My experience of buying a used car from Vertu Toyota was perfect from start to finish. The sales rep Mo provided a brilliant service throughout the process from test driving two different options, the... See more
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Location
Switch locationQuest Park, Wheatley Hall Road, DN2 4LT Doncaster, South Yorkshire, GB
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Greg, Dave & team at Doncaster vertu Toyota were a joy to deal with. They jumped through hoops to overcome Toyota overseas poor supply issues, I was kept upto date throughout the process and they mana... See more
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This was a very smooth experience thanks to Vertu Toyota's streamlined process. I would recommend Vertu Toyota Doncaster to friends and family because Sales Executive Callum Mullins was very kind and... See more
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I dealt with a salesman called Dan Beagley at the Doncaster Vertu Toyota branch. I ordered my car in may 2026 and was told I would take delivery in July, during the waiting period Dan contacted m... See more
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Company details
About Vertu Motors - Toyota Doncaster
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Quest Park, Wheatley Hall Road, DN2 4LT, Doncaster, South Yorkshire, United Kingdom
- 0330 012 3474
4.8
Excellent
138 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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The experience was simple and…
The experience was simple and uncomplicated, my questions were answered and the car delivered on time.
10 March 2026
Unprompted review
Reply from Vertu Motors - Toyota Doncaster
Good morning Iain,
Thank you for taking the time to leave your review. I’m really pleased to hear your experience was simple and straightforward. It’s great to know your questions were answered clearly and that your car was delivered on time — exactly the smooth process we aim to provide.
If there’s anything more we can help with, we’re always here for you.
Kind regards,
Dean
Julie was great
Julie was great
she explained all my options clearly a d took great care to keep me informed at all stages of the process
she was friendly and helpful all the way through
7 March 2026
Unprompted review
Reply from Vertu Motors - Toyota Doncaster
Thank you for sharing your feedback. We’re really pleased to hear that Julie clearly explained all your options and kept you well informed at every stage. It’s great to know she was friendly, helpful and supportive throughout the whole process.
Your comments are much appreciated and will be shared with her.
Kind regards,
Matthew
Purchase of Yaris cross
Big thanks to Dave,part ex and purchase of new 2026 yaris Cross,went smoothly,Dave kept me in the loop of procces, start to finish,upon departure,he explained all controls,and set up tech to my phone via Toyota app
6 March 2026
Unprompted review
Reply from Vertu Motors - Toyota Doncaster
Thank you for sharing your experience. We’re delighted to hear that your part‑exchange and the purchase of your new 2026 Yaris Cross went smoothly. Dave will be pleased to know his clear communication throughout the process made a positive difference. It’s great to hear he took the time to explain all the controls and set up the Toyota app on your phone before you left.
Your feedback is much appreciated.
Kind regards,
Matthew
Dan looked after me really well from…
Dan looked after me really well from ordering my car to driving off in it.
I’ve always been happy with the service I’ve received at Toyota. After all these years it’s like meeting up with old friends who don’t forget you.
Thanks Dan!
2 March 2026
Unprompted review
Reply from Vertu Motors - Toyota Doncaster
Hi Alison,
Thank you so much for your wonderful 5‑star review! We’re delighted to hear that Dan looked after you so well from the moment you placed your order right through to driving your new car away. It’s lovely to know that you’ve consistently been happy with the service at Vertu Toyota Doncaster over the years.
Your comment about it feeling like meeting up with old friends is truly heart‑warming — that’s exactly the kind of experience we aim to provide. Dan will be thrilled with your kind words.
Thank you again for your continued trust and loyalty.
Kind regards,
Liza
Very recommended
We went to see a Lexus nx 300 i was interested. Sale assistant Dave help as , explained everything. He was very helpful until i got my car. He was brilliant .
Very recommended
14 February 2026
Unprompted review
Reply from Vertu Motors - Toyota Doncaster
Thank you for your review. We're delighted to hear that Dave was so helpful, taking the time to explain everything clearly and supporting you right through to collecting your Lexus NX 300. It’s great to know he made the experience brilliant for you. Thank you for the recommendation — it’s really appreciated.
Kind regards,
Keith
Coby was really helpful and informative…
Coby was really helpful and informative and made our purchase go very smoothly. He is an accett to your team. Very professional and welcoming
23 February 2026
Unprompted review
Reply from Vertu Motors - Toyota Doncaster
Thank you for your lovely feedback. We're delighted to hear that Coby was helpful, informative and made your purchase so smooth. He’ll be so pleased to know he made such a positive impression — a real asset to the team.
Kind regards,
Keith
Excellent
Doncaster Dealership salesman Greg was professional and patient and gave excellent customer service from start to finish. Would have no hesitation in recommending
18 February 2026
Unprompted review
Reply from Vertu Motors - Toyota Doncaster
Good afternoon Christine. Thank you for sharing your feedback. We’re delighted to hear that your experience at our Doncaster dealership was such a positive one. Greg will be thrilled to know his professionalism, patience, and excellent customer service made a real difference throughout your visit.
We truly appreciate your recommendation and hope to welcome you again in the future.
Kind regards, Selina
Great car buying experience
Ai-Sha answered my call on Saturday afternoon, showed me the car on Monday and by Wednesday I was driving home in it. Quick, attentive, knowledgeable and friendly help at all times from her and her team.
Best car buying experience I’ve ever had - honest, open and simple.
18 February 2026
Unprompted review
Reply from Vertu Motors - Toyota Doncaster
Thank you for your wonderful review, Ed. I’m so pleased to hear that Ai‑Sha made the whole process quick, friendly and straightforward for you. It’s great to know she and the team were attentive, knowledgeable and able to get you into your new car so smoothly. Hearing that this was your best car buying experience really means a lot to us.
Kind regards,
Danielle
"I had an excellent experience at…
"I had an excellent experience at Toyota Doncaster when purchasing my Prius. The entire team was incredibly professional, helpful, and welcoming. They made the entire process smooth and stress-free, and I couldn’t be happier with my car. I highly recommend them!"
13 January 2026
Unprompted review
Reply from Vertu Motors - Toyota Doncaster
Hi there,
Thank you for your excellent feedback. We're delighted to hear that you had such a great experience at Toyota Doncaster when purchasing your Prius. It’s wonderful to know the team were professional, helpful, and welcoming, and that they made the whole process smooth and stress‑free. We’re thrilled you’re so happy with your car and truly appreciate your recommendation.
Kind regards
Dawn
Great, honest, pressure free sales and service
Liam M was a professional, knowledgeable sales person who guided us brilliantly through the process of buying a car we expressed an interest in. He made sure it was the right vehicle for us and took great care to answer all our queries. The team (including the receptionist and manager at time of handover) took extra care to ensure our comfort and experience - thank you.
11 February 2026
Unprompted review
Reply from Vertu Motors - Toyota Doncaster
Hi Matt
Thank you for your lovely feedback. We're delighted to hear that Liam provided such professional and knowledgeable support throughout your car‑buying journey. It’s great to know he guided you brilliantly, made sure the vehicle was right for you, and took the time to answer all your questions with care.
We also appreciate your kind words about the wider team — including the receptionist and the manager at handover — who ensured you felt comfortable and well looked after. Your comments mean a great deal to us.
Kind regards
Dawn
Rude Staff
Iv been dealing with doncaster burrows Toyota for years now and recently vertu took over,I have to say Iv never seen a company go down hill so quickly,the staff are like completely different people,nobody returns any calls and when you take your car in for service they all seem to have that couldn’t care less attitude apart from the lady on the door. I’m seriously thinking of going to an independent garage in future after 40 years. Such a shame because Iv always had a great relationship with staff,sadly not anymore.
13 January 2026
Unprompted review
Reply from Vertu Motors - Toyota Doncaster
Hi Andrew, Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with your contact information we can certainly have this looked into further for you. Please quote ref TP1A1302 Kind regards, Keith
My experience at Vertu Toyota Doncaster…
My experience at Vertu Toyota Doncaster was memorable because they listened to my needs and guided me to a perfect match without being pushy.
15 January 2026
Unprompted review
Reply from Vertu Motors - Toyota Doncaster
Thank you for your great review. I’m really pleased to hear that your experience at Vertu Toyota Doncaster was so positive. It’s wonderful to know the team listened to your needs and helped you find the perfect match without any pressure. Your feedback is truly appreciated.
Kind regards
Keith
No pressure environment
The process was pretty smooth, especially when it came to test driving and getting the paperwork sorted. I hate high pressure sales so I was really pleased not to be foisted on something I didn’t want. Cars are fairly priced and there’s lots of technical knowledge on the part of the staff, special thanks to Liam C.
Free hot drinks are much appreciated too!
2 February 2026
Unprompted review
Reply from Vertu Motors - Toyota Doncaster
Thank you for your feedback. I’m really pleased to hear the process was smooth for you, especially with the test drive and paperwork. It’s great that you felt no pressure and found the team knowledgeable and fair on pricing. I’ll make sure to pass your thanks on to Liam. And we’re glad you enjoyed the free hot drinks too!
Kind regards,
Keith
Lovely helpful people great cars would…
Lovely helpful people great cars would never buy any other car than a Toyota best cars ever.
Staff at Vertu are always ready to help in any way whatever the situation.
29 January 2026
Unprompted review
Reply from Vertu Motors - Toyota Doncaster
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
RAV-4 Purchase
Dan is a very knowledgeable man with a warm and pleasant manner. He explained everything I needed to know so I had no doubts when I agreed to buy the car.
26 January 2026
Unprompted review
Reply from Vertu Motors - Toyota Doncaster
Thank you so much for your kind words! We are so happy to hear that Dan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
New car
All the staff I dealt with were very professional especially Aisha the young lady who put the sale together who was very friendly and efficient with every aspect of the sale
26 January 2026
Unprompted review
Reply from Vertu Motors - Toyota Doncaster
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Good service but nothing outstanding
Good service but nothing outstanding. Follow up after sale was notreally engaged. Just ticking box. No interaction. And mainly, no particular encouragement to buy. Just "by and go away" approach. Fair enough.
20 December 2025
Unprompted review
Reply from Vertu Motors - Toyota Doncaster
Good morning Pawel. Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Dean
Excellent experience.
Made the process of buying a new car simple, quick and pleasurable. Very professional and courteous. Special thanks to Liam who dealt with the purchase throughout.
15 January 2026
Unprompted review
Reply from Vertu Motors - Toyota Doncaster
Good afternoon Andrew. Thank you so much for your kind words! We are so happy to hear that Liam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Purchasing with Vertu Motors
Purchasing with Vertu Motors - Toyota Doncaster was quick and without issue. This was the third Toyota Rav4 that we have purchased from Vertu Motors and I would definitely recommend them.
18 December 2025
Unprompted review
Reply from Vertu Motors - Toyota Doncaster
Good morning Miranda. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean
The car is green i dont like green but…
The car is green i dont like green but when Dan showed me it was a lovely colour. Dan is the best car salesman I have ever encountered. He was extremely professional and polite. If it wasnt for Dan I would never had bought it thank-you
9 January 2026
Unprompted review
Reply from Vertu Motors - Toyota Doncaster
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
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