely feedback. I’m so pleased to hear James made such a positive impression — friendly, genuine, and pressure‑free service is exactly what we want every customer to experience. I’m glad you enjoyed dealing with him.
Many thanks,
Chloe
Firstly
Firstly
Thank You
we were never made to feel under any pressure
Christian
Listened to us made us feel valued and
positive
Sean on our second visit was very compassionate and patient he
allowed us to be in control
THANK YOU : )
The Car we chose to buy feels perfect for us and is at home on our drive
No forgetting Jack
He was Friendly and Kind to us too
The Cartwright s
25 April 2026
Unprompted review
Reply from Vertu Motors - Nissan Halifax
Thank you so much for taking the time to share such a heartfelt review. We’re delighted to hear that you felt no pressure at any stage and that the experience was positive, relaxed, and centred around your needs.
It’s wonderful to know that Christian made you feel valued and listened to, and that Sean’s compassion and patience helped you feel fully in control during your second visit. We’re also pleased that Jack’s friendliness added to the experience.
Hearing that your chosen car already feels perfect and at home on your drive is the best feedback we could hope for. Your kind words mean a great deal to the whole team.
Many thanks,
Chloe
New car purchase
My experience at vertu nissan Halifax went very well, saw the car we wanted, after a while was approached by John one of the vertu staff,he was not pushy at all in fact we spent about 2 hours there,we drove away happy deal done, would I use them again,yes with out a doubt cheers Nigel & Debbie
6 April 2026
Unprompted review
Reply from Vertu Motors - Nissan Halifax
Hi Nigel and Debbie,
Thank you for your lovely feedback. We're delighted to hear that your experience at Vertu Nissan Halifax went so well. It’s great to know you found the car you wanted and that John gave you the time and space to make your decision without any pressure — spending a couple of hours and driving away happy is exactly the kind of experience we aim to provide.
We really appreciate your kind words and are pleased to hear you wouldn’t hesitate to use us again. Thank you for choosing Vertu Nissan Halifax.
Kind regards
Dawn
Reply from Vertu Motors - Nissan Halifax
Hi Colin,
Thank you for taking the time to leave this lovely 5‑star review. We’re delighted to hear that you found the team at Vertu Nissan Halifax very helpful from start to finish.
Your feedback is greatly appreciated and means a lot to the team. If there’s anything we can help with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza.
They got everything sorted out very…
They got everything sorted out very quickly
10 April 2026
Unprompted review
Reply from Vertu Motors - Nissan Halifax
Hi Paul
Thank you for your lovely feedback. We're really pleased to hear that everything was sorted out for you very quickly. Your comments are truly appreciated.
Kind regards
Dawn
James at Halifax Nissan
James at Halifax, Nissan Vertu went above and beyond with the purchase of our new car. He kept us well informed and his service was second to none. Thank you
16 March 2026
Unprompted review
Reply from Vertu Motors - Nissan Halifax
Good afternoon Jeremy,
Thank you for taking the time to share your review. It’s great to hear that James went above and beyond throughout your new car purchase and kept you well updated along the way. I’m really pleased the service felt second to none.
Kind regards,
Dean
Great Service from Keeley
My Nissan Leaf was booked in for a service and MOT last week. The service I received from Keeley at the Halifax Branch was exceptional. I was kept well informed and I had no problems getting hold of her. The everything was sorted quickly and I was really pleased with the items that have been replaced and the car was spotless inside and out when I cam to pick it up. A big thank you to Keeley for sorting it
17 March 2026
Unprompted review
Reply from Vertu Motors - Nissan Halifax
Thank you for your fantastic review. I’m really pleased to hear that Keeley at our Halifax branch provided exceptional service throughout your Nissan Leaf’s MOT and service. It’s great to know you were kept well informed, everything was handled quickly, and your car was returned spotless. I’ll be sure to pass on your thanks to Keeley.
Kind regards,
Matthew
Very helpful with a quick sale
Very helpful with a quick sale. Found the car I wanted and got it to the garage quickly.
12 March 2026
Unprompted review
Reply from Vertu Motors - Nissan Halifax
Thank you for your great feedback. I’m really pleased to hear everything was handled so quickly and that we were able to find the exact car you wanted and get it to the garage without delay. We truly appreciate your kind words.
Many thanks,
Chloe
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.