Vertu Motors - Peugeot Barnstaple Reviews 

6
TrustScore 4 out of 5

3.8

Lauder Lane, Roundswell, EX31 3TH Barnstaple, Devon, GB


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Rated 5 out of 5 stars

Purchased a used Peugeot 208 GT Premium from Vertu Barnstaple and found it to be a joyfully stress free experience. Priced fairly and with a decent part ex price for my old 208 it felt like one of th... See more

Company replied

Rated 5 out of 5 stars

From the moment we walked into the showroom, we knew we had made the right choice. Claire (Sales Executive) made us feel very welcome and explained clearly the options available to us in choosing our... See more

Company replied

Rated 5 out of 5 stars

Very welcoming put us at ease.nothing was to much trouble.car we went to see was not quite right for us. The saleswoman asked what we were looking for made us a cup of coffee and said she would try to... See more

Company replied

Rated 5 out of 5 stars

Everyone was so helpful especially Caroline and it all went very smoothly and quickly . Would highly recommend!

Company replied


Company details

  1. Car dealer
  2. Auto parts shop
  3. Vehicle Repair
  4. Motor vehicle dealer
  5. Used car dealer

About Vertu Motors - Peugeot Barnstaple

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Lauder Lane, Roundswell, EX31 3TH, Barnstaple, Devon, United Kingdom

  • 0344 659 4016

3.8

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Replied to 96% of negative reviews

Typically replies within 24 hours

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3.8

All reviews

(6)

11,701 reviews in the last 12 months

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Rated 1 out of 5 stars

Very unimpressed with Vertu

Very unimpressed with Vertu. The Peugeot dealership at Barnstaple is being closed with alternatives offered as Exeter or Taunton. Alongside this, my 208, bought new in September 25 has inaccurate dashboard readings from day 1 of having the car. Barnstaple Peugeot were unable to rectify the issues, especially having had the car for a week and also because they won't be there after 5th February. I've told customer services that I don't want the car and I'd rather go back to an older car with simpler technology but they aren't being very helpful. My first email to customer services was on 5th November, their first meaningful response was today, 28th January in which they cited 'backlog issues'. Any help would be appreciated.

28 January 2026
Unprompted review
Vertu Motors  - Peugeot Barnstaple logo

Reply from Vertu Motors - Peugeot Barnstaple

Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Dean

Rated 5 out of 5 stars

Awesome car,awesome service

Purchased a used Peugeot 208 GT Premium from Vertu Barnstaple and found it to be a joyfully stress free experience. Priced fairly and with a decent part ex price for my old 208 it felt like one of those rare times when you’re super chuffed with the deal! All done via phone/sms/email and the new car delivered to my driveway 2 days later. Special thanks to Alex who was so friendly and thorough and who went above and beyond to get my new car to me in atrocious weather - you’re a 🌟

30 December 2025
Unprompted review
Vertu Motors  - Peugeot Barnstaple logo

Reply from Vertu Motors - Peugeot Barnstaple

Good afternoon Jaqueline. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Alex and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean

Rated 5 out of 5 stars

Excellent service

30 December 2025
Unprompted review
Vertu Motors  - Peugeot Barnstaple logo

Reply from Vertu Motors - Peugeot Barnstaple

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn

Rated 5 out of 5 stars

Fantastic service

Very welcoming put us at ease.nothing was to much trouble.car we went to see was not quite right for us. The saleswoman asked what we were looking for made us a cup of coffee and said she would try to find us the car we wanted.She came back with a perfect solution all be it in Darlington.Six days later we collected car absolutely thrilled to bits.Brilliant service thank you.

12 December 2025
Unprompted review
Vertu Motors  - Peugeot Barnstaple logo

Reply from Vertu Motors - Peugeot Barnstaple

Good afternoon, Christopher . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

Rated 5 out of 5 stars

From the moment we walked into the…

From the moment we walked into the showroom, we knew we had made the right choice. Claire (Sales Executive) made us feel very welcome and explained clearly the options available to us in choosing our new Peugeot 208.

23 November 2025
Unprompted review
Vertu Motors  - Peugeot Barnstaple logo

Reply from Vertu Motors - Peugeot Barnstaple

Good morning Christopher. Thank you so much for your kind words! We are so happy to hear that Claire was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

Everyone was so helpful especially…

Everyone was so helpful especially Caroline and it all went very smoothly and quickly . Would highly recommend!

6 November 2025
Unprompted review
Vertu Motors  - Peugeot Barnstaple logo

Reply from Vertu Motors - Peugeot Barnstaple

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

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