I have just bought a Vauxhall Corsa from Vertu in Widnes. My car dealer was Ben Donegan. He was very kind and professional. During the test drive, he made me feel comfortable and was able to explain t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great service from Tom at Widnes, he kept me updated throughout from first ordering my Motability car to picking it up. I couldn’t find fault with anything, he explained everything to me and had all t... See more
Company replied
This is my 2nd car from Vertu and both experiences have been brilliant. Tom was our salesman be was very knowledgeable and incredibly helpful. My car arrived on time and everything from Vertus side w... See more
Company replied
Great experience from start to finish. If I could give Tom who looked after us 6 stars I would. Had to rebook appointment numerous times due to problems on our behalf but was never a problem.staff Tom... See more
Company replied
Company details
About Vertu Motors - Nissan Widnes
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Moor Lane, WA8 7AL, Widnes, Cheshire, United Kingdom
- 0344 659 3951
4.8
Excellent
121 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommend.
I have just bought a Vauxhall Corsa from Vertu in Widnes. My car dealer was Ben Donegan. He was very kind and professional. During the test drive, he made me feel comfortable and was able to explain the cars features in detail. I would highly recommend buying a used car from Vertu in Widnes, as they are reliable and good value for money.
16 June 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Good afternoon,
Thank you for your review. It’s great to hear that Ben provided such kind and professional support, helping you feel comfortable during the test drive and clearly explaining all the features of your Corsa.
We’re delighted you had such a positive experience and really appreciate your recommendation.
Kind regards,
Dean
This is my 2nd car from Vertu and both…
This is my 2nd car from Vertu and both experiences have been brilliant.
Tom was our salesman be was very knowledgeable and incredibly helpful. My car arrived on time and everything from Vertus side went very smooth
11 June 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Good morning Denice,
Thank you for your review. It’s great to hear that this is your second car with Vertu and that both experiences have been brilliant. Tom will be delighted to know his knowledge and helpful approach made such a positive difference, and we’re pleased everything went smoothly and on time.
We really appreciate your continued support.
Kind regards,
Dean
Totally amazing experience…
Totally amazing experience communication on form and always made me feel part of the process fab customer service from Brian. Thank you so much xx
10 June 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Good afternoon Beth,
Thank you for your review. It’s great to hear you had such an amazing experience and felt fully involved throughout the process. Brian will be delighted to know his communication and customer service made such a positive difference.
Kind regards,
Dean
This is the 3rd car we have got from…
This is the 3rd car we have got from vertu widnes and we where looked after by Max Jones on each occasion he made us feel at ease and was very helpful and was a pleasure to do business with him .
8 June 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Good afternoon Jillian,
Thank you for your lovely feedback and for your continued loyalty. I’m delighted to hear Max has looked after you so well on each visit, making you feel at ease and providing such helpful support every time.
We really appreciate your kind words.
Kind regards,
Dean
Great service from Tom at Widnes
Great service from Tom at Widnes, he kept me updated throughout from first ordering my Motability car to picking it up. I couldn’t find fault with anything, he explained everything to me and had all the paperwork ready which he read through explaining everything. This is my 5th Qashqai from Widnes over the years so obviously technology has upgraded each time which Tom explained to me and pointed out on a test drive. Tom is a very polite and easy going person and nothing was too much trouble I can’t thank him enough for the help and advice he’s given me. If I could give him 10 stars I would, no problem 👍🏼
11 June 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Good afternoon Marian,
Thank you for your wonderful feedback. I’m delighted to hear Tom kept you well informed from ordering through to collection and took the time to explain everything clearly, especially with the advancements in technology. It’s great to know he made the whole experience smooth and enjoyable, and that you felt so well supported throughout.
We really appreciate your continued loyalty and hope you enjoy your new Qashqai.
Kind regards,
Dean
Great service
Great service and no pressure into anything which didn’t suit my needs. Have purchased all my cars here and highly recommend. Thanks to Ben for getting me the right deal and great customer service.
9 June 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Good afternoon Rachael,
Thank you for your review. It’s great to hear you’ve continued to have such positive, pressure‑free experiences and that Ben helped find the right deal for you. We really appreciate your loyalty and recommendation.
Kind regards,
Dean
Disappointing experience at Vertu Motors, Widnes with my Nissan Quashqai
My Nissan Quashqai, which was only four years old, has developed a fault with the paint adhesion to the front bumper resulting in the paint flaking. I brought this to the attention of Vertu Motors, Widnes, only to be told by Dean Carter that it was outside of warranty-which is true. He said he was not aware of this recognised adhesion fault but it is highlighted on many Nissan forums. I am very disappointed in this response. My family and I have bought all our cars from Vertu and its predecessors for over 40 years but won’t be giving them any future business. Clare D.
1 June 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Dear James,
Thank you for taking the time to leave your review. I understand you have already discussed your concerns with our Sales Manager, Dean Carter, and I’m sorry that the outcome has not met your expectations.
As outlined, the information provided by Dean is correct. As the vehicle is no longer covered by warranty, we are unfortunately unable to offer further assistance on this occasion. In addition, we do not have a bodyshop on site, so we are not equipped to support with paintwork-related concerns.
We would recommend contacting Nissan UK directly, as they may be able to assist further. Should you have any additional questions, please do not hesitate to contact either Dean or myself at the dealership.
Kind regards,
Mark Prince
General Manager
I had an excellent experience…
I had an excellent experience purchasing my car from Vertu. The entire process was smooth, professional, and stress-free from start to finish. The sales team was knowledgeable, patient, and answered all my questions without any pressure. They helped me find the right vehicle for my needs and explained all the financing and paperwork clearly. The car was delivered in excellent condition, and I’m very happy with my purchase. I would highly recommend this dealership to anyone looking for a reliable vehicle and outstanding customer service.
2 June 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Hi Alicia,
Thank you so much for taking the time to leave such a fantastic and detailed 5‑star review. We’re absolutely delighted to hear about your experience at Vertu Nissan Widnes.
It’s wonderful to know that the entire process was smooth, professional and stress‑free from start to finish. Providing a relaxed, no‑pressure environment where customers feel confident and fully informed is exactly what we aim for, so your feedback really means a lot.
We’re especially pleased to hear that the team were knowledgeable and patient, helping you find the right vehicle for your needs while clearly explaining everything from financing to paperwork. It’s great to know that your car was delivered in excellent condition and that you’re so happy with your purchase.
Your recommendation is truly appreciated and will mean a great deal to the whole team.
Thank you again for choosing Vertu Motors, and we hope you enjoy every mile in your new car.
Kind regards,
Liza.
Great experience from start to finish
Great experience from start to finish. If I could give Tom who looked after us 6 stars I would. Had to rebook appointment numerous times due to problems on our behalf but was never a problem.staff Tom credit to nissan. Service top
1 June 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Good afternoon Tony,
Thank you for your review. It’s great to hear you had such a positive experience from start to finish, and that Tom provided exceptional support throughout. We’re especially pleased he was so accommodating when you needed to rebook — that flexibility really makes a difference.
Kind regards,
Dean
Very kind person Robert Key quick and…
Very kind person Robert Key quick and easy sale of my car . I recommended this dealer Nissan in Widnes. Great job
30 May 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Thank you for your kind review. We’re delighted to hear how quick and easy the sale process felt for you. Robert will be so pleased to know his helpful approach made such a positive impression. We really appreciate your recommendation for Nissan Widnes. Many thanks, Chloe
Best experience I had searching for a new car
Best experience I had searching for a new car and I would recommend Vertu Widnes to anyone buying a new car like I did. Amazing, caring and honest staff and always willing to help and provide any support needed.
16 May 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
Purchased new Juke from Widnes Nissan
Purchased new Nissan Juke, this is my 4th new car i've bought through this dealership.
Pleasant staff especially Brian Mack who dealt with the sale, very professionally and patiently - as I have Parkinsons - and I sometimes need things explaining to me. Also to Tom who helped me with the techy side of things. In fact I did say to Brian - are you the only car salesman employed here??? As we didn't see anyone else, other than the girls on reception and James. All in all very happy with my new car and can't thank Brian enough. I note that this review has my name as Blackmore - this is incorrect my surname is Burgess.
20 May 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Thank you so much for your kind words! We are so happy to hear that Brian was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
Excellent Service and Great Price on a new ev
Just bought my first e v. From Nissan Widness. Brian made the whole process very straightforward answering all our questions and providing useful info we hadn't thought about. The price good was too, £1500 cheaper than another Nissan dealer for exactly the same spec. I would definitely recommend them
19 May 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Hi Steve
Thank you for your fantastic feedback. We're delighted to hear that buying your first EV at Nissan Widnes was such a positive experience. Making that transition can feel like a big step, so it’s great to know that Brian made everything clear and straightforward, answering your questions and even providing helpful information you hadn’t considered.
It’s also brilliant to hear you secured such a competitive deal — even better than another dealership for the same spec! That’s exactly the kind of value and service we aim to deliver.
Thank you for your recommendation — it truly means a lot.
Kind regards
Dawn
After putting a deposit down unforeseen…
After putting a deposit down unforeseen circumstances prevented us from getting to the showroom in Widnes. Jamie helped us immensely extending the deposit period taking the pressure off us and enabling us to keep the car we wanted. Keeping the communication between us easy with regular calls. Thanks Jamie, easiest car purchase ever.
16 May 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Hi Richie,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear about your experience with Vertu Nissan Widnes.
It’s wonderful to know that Jamie was able to support you so well during unforeseen circumstances, helping to ease the pressure by extending the deposit period and keeping everything on track for you. His regular communication and flexibility clearly made a real difference, and he’ll be thrilled to read your kind words.
We’re especially pleased to hear that this turned into your easiest car purchase ever — that’s exactly the experience we aim to provide.
Thank you again for choosing Vertu Motors, and we hope you enjoy every mile in your new car.
Kind regards,
Liza.
Reply from Vertu Motors - Nissan Widnes
Thank you for your kind feedback. I’m so pleased to hear everything was hassle‑free and that the team made you feel welcome — Max will really appreciate the shout‑out.
Many thanks,
Chloe
Great customer service both in person…
Great customer service both in person and via telephone. Really looked after us ensuring we were happy with all aspects of the car and explanation of technology. Very polite and understanding of our needs. Nothing too much trouble. Both staff and service brilliant.
12 May 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Good afternoon John,
Thank you for your review. It’s great to hear you felt well looked after both in person and over the phone, and that everything was explained clearly. We’re pleased the team were polite, understanding, and made sure you were happy every step of the way — your feedback means a lot.
Kind regards,
Dean
Easy and helpful process
Quick, easy, friendly process. Tom was very informative and helpful. Communication was great. Would highly recommend
11 May 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Good morning Jamie,
Thank you for your review. It’s great to hear the process was quick, easy, and friendly, and that Tom was so informative and helpful throughout. We really appreciate your recommendation.
Kind regards,
Dean
A new car
No pressure off sales person very courteous,everything explained and done with minimum fuss car cleaned and polished for the drive away day
3 May 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Hi J Curran,
Thank you for your lovely review. We’re delighted to hear you had a no pressure experience and that everything was explained clearly and handled with minimal fuss. It’s great to know the team made sure your car was ready and looking its best for collection.
We really appreciate your feedback and hope you enjoy every moment in your new car.
Thank you, Danielle
The whole experience was quick and…
The whole experience was quick and professional. Max was great and couldn't recommend him enough. Made up with the new car. Thanks again
6 May 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Hi Dave,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that your experience at Vertu Nissan Widnes was quick, professional and enjoyable.
It’s great to know that Max looked after you so well and made such a positive impression — he’ll be thrilled to read your kind words and recommendation. Most importantly, we’re really pleased to hear how happy you are with your new car.
Thank you again for choosing Vertu Motors, and if there’s anything we can help with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza.
One very happy customer
Kara was understanding and responsive to my requirements in a new car.
Delighted to take delivery of a Nissan Duke today.
The whole process was straightforward with the car arriving sooner than expected. One very happy customer
7 May 2026
Unprompted review
Reply from Vertu Motors - Nissan Widnes
Hi Eric,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you’re such a happy customer and that your experience at Vertu Nissan Widnes was a positive one from start to finish.
It’s lovely to know that Kara was understanding and responsive to your requirements, and that she helped make the process straightforward and smooth. Deliveries arriving sooner than expected are always a bonus, and we’re thrilled to hear you’re delighted to be taking ownership of your new Nissan Juke today.
Thank you again for choosing Vertu Motors, and we wish you many happy miles in your new car.
Kind regards,
Liza.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.