Purchased a used Peugeot 208 GT Premium from Vertu Barnstaple and found it to be a joyfully stress free experience. Priced fairly and with a decent part ex price for my old 208 it felt like one of th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Purchased a used Peugeot 208 GT Premium from Vertu Barnstaple and found it to be a joyfully stress free experience. Priced fairly and with a decent part ex price for my old 208 it felt like one of th... See more
Company replied
From the moment we walked into the showroom, we knew we had made the right choice. Claire (Sales Executive) made us feel very welcome and explained clearly the options available to us in choosing our... See more
Company replied
Very welcoming put us at ease.nothing was to much trouble.car we went to see was not quite right for us. The saleswoman asked what we were looking for made us a cup of coffee and said she would try to... See more
Company replied
Everyone was so helpful especially Caroline and it all went very smoothly and quickly . Would highly recommend!
Company replied
Written by the company
Lauder Lane, Roundswell, EX31 3TH, Barnstaple, Devon, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very unimpressed with Vertu. The Peugeot dealership at Barnstaple is being closed with alternatives offered as Exeter or Taunton. Alongside this, my 208, bought new in September 25 has inaccurate dashboard readings from day 1 of having the car. Barnstaple Peugeot were unable to rectify the issues, especially having had the car for a week and also because they won't be there after 5th February. I've told customer services that I don't want the car and I'd rather go back to an older car with simpler technology but they aren't being very helpful. My first email to customer services was on 5th November, their first meaningful response was today, 28th January in which they cited 'backlog issues'. Any help would be appreciated.

Reply from Vertu Motors - Peugeot Barnstaple
Purchased a used Peugeot 208 GT Premium from Vertu Barnstaple and found it to be a joyfully stress free experience. Priced fairly and with a decent part ex price for my old 208 it felt like one of those rare times when you’re super chuffed with the deal! All done via phone/sms/email and the new car delivered to my driveway 2 days later. Special thanks to Alex who was so friendly and thorough and who went above and beyond to get my new car to me in atrocious weather - you’re a 🌟

Reply from Vertu Motors - Peugeot Barnstaple
Very welcoming put us at ease.nothing was to much trouble.car we went to see was not quite right for us. The saleswoman asked what we were looking for made us a cup of coffee and said she would try to find us the car we wanted.She came back with a perfect solution all be it in Darlington.Six days later we collected car absolutely thrilled to bits.Brilliant service thank you.

Reply from Vertu Motors - Peugeot Barnstaple
From the moment we walked into the showroom, we knew we had made the right choice. Claire (Sales Executive) made us feel very welcome and explained clearly the options available to us in choosing our new Peugeot 208.

Reply from Vertu Motors - Peugeot Barnstaple
Everyone was so helpful especially Caroline and it all went very smoothly and quickly . Would highly recommend!

Reply from Vertu Motors - Peugeot Barnstaple
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.