Vertu Motors - Nissan Sheffield Reviews 

103
TrustScore 5 out of 5

4.8

Attercliffe Road, S4 7WW Sheffield, South Yorkshire, GB


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Rated 5 out of 5 stars

We were greeted warmly by Heather who has great inter personal skills and was fully capable of relating to a couple of old timers. She is very knowledgeable about the Nissan range of cars and answere... See more

Company replied

Rated 5 out of 5 stars

I purchased my EV van through Peter David and he was brilliant to deal with. Communication was excellent and he even gave up his day off to come in and exchange our vehicles. 100% recommend

Company replied

Rated 5 out of 5 stars

The team at nissan made me feel welcome and treated very well, through out my purchase. Made sure i was familiar with the car on collection and follow up call to see how it was getting on with my car... See more

Company replied

Rated 5 out of 5 stars

All the staff I had dealings with were polite, efficient & helpful, making the experience enjoyable & easy. The main one, Bilal, also provided a few chuckles along the way, at the same time being res... See more

Company replied


Company details

  1. Car dealer
  2. Auto parts shop
  3. Vehicle Repair
  4. Motor vehicle dealer
  5. Used car dealer

About Vertu Motors - Nissan Sheffield

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Attercliffe Road, S4 7WW, Sheffield, South Yorkshire, United Kingdom

  • 0344 659 3946

4.8

Excellent

TrustScore 5 out of 5

103 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Replied to 96% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(103)

11,737 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. The team was professional, helpful, and made the whole process of buying my car straightforward and stress-free.
@ BEN HAYDON was top-notch
Highly recommended!

3 July 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Thank you for your fantastic feedback. We’re delighted to hear that you received excellent service from start to finish and that the team made the process of buying your car straightforward and stress-free.

It’s especially great to know that Ben Haydon provided such top-notch support throughout your experience. I’ll be sure to pass on your kind words to him.

We truly appreciate your recommendation.

Kind regards,
Matthew

Rated 5 out of 5 stars

Great service

I purchased my EV van through Peter David and he was brilliant to deal with. Communication was excellent and he even gave up his day off to come in and exchange our vehicles. 100% recommend

4 July 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Hi Tina,

Thank you for your fantastic feedback.

It's wonderful to hear that Peter was brilliant to deal with and kept communication excellent throughout the process. Going the extra mile to come in on his day off really shows his dedication to providing great customer service.

Thank you for your recommendation, and we hope you enjoy your new EV van.

Kind regards,
Danielle

Rated 5 out of 5 stars

The team at nissan made me feel welcome…

The team at nissan made me feel welcome and treated very well, through out my purchase.
Made sure i was familiar with the car on collection and follow up call to see how it was getting on with my car. 100 percent service from them

20 June 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Hi Robert,
Thank you for your fantastic 5-star review!
We’re delighted to hear the team at Vertu Nissan Sheffield made you feel so welcome and looked after throughout your purchase. It’s great to know they took the time to ensure you were familiar with your new car and continued to support you with a follow-up call afterwards.
We really appreciate your kind feedback and hope you enjoy every mile in your new car.
Kind regards,
Kerry

Rated 5 out of 5 stars

Very polite professional service and…

Very polite professional service and kept me informed with the process of my new car couldn't wish for any better service excellent from bigging to end very satisfied

4 July 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Hi Trevor,
Thank you for your fantastic 5-star review!
We're delighted to hear you received such polite and professional service and were kept informed throughout the process of getting your new car. It's wonderful to know everything exceeded your expectations from beginning to end.
We really appreciate your kind feedback and hope you enjoy your new car!
Kind regards,
Kerry

Rated 5 out of 5 stars

Brilliant

Heather, Jack and Andy were all so helpful and made the process so easy and showed us all details about car if had a 10 star would do that.

29 June 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Thank you for your fantastic feedback. We’re delighted to hear that Heather, Jack and Andy were so helpful and made the whole process easy for you.
It’s great to know they took the time to show you all the details of your new car and ensured you felt supported throughout. We truly appreciate your kind comments—and we’ll happily take that 10-star rating!
Kind regards,
Matthew

Rated 5 out of 5 stars

The team at Sheffield were helpful…

The team at Sheffield were helpful especially Ben who dealt with me, he knew I had a nissan pulsar so they are similar to the quashqia so he didn't talk about the complicated stuff which I wouldn't have understood anyway, he just kept things simple, 10 out 10 Ben, and thanks to Nissan Sheffield, note to Nissan head office, they need a bigger site at Sheffield Nissan!!! Joking aside they were brilliant, thanks Gavin Foster.

29 June 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Good morning Gavin,

Thank you for your fantastic feedback, it’s great to hear Ben made everything easy to understand and tailored his approach to suit your needs. We’re delighted you found the experience so positive and appreciate your kind words about the team.

Kind regards,
Dean

Rated 5 out of 5 stars

A warm, friendly reception at Sheffield Nissan.

We were greeted warmly by Heather who has great inter personal skills and was fully capable of relating to a couple of old timers. She is very knowledgeable about the Nissan range of cars and answered alll our queries clearly and succinctly.

22 June 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Good morning Mr West,

Thank you for your lovely feedback, it’s great to hear Heather gave you such a warm welcome and took the time to answer all your questions clearly. We’re pleased you found her knowledgeable and enjoyed the experience.

Kind regards,
Dean

Rated 5 out of 5 stars

Brilliant service I told them what I…

Brilliant service I told them what I wanted and that is exactly what I got

25 June 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina

Rated 5 out of 5 stars

A very pleasant experience.

All the staff I had dealings with were polite, efficient & helpful, making the experience enjoyable & easy.
The main one, Bilal, also provided a few chuckles along the way, at the same time being respsctful of my "great" age!

29 June 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Thank you for your kind feedback. We’re delighted to hear that the team made your experience enjoyable and straightforward with their polite and helpful approach.
It’s great to know that Bilal provided both professional support and a touch of humour along the way. I’ll be sure to pass on your kind words.
Kind regards,
Matthew

Rated 5 out of 5 stars

You only make a first impression once !

So my wife and I picked up our new Juke at the weekend, I had no intention to change my car. Our 17 plate Juke was in for a recall on the SatNav nothing major. Our experience with the service department was excellent. With the car sorted our curiosity was awakened to finding out what our car was worth against a new Juke. This is when we met Heather, a friendly none- pushy , knowledgeable, professional saleswoman. We chatted about various models and options and decided on a second visit a couple of weeks later. Heather wasn’t pushing or pestering me to buy anything and all my questions were answered. We sat down and discussed figures and we were delighted with the results. Everyone we crossed paths with in the showroom was friendly and not in your face. We now own a new Juke and love it. My opinion on car salesman was around the same area a politicians! My faith has been restored by Heather and Nissan Sheffield. Thanks Andrew & Rachel

27 June 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Hi Andrew & Rachel,

Thank you for your wonderful and detailed feedback.

We’re delighted to hear your experience with both our service and sales teams at Nissan Sheffield was so positive. It’s great to know Heather provided a friendly, knowledgeable and pressure free approach, helping you explore your options and ultimately find the right car for you.

We’re especially pleased to hear your faith has been restored and that you’re now enjoying your new Juke.

We really appreciate you taking the time to share your experience.

Kind regards,
Danielle

Rated 5 out of 5 stars

Thank you to everyone at Virtu Nissan…

Thank you to everyone at Virtu Nissan Sheffield who helped us buy our Peugeot 208.
We would also like to give a special thanks to Richard Kelly who found the car for us and went through all the details.
We got the Peugeot 2 weeks later and after having the car for a monthcouldn’t be happier.
Oh and thanks for the coffees.

13 May 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Good afternoon Wendy,

Thank you for your lovely feedback, it’s great to hear you’re so happy with your car and that Richard made everything clear and easy throughout. We’re pleased you felt well looked after.

Kind regards,
Dean

Rated 5 out of 5 stars

Sales team helpful and kept us updated…

Sales team helpful and kept us updated on progress.

23 June 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Hi Maggie,
Thank you for your fantastic 5-star review!
We’re delighted to hear the team were helpful and kept you well updated throughout.
We really appreciate your feedback and hope to welcome you back to Vertu Nissan Sheffield again soon.
Kind regards,
Kerry

Rated 5 out of 5 stars

5 star experience everyone was helpful…

5 star experience everyone was helpful on a very hot day we where supplied with portable fans and ice cold water.Nothing too misc trouble.
Thanks

23 June 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Hi Alan,
Thank you so much for taking the time to leave us a fantastic 5‑star review. We’re delighted to hear that you had such a positive experience at Vertu Nissan Sheffield.
It’s great to know that the team looked after you so well, especially on a very hot day — making sure you were comfortable with fans and cold water is exactly the level of care we aim to provide. We’re also pleased to hear that the team were so helpful and that nothing was too much trouble.
Your kind feedback means a great deal to us, and we’re so pleased you had such a great experience. If you ever need anything in the future, we’re always here to help.
Kind regards,
Liza.

Rated 5 out of 5 stars

Bought a new Nissan X Trail from…

Bought a new Nissan X Trail from Sheffield.
Great professional service from Josh Ashley - Sales.
Took me through all the steps needed to arrange everything and recommended any add ons to consider.

Call from Josh after few days to make sure I was happy with everything. I am.

If you are looking for a new Nissan, I drove all the way from Hereford for the best deal and the best service.

18 June 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Hi Graham,
Thank you so much for taking the time to leave such a fantastic 5‑star review. We’re delighted to hear that you had such a positive experience purchasing your new Nissan X‑Trail from Vertu Nissan Sheffield.
It’s wonderful to know that Josh Ashley provided professional and supportive service throughout, guiding you through each step and helping you consider the right options for your needs. We’re especially pleased to hear that he followed up after your purchase to ensure everything was perfect — that level of care is exactly what we aim to deliver.
We really appreciate you travelling all the way from Hereford to see us, and it’s fantastic to hear that you felt it was worth the journey for both the service and the deal.
Your kind feedback means a great deal to the team, and we’ll be sure to pass your comments on to Josh. If you ever need anything in the future, we’re always here to help. Enjoy your new X‑Trail!
Kind regards,
Liza.

Rated 5 out of 5 stars

Really helpful and friendly service…

Really helpful and friendly service given by Ben Haydon from start to end, small issue with the model being changed while I was waiting but was very quickly rectified, Ben has gone above and beyond to make sure I am satisfied, other staff were also very friendly and made sure I knew I could contact them at any time. All in all very happy with Vertu Nissan Sheffield!

16 June 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Good afternoon Leon,

Thank you for your great feedback, it’s fantastic to hear Ben provided such helpful and friendly support throughout and went the extra mile to resolve everything quickly. We’re pleased you felt well looked after.

Kind regards,
Dean

Rated 5 out of 5 stars

Excellent service from Bilal Nissan…

Excellent service from Bilal Nissan dealership Sheffield.
Smooth transaction, very happy with purchase.

30 May 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Good morning Liz,

Thank you for your review. It’s great to hear you had a smooth transaction and are very happy with your purchase. Bilal will be delighted to know his service made such a positive impression.

Kind regards,
Dean

Rated 5 out of 5 stars

Extremely helpful and informative

From start to finish Josh was a great help. Once he found out I had a problem with walking, he did me a video of the car I was interested in. Showed me everything from the tread of the tyres to all the gadgets on the dashboard.

16 May 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Hi Paula,
Thank you so much for taking the time to leave such a fantastic 5‑star review. We’re delighted to hear that Josh provided such excellent support throughout your journey at Vertu Nissan Sheffield.
It’s especially wonderful to know that he went the extra mile by creating a detailed video to help you explore the car, ensuring you felt comfortable and fully informed despite your mobility difficulties. That level of care and consideration is exactly what we strive to deliver for all our customers.
Your kind feedback means a great deal to the team, and we’ll be sure to pass your comments on to Josh. If you ever need anything further, we’re always here to help.
Kind regards,
Liza.

Rated 5 out of 5 stars

Fantastic service from Andrew…

Fantastic service from Andrew Billcliffe, quick and easy process, managed to get my car earlier than expected. All the staff friendly and approachable. Would recommend vertu nissan for there friendly and professional service.

13 May 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Thank you for your fantastic feedback.
We’re delighted to hear that Andrew Billcliffe provided such excellent service and made the whole process quick and easy for you. It’s great that he was able to arrange for your car to arrive even earlier than expected — always a lovely bonus!
We’re also really pleased to know that you found all of the team friendly and approachable, as delivering a welcoming and professional experience is so important to us.
Thank you for your recommendation, it truly means a lot.
Kind regards,
Keith

Rated 5 out of 5 stars

Great customer service!!!!

As we entered the the showroom was made to feel welcome.
Andy and James made us comfortable and from start to finish, helped us with all the paperwork and even came on his day off to transfer the car to us.
Went through all the cars features and made sure we we're happy with everything before we left with car.
Thankyou for a great service can't recommend you guys enough.

29 May 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Hi Mohinder,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you felt so welcome from the moment you arrived at Vertu Nissan Sheffield.
It’s wonderful to know that Andy and James made you feel comfortable throughout and supported you from start to finish — from helping with the paperwork to going the extra mile by coming in on a day off to complete the handover. We’re also really pleased that they took the time to talk you through all the car’s features and ensure you were completely happy before driving away.
Your kind words and recommendation will mean a great deal to the team. Thank you again for choosing Vertu Motors, and we hope you enjoy every mile in your new car.
Kind regards,
Liza.

Rated 5 out of 5 stars

Great service from start to finish.

30 May 2026
Unprompted review
Vertu Motors  - Nissan Sheffield logo

Reply from Vertu Motors - Nissan Sheffield

Thank you for your great feedback. We’re delighted to hear you received excellent service from start to finish. It’s wonderful to know your experience was so smooth and positive.

Many thanks,
Chloe

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