They were fantastic from beginning to the end, very friendly and helpful, it was a pleasure to buy the vehicle. They made it so easy, especially Aaron Murphy he was a joy, so friendly and made you... See more
Company replied
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They were fantastic from beginning to the end, very friendly and helpful, it was a pleasure to buy the vehicle. They made it so easy, especially Aaron Murphy he was a joy, so friendly and made you... See more
Company replied
I was made welcome and at ease to overcome my stress. Josh is an excellent dealership. He was kind listened before giving me an answer. He allowed me to make my own decision. I end purchasing Skoda el... See more
Company replied
Have always used vertu as I trust the reputation. I have not ever been disappointed. My experience with vertu Nottingham has however been mixed and a long road to get the car I need and to the standar... See more
Company replied
Fantastic experince , we get served by Aaron . Aaron was friendly, fast and efficient to help us to choose are new car . Answer all our question ,always there and very profecionall , Five stars... See more
Company replied
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Nuthall Road 20, NG8 5AT, Nottingham, Nottinghamshire, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Staff were helpful and informative and customer service was personal and enthusiastic

Reply from Vertu Motors - Skoda Nottingham
They were fantastic from beginning to the end, very friendly and helpful, it was a pleasure to buy the vehicle.
They made it so easy, especially Aaron Murphy he was a joy, so friendly and made you feel so at home.
Overall the experience was a pure delight,

Reply from Vertu Motors - Skoda Nottingham
I enjoyed the experience. Adam Gilchrist was very helpful, friendly and informative.

Reply from Vertu Motors - Skoda Nottingham
Fantastic experince , we get served by Aaron . Aaron was friendly, fast and efficient to help us to choose are new car . Answer all our question ,always there and very profecionall ,
Five stars all the way, to our new car !!

Reply from Vertu Motors - Skoda Nottingham
Excellent service and extremely professional and pleasant sales agent

Reply from Vertu Motors - Skoda Nottingham
Josh was very professional and helpful and answered any questions that we had

Reply from Vertu Motors - Skoda Nottingham
From initial call to picking up the vehicle, it was simple, fast and not the usual back and forth trying to achieve a good price. Josh was friendly and easy to ask questions and got all the admin side sorted seamlessly. All in all, great service and would definitely use this garage again.

Reply from Vertu Motors - Skoda Nottingham
I was made welcome and at ease to overcome my stress. Josh is an excellent dealership. He was kind listened before giving me an answer. He allowed me to make my own decision. I end purchasing Skoda elroq due to Josh entire support. I would recommend Josh to my friends and family should they want to purchase Skoda. The receptionist was always kind and helpful as well.

Reply from Vertu Motors - Skoda Nottingham
Josh Harris, sales executive, listened to what we wanted from a car and guided us towards our purchase by clearly explaining our options and giving us the time and space to come to our decision - which took several days! Josh also gave us a very thorough handover explaining all the unfamiliar features of our new car. Thank you for the coffees and biscuits too.

Reply from Vertu Motors - Skoda Nottingham
Brett was most helpful without being over the top. He guided me through the process in a calm efficient manner
Thanks for your help

Reply from Vertu Motors - Skoda Nottingham
Have always used vertu as I trust the reputation. I have not ever been disappointed. My experience with vertu Nottingham has however been mixed and a long road to get the car I need and to the standard I expect from the group, I would advise particular caution when buying a used car particularly for distance sales. However, one individual got it all sorted. Aaron is absolutely amazing. Such a kind and considerate sales associate, listens, understands and advised to the best of his ability. Cannot fault Aaron's customer service at all - I know who I will be buying my next car from!

Reply from Vertu Motors - Skoda Nottingham
I had a great exprience at vertu motors skoda the staff there were really helpful and kind
The whole athomsphere were uplifting ,welcoming and made me choose my car more easily .
Especially one of the salesman josh great guy really great guy

Reply from Vertu Motors - Skoda Nottingham
Excellent service from start to finish. No pressure ans friendly staff. I am not one for "enjoying" car purchases but this was easy, clear and really positive and I wouldn't hesitate to recommend the team.

Reply from Vertu Motors - Skoda Nottingham
Rehan was Very welcoming and knowledgeable of the vehicle which I was buying. Then I had a test drive which was good to get feel of the vehicle which I then purchased. They then delivered it to me at my home address, which was perfect. A bit of a hiccup, but we sorted it all in the end. Thanks to Rehan Rafiq

Reply from Vertu Motors - Skoda Nottingham
From the first inquiry, to collecting the vehicle a second to none experience, the best I have ever had , thank tou

Reply from Vertu Motors - Skoda Nottingham
Wesley was very kind and patient showing us the car and explaining all the controls.
James was very kind and generous in dealing with some minor niggles and explaining things to us.

Reply from Vertu Motors - Skoda Nottingham
Wesley helped me out through the whole process and prepped my car ready for collection. Very helpful and willing to go the extra step to make sure the car was up to standard before collection.

Reply from Vertu Motors - Skoda Nottingham
My experience was a pleasant one,
Clarity and attention to details and good information. Many thanks,
Carlton.

Reply from Vertu Motors - Skoda Nottingham
Slick service from start to finish and everything was ready for my arrival and exactly what was described during the sale online

Reply from Vertu Motors - Skoda Nottingham
Very friendly, and guided me through the process of buying etc online with clear explanations. And nice follow up to ensure all went smoothly and to my completesatisfaction

Reply from Vertu Motors - Skoda Nottingham
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