I spotted a car on line that suited my requirements, I did not realise that it was over 200 miles away from me, but I was taken by this car so made contact with Vertu about it. They answered all my q... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I bought a new Renault 5 from Renault Plymouth and dealt with Liam. He was very helpful and kept me informed of the approximate delivery date and how things were progressing. As it happened I collecte... See more
Company replied
Bought a lovely black Symbioz today from Vertu Renault Plymouth. Leo Millman was very helpful and knowledgeable about everything and really went above and beyond to help us. We needed a new car before... See more
Company replied
Chloe was fantastic. She made the experience easy. Always called me back, kept me updated and explained all features of the new car upon collection. Never felt rushed or under pressure. Great custome... See more
Company replied
Company details
About Vertu Motors - Renault Plymouth
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
20 Valley Road, Plympton, PL7 1RF, Plymouth, Devon, United Kingdom
- 0344 659 5729
4.4
Excellent
26 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cory made our experience very easy and…
Cory made our experience very easy and went above and beyond, highly recommend buying from Cory at Vertu
4 October 2025
Unprompted review
Reply from Vertu Motors - Renault Plymouth
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Excellent customer service
Excellent customer service. Very friendly staff who take the time you need.
20 September 2025
Unprompted review
Reply from Vertu Motors - Renault Plymouth
Good morning Claire. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
Great service from start to finish
Great service from start to finish. I traded in my old car for another new one. My Sales Executive Dan Evans was fantastic. He was very knowledgeable and kept me informed throughout the process up to delivery. Would highly recommend Vertu Renault Plymouth.
7 September 2025
Unprompted review
Reply from Vertu Motors - Renault Plymouth
Good afternoon Nick. Thank you for taking the time to leave a review regarding your experience with Dan our Sales Team at Vertu Renault Plymouth. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean
Excellent service from the Sales Team
From organising a test drive of a Renault 5 E-Tech, discussing vehicle options and finance to the handover of my new car, great service was provided by the team Vertu Motors - Renault Plymouth. Leo Millman, the sales advisor was very helpful in guiding me through the whole purchasing process and providing me with a comprehensive handover. Thanks also go to Phil Royle, Sales Manager for his help.
1 September 2025
Unprompted review
Reply from Vertu Motors - Renault Plymouth
Good afternoon John. Thank you for taking the time to leave a review regarding your experience with our Leon in our Sales Team at Vertu Renault Plymouth. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean
Renault Capture
I picked up my new Renault Capture today ,what a fantastic vehicle.
I was assisted throughout the whole process by Leo ,I found him extremely knowledgeable about all of your cars , enthusiastic & polite.
He was always well turned out a credit to your company.
20 August 2025
Unprompted review
Reply from Vertu Motors - Renault Plymouth
Thank you so much for your kind words! We are so happy to hear that Leo was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.