I have had two cars from this dealer (burrows) first car and Vertu for my second car. And I found that all the staff were very friendly and welcoming, whether it be maintenance ,parts, or sales.I must... See more
Company replied
Lawrence House, Retford Road, S80 2QD Worksop, Nottinghamshire, GB
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I have had two cars from this dealer (burrows) first car and Vertu for my second car. And I found that all the staff were very friendly and welcoming, whether it be maintenance ,parts, or sales.I must... See more
Company replied
Always a bit nervy buying a new car, especially when it isn't actually new. Not this time, though! The team were very helpful, considerate and attentive throughout the whole process – exactly what you... See more
Company replied
Well I would have enjoyed my purchase of a Corolla estate fl75phy a lot more had I not Had to take it back to have the rear neerside door realigned because it did not shut properly travelling a to... See more
Company replied
Great dealership to deal with both sales and service are fantastic. They are honest and loyal to customers with no hard sell. Evelina stood in for Dan who was sick and she did a great handover and her... See more
Company replied
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Lawrence House, Retford Road, S80 2QD, Worksop, Nottinghamshire, United Kingdom
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Always a bit nervy buying a new car, especially when it isn't actually new. Not this time, though! The team were very helpful, considerate and attentive throughout the whole process – exactly what you need. My wife and I had a thoroughly positive experience from start to finish and will definitely be recommending Vertu to our family and friends.

Reply from Vertu Motors - Toyota Worksop
I have had two cars from this dealer (burrows) first car and Vertu for my second car. And I found that all the staff were very friendly and welcoming, whether it be maintenance ,parts, or sales.I must mention Adrian the sales consultant for his help and information .

Reply from Vertu Motors - Toyota Worksop
Fantastic support and help by Adrian, very helpful and kept me updated throughout the process. Still has a family feel to the business, everyone is lovely and helpful

Reply from Vertu Motors - Toyota Worksop
Well I would have enjoyed my purchase of a Corolla estate fl75phy a lot more had I not
Had to take it back to have the rear neerside door realigned because it did not shut properly travelling a total of 112.8 miles
To Worksop from Mansfield three times
I would have thought this problem should have been rectified before selling me the vehicle

Reply from Vertu Motors - Toyota Worksop
Great service from start to finish when a car for my son and will definitely use you again for my next car

Reply from Vertu Motors - Toyota Worksop
Great dealership to deal with both sales and service are fantastic. They are honest and loyal to customers with no hard sell. Evelina stood in for Dan who was sick and she did a great handover and her professionalism and manner couldn't be improved. Her knowledge of Toyota insurance and the handover process was exemplary. Car was valetted and dash cam from px car transferred to new vehicle. Minor dents repaired where possible.

Reply from Vertu Motors - Toyota Worksop
As a new widow I was apprehensive about buying my first car alone. I was reassured by Mr Leonardo Filippo that he would do his very best for me and he delivered. I changed my mind on the car I wanted and nothing was too much trouble for him. He changed the car and I felt that he was genuine and not just trying to make money from me. From start to finish all the staff here were kind, knowledgeable, patient and helpful. In Particular I would recommend Mr Filippo and Adrian Hewitt who showed me how to work all the gadgets and gizmos. The car runs beautifully and I feel happy I can go back with any questions and be treated well.

Reply from Vertu Motors - Toyota Worksop
The service from the team is second to none. The hostess is so friendly and welcoming. Ben our salesperson is so knowledgeable friendly and helpful. I usually dread going into car showrooms but not this one. A great experience with great customer service.

Reply from Vertu Motors - Toyota Worksop
I had a fantastic experience with Vertu Motors in Worksop, thanks to three outstanding sales advisors — Evelina, Adrian, and Leonardo. From start to finish, they were professional, knowledgeable, and genuinely focused on helping me find the right car rather than just making a sale.
Evelina was incredibly welcoming and attentive, making the whole process feel smooth and stress-free. Adrian stood out for his product knowledge and patience, answering every question clearly and honestly. Leonardo brought great energy and professionalism, ensuring everything was handled efficiently and keeping me updated throughout.
Together, they made the experience feel personal, transparent, and enjoyable. Their customer service was exceptional, and it is easy to see why they are among the best sellers at Vertu Motors. I would highly recommend asking for Evelina, Adrian, or Leonardo if you are looking for a reliable and professional car-buying experience.

Reply from Vertu Motors - Toyota Worksop
Dan was really pleasant and easy to talk to. We went in to enquire about the Yaris Cross and C-HR, and he had great knowledge of both cars. He took the time to answer all of our questions clearly and helped us feel confident in our decision.
We ended up buying the C-HR, and Dan also gave us a great deal on it. This is the second time we’ve bought a car from him, and once again the whole process was straightforward and stress-free. We couldn’t have done it without Dan’s help.

Reply from Vertu Motors - Toyota Worksop
Yet another 5 star recommendation for Toyota Vertu at Worksop. Abbie initially sold me my new Toyota Aygo X, but sadly she wasn't around when I picked it up. I must say the service is second to none. Totally professional in every way. Dan did my handover and he is super nice!! This is my 5th Aygo from Toyota and I wouldn't go anywhere else.

Reply from Vertu Motors - Toyota Worksop
Nice welcome Vertu Worksop, new car in the showroom all ready. Good communications everything sorted.

Reply from Vertu Motors - Toyota Worksop
From start to finish the customer service was excellent. Ben at Vertu in Worksop was delightful to deal with - if ever the right person was in the right job, it’s him. All the staff at the dealership could not have been more attentive, very conscious that we had been there for some time sorting out the paperwork and ensuring we were topped up with drinks and keeping us informed of the process. On top of this, they put up with our not too friendly Dachshund!! As far as the car goes, again Ben spent time going through the various features and controls and at no time did we ever feel pressured to make and there was absolutely no sales patter - and very happy with our purchase. A shout out also goes to the Sales Manager, Leo who looked after us at the end - and as we were just about to pay for some Toyota “merch” to go with our new car, he stepped in and arranged for it to be given to us without charge - pure class from a first rate dealership!!

Reply from Vertu Motors - Toyota Worksop
Dan was incredibly professional whilst also being friendly and helpful. No pressure was put on me to purchase a car or any of the additional options.
I was kept up to date regarding my order following the purchase. All questions I had prior to delivery were responded to quickly.
The customer service at Worksop has been really good and I feel comfortable that if I have any questions that I am able to call for assistance.

Reply from Vertu Motors - Toyota Worksop
It was great experience getting our Toyota Yaris cross from Vertu Motors. Adrian was really helpful at workshop branch. I will highly recommend them.

Reply from Vertu Motors - Toyota Worksop
My C-HR was prepared perfectly. The seller, Dan, was a great guy, and handled everything to the highest standard. I highly recommend VERTU Toyota Worksop.

Reply from Vertu Motors - Toyota Worksop
Adrian helped us from start to finish. He was able to answer our questions, and made sure everything was running smoothly.

Reply from Vertu Motors - Toyota Worksop

Reply from Vertu Motors - Toyota Worksop
Toyota are the most trustworthy manufacturer.
Ben the salesman was totally professional throughout making it a really pleasant experience.

Reply from Vertu Motors - Toyota Worksop
We had to travel over 2 hours to pick the car up. From start (over the phone) to finish Adrian made the process and transactions so easy, that when we arrived other than dotting the I’s and crossing the t’s, everything was sorted, so stress free, professional, yet extremely friendly and such a pleasure to be taken care of without a second thought… definitely worth the journey. We’ve had the car nearly a week and we love it. Thank you so much Adrian and the amazing team.

Reply from Vertu Motors - Toyota Worksop
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