This is the first car I’ve bought from this company and I’ve been very impressed with their support especially from Wahid Hussain in sales. The car I bought was exactly as described in every respect.... See more
Company replied
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This is the first car I’ve bought from this company and I’ve been very impressed with their support especially from Wahid Hussain in sales. The car I bought was exactly as described in every respect.... See more
Company replied
Had my car in for a service at Renault Derby today, the actual communication was great, the ease of drop off, payment and collection were all fantastic however the car wasn’t valeted which I’ve never... See more
Company replied
Great service, Daniel Redfern explained everything brilliantly when we test drove our new Renault Austral. The paperwork, finance, service plan warranty etc was explained clearly & in a 'Plain Englis... See more
Company replied
We picked up our car yesterday from Vertu Derby and are really pleased with the car and also the experience of buying it from the sales team. Jan was friendly and straightforward in all aspects of... See more
Company replied
Written by the company
Sir Frank Whittle Road, DE21 4RX, Derby, Derbyshire, United Kingdom
Asks customers to review
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Replied to 96% of negative reviews
Typically replies within 24 hours
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What can I say amazing customer service. From the point of the carwow team to the dealership. Daniel was amazing! So patient. Answered all my questions. The handover was great and professional. Cleanest car we have ever picked up from a dealership. The Clio is amazing! Thank you so much and highly recommended

Reply from Vertu Motors - Renault Derby
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