Vertu Motors - Skoda Nottingham Reviews 36

TrustScore 4.5 out of 5

4.6

Nuthall Road 20, NG8 5AT Nottingham, Nottinghamshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

They were fantastic from beginning to the end, very friendly and helpful, it was a pleasure to buy the vehicle. They made it so easy, especially Aaron Murphy he was a joy, so friendly and made you... See more

Company replied

Rated 5 out of 5 stars

I was made welcome and at ease to overcome my stress. Josh is an excellent dealership. He was kind listened before giving me an answer. He allowed me to make my own decision. I end purchasing Skoda el... See more

Company replied

Rated 4 out of 5 stars

Have always used vertu as I trust the reputation. I have not ever been disappointed. My experience with vertu Nottingham has however been mixed and a long road to get the car I need and to the standar... See more

Company replied

Rated 5 out of 5 stars

Fantastic experince , we get served by Aaron . Aaron was friendly, fast and efficient to help us to choose are new car . Answer all our question ,always there and very profecionall , Five stars... See more

Company replied


Company details

  1. Car dealer
  2. Auto parts shop
  3. Vehicle Repair
  4. Motor vehicle dealer
  5. Used car dealer

About Vertu Motors - Skoda Nottingham

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Nuthall Road 20, NG8 5AT, Nottingham, Nottinghamshire, United Kingdom

  • 0330 108 6559

4.6

Excellent

TrustScore 4.5 out of 5

36 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Excellent and informative staff

Staff were helpful and informative and customer service was personal and enthusiastic

18 June 2026
Unprompted review
Vertu Motors  - Skoda Nottingham logo

Reply from Vertu Motors - Skoda Nottingham

Good afternoon Roger,

Thank you for your kind feedback, it’s great to hear the team were helpful, informative and provided such a personal and enthusiastic service.

Kind regards,
Dean

Rated 5 out of 5 stars

They were fantastic from beginning to…

They were fantastic from beginning to the end, very friendly and helpful, it was a pleasure to buy the vehicle.
They made it so easy, especially Aaron Murphy he was a joy, so friendly and made you feel so at home.
Overall the experience was a pure delight,

19 June 2026
Unprompted review
Vertu Motors  - Skoda Nottingham logo

Reply from Vertu Motors - Skoda Nottingham

Thank you so much for your kind words! We are so happy to hear that Aaron was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Rated 5 out of 5 stars

I enjoyed the experience

I enjoyed the experience. Adam Gilchrist was very helpful, friendly and informative.

5 June 2026
Unprompted review
Vertu Motors  - Skoda Nottingham logo

Reply from Vertu Motors - Skoda Nottingham

Hi Colin,

Thank you for your fantastic 5-star review!

We’re delighted to hear you enjoyed your experience and that Adam was so helpful, friendly and informative throughout.
We hope to welcome you back to Vertu Škoda Nottingham again soon.

Kind regards,
Kerry

Rated 5 out of 5 stars

New car

Fantastic experince , we get served by Aaron . Aaron was friendly, fast and efficient to help us to choose are new car . Answer all our question ,always there and very profecionall ,
Five stars all the way, to our new car !!

13 June 2026
Unprompted review
Vertu Motors  - Skoda Nottingham logo

Reply from Vertu Motors - Skoda Nottingham

Thank you so much for your fantastic feedback — we really appreciate you taking the time to share your experience.
We’re delighted to hear that Aaron provided such friendly, fast, and efficient service while helping you choose your new car. It’s great to know he was able to answer all your questions and support you throughout in such a professional manner.
I’ll be sure to pass along your kind comments to Aaron — he’ll be thrilled to receive them!
Congratulations on your new car, and thank you again for the five-star review. We hope you enjoy every mile.
Kind regards,
Keith

Rated 5 out of 5 stars

Excellent service and extremely…

Excellent service and extremely professional and pleasant sales agent

5 June 2026
Unprompted review
Vertu Motors  - Skoda Nottingham logo

Reply from Vertu Motors - Skoda Nottingham

Thank you for your feedback. We’re delighted to hear that you received excellent service from a very professional and pleasant sales colleague. Your kind comments are very much appreciated.

Kind regards,
Matthew

Rated 5 out of 5 stars

Josh was very professional and helpful…

Josh was very professional and helpful and answered any questions that we had

5 June 2026
Unprompted review
Vertu Motors  - Skoda Nottingham logo

Reply from Vertu Motors - Skoda Nottingham

Thank you for sharing your feedback. It’s great to hear that Josh provided such professional and helpful support, and that he was able to answer all of your questions with confidence. We’re really pleased the experience felt so positive.

Many thanks,
Chloe

Rated 5 out of 5 stars

Seamless

From initial call to picking up the vehicle, it was simple, fast and not the usual back and forth trying to achieve a good price. Josh was friendly and easy to ask questions and got all the admin side sorted seamlessly. All in all, great service and would definitely use this garage again.

30 May 2026
Unprompted review
Vertu Motors  - Skoda Nottingham logo

Reply from Vertu Motors - Skoda Nottingham

Good afternoon Ellen,

Thank you for your great feedback. It’s fantastic to hear everything felt simple and efficient from start to finish, without the usual back and forth. It sounds like Josh made the whole process easy, keeping things smooth and handling everything seamlessly.

We really appreciate your recommendation and hope to see you again in the future.

Kind regards,
Dean

Rated 5 out of 5 stars

I was made welcome and at ease to…

I was made welcome and at ease to overcome my stress. Josh is an excellent dealership. He was kind listened before giving me an answer. He allowed me to make my own decision. I end purchasing Skoda elroq due to Josh entire support. I would recommend Josh to my friends and family should they want to purchase Skoda. The receptionist was always kind and helpful as well.

29 May 2026
Unprompted review
Vertu Motors  - Skoda Nottingham logo

Reply from Vertu Motors - Skoda Nottingham

Good afternoon,

Thank you for your review. It’s great to hear that you were made to feel welcome and at ease, and that Josh took the time to listen and support you without any pressure. Helping you feel confident in your decision is so important, and it’s lovely to know his approach made such a difference. We’re also pleased the wider team were kind and helpful throughout.

We really appreciate your recommendation.

Kind regards,
Dean

Rated 5 out of 5 stars

Used car purchase at Vertu Skoda, Nottingham

Josh Harris, sales executive, listened to what we wanted from a car and guided us towards our purchase by clearly explaining our options and giving us the time and space to come to our decision - which took several days! Josh also gave us a very thorough handover explaining all the unfamiliar features of our new car. Thank you for the coffees and biscuits too.

22 May 2026
Unprompted review
Vertu Motors  - Skoda Nottingham logo

Reply from Vertu Motors - Skoda Nottingham

Thank you for such a thoughtful and detailed review. I’m delighted to hear that Josh took the time to understand exactly what you were looking for and supported you through the whole decision‑making process at your own pace. It’s great to know his clear explanations and thorough handover helped you feel confident with all the new features too. And I’m sure he’ll be pleased the coffees and biscuits were appreciated.

Many thanks,
Chloe

Rated 5 out of 5 stars

Brett was most helpful without being…

Brett was most helpful without being over the top. He guided me through the process in a calm efficient manner
Thanks for your help

13 May 2026
Unprompted review
Vertu Motors  - Skoda Nottingham logo

Reply from Vertu Motors - Skoda Nottingham

Good afternoon Jeff,

Thank you for your review. It’s great to hear that Brett guided you through the process in such a calm and efficient way, providing helpful support without any pressure. Your feedback is really appreciated.

Kind regards,
Dean

Rated 4 out of 5 stars

Mixed bag but Aaron is a great sales associate

Have always used vertu as I trust the reputation. I have not ever been disappointed. My experience with vertu Nottingham has however been mixed and a long road to get the car I need and to the standard I expect from the group, I would advise particular caution when buying a used car particularly for distance sales. However, one individual got it all sorted. Aaron is absolutely amazing. Such a kind and considerate sales associate, listens, understands and advised to the best of his ability. Cannot fault Aaron's customer service at all - I know who I will be buying my next car from!

11 May 2026
Unprompted review
Vertu Motors  - Skoda Nottingham logo

Reply from Vertu Motors - Skoda Nottingham

Good morning Beckie,

Thank you for taking the time to share your honest feedback. While it’s disappointing to hear that aspects of your experience didn’t meet the high standards you rightly expect, we really appreciate you highlighting what worked well for you.

It’s great to hear that Aaron took the time to listen, understand your needs and support you through to the right outcome. Knowing he was able to turn things around and provide the level of care and reassurance you value means a lot, and we’re pleased he left such a positive impression.

Thank you again for your openness, and for continuing to place your trust with us.

Kind regards,
Dean

Rated 5 out of 5 stars

I had a great exprience at vertu motors…

I had a great exprience at vertu motors skoda the staff there were really helpful and kind
The whole athomsphere were uplifting ,welcoming and made me choose my car more easily .
Especially one of the salesman josh great guy really great guy

29 April 2026
Unprompted review
Vertu Motors  - Skoda Nottingham logo

Reply from Vertu Motors - Skoda Nottingham

Good morning Krystyna,

Thank you for your review. It’s great to hear you had such a positive experience and found the team helpful and kind in such a welcoming atmosphere. Josh will be delighted to know he made choosing your car easier and left such a great impression.

Kind regards,
Dean

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. No pressure ans friendly staff. I am not one for "enjoying" car purchases but this was easy, clear and really positive and I wouldn't hesitate to recommend the team.

28 April 2026
Unprompted review
Vertu Motors  - Skoda Nottingham logo

Reply from Vertu Motors - Skoda Nottingham

Hi there,
Thank you for your lovely feedback. We're delighted to hear that you received excellent service from start to finish and that the team were friendly and never put you under any pressure. We know buying a car isn’t something everyone enjoys, so it’s great to hear that the process felt easy, clear, and genuinely positive for you.
Your recommendation means a great deal to the team — thank you for taking the time to share your experience.
Kind regards
Dawn

Rated 4 out of 5 stars

Buying my new vehicle, Audi Q5 2.0L S line Quattro

Rehan was Very welcoming and knowledgeable of the vehicle which I was buying. Then I had a test drive which was good to get feel of the vehicle which I then purchased. They then delivered it to me at my home address, which was perfect. A bit of a hiccup, but we sorted it all in the end. Thanks to Rehan Rafiq

24 April 2026
Unprompted review
Vertu Motors  - Skoda Nottingham logo

Reply from Vertu Motors - Skoda Nottingham

Thank you for your kind feedback. We’re delighted to hear that Rehan made you feel very welcome, provided clear knowledge of the vehicle, and supported you throughout from test drive to purchase. It’s great to know the home delivery worked well for you, and we appreciate your patience in resolving the small hiccup along the way. Your thanks will be shared with Rehan Rafiq and the team.
Kind regards,
Matthew

Rated 5 out of 5 stars

From the first inquiry

From the first inquiry, to collecting the vehicle a second to none experience, the best I have ever had , thank tou

12 March 2026
Unprompted review
Vertu Motors  - Skoda Nottingham logo

Reply from Vertu Motors - Skoda Nottingham

Hi Phil,
Thank you for the brilliant 5‑star review. It’s fantastic to hear your experience was second to none from your very first enquiry right through to collecting your vehicle. The team will be delighted with your kind words.
Kind regards,
Kerry

Rated 5 out of 5 stars

Kindness and patience

Wesley was very kind and patient showing us the car and explaining all the controls.

James was very kind and generous in dealing with some minor niggles and explaining things to us.

13 March 2026
Unprompted review
Vertu Motors  - Skoda Nottingham logo

Reply from Vertu Motors - Skoda Nottingham

Good afternoon Mike,

Thank you for taking the time to leave a review. I’m really pleased to hear Wesley made things easy and clear while showing you the car and walking you through all the controls — that patience and clarity can make such a difference. It’s also great to hear James was equally kind and helpful, taking care of the minor niggles and making sure everything was properly explained.

We really appreciate your feedback and are glad the team made your experience a positive one.

Kind regards,
Dean

Rated 5 out of 5 stars

Great sales team

Wesley helped me out through the whole process and prepped my car ready for collection. Very helpful and willing to go the extra step to make sure the car was up to standard before collection.

6 March 2026
Unprompted review
Vertu Motors  - Skoda Nottingham logo

Reply from Vertu Motors - Skoda Nottingham

Good afternoon Andrew,
Thank you for your review. I’m really pleased to hear how well Wesley supported you throughout the whole process. It’s great to know he went the extra mile to prepare your car and make sure everything was up to standard before collection.
Kind regards,
Dean

Rated 4 out of 5 stars

My experience was a pleasant one,

My experience was a pleasant one,
Clarity and attention to details and good information. Many thanks,
Carlton.

21 February 2026
Unprompted review
Vertu Motors  - Skoda Nottingham logo

Reply from Vertu Motors - Skoda Nottingham

Good afternoon Carlton,
Thank you for taking the time to leave your review. I’m really pleased to hear that your experience was a pleasant one, and that the clarity, attention to detail, and information provided all helped make the process smooth for you.
Many thanks for your feedback — it’s truly appreciated.
Kind regards,
Dean

Rated 5 out of 5 stars

Slick service from start to finish and…

Slick service from start to finish and everything was ready for my arrival and exactly what was described during the sale online

16 February 2026
Unprompted review
Vertu Motors  - Skoda Nottingham logo

Reply from Vertu Motors - Skoda Nottingham

Good afternoon Mr Barron,
Thank you for sharing your feedback.
I’m really pleased to hear that everything was handled so smoothly for you. A slick, well‑prepared experience from start to finish is exactly what we aim for, and it’s great to know that the vehicle was exactly as described when you arrived.
Your comments will mean a lot to the team at Škoda Nottingham — thank you again for taking the time to leave your review.
Kind regards,
Dean

Rated 5 out of 5 stars

Very friendly


Very friendly, and guided me through the process of buying etc online with clear explanations. And nice follow up to ensure all went smoothly and to my completesatisfaction

31 January 2026
Unprompted review
Vertu Motors  - Skoda Nottingham logo

Reply from Vertu Motors - Skoda Nottingham

Hi David
Thank you for your kind feedback. We're delighted to hear that you found the team friendly and that they guided you clearly through the online buying process. It’s also great to know the follow‑up support helped ensure everything went smoothly and to your complete satisfaction.
Kind regards
Dawn

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look