This is the first car I brought from this dealership. I contacted Martin on Friday asking for assistance to find a car. Amy contacted me on Saturday morning to advise she had found me one. I collected... See more
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This is the third vehicle I have purchased, from Vertu Vauxhall at Lichfield. I just want to send a big shout out, and a special thankyou to Amy Carnall. Nothing has been too much trouble from start t... See more
Company replied
Purchasing my 1st car was a fantastic experience Purley because of Wayne! He's made the process so easy and enjoyable. No question was too much &(there were a lot lol) Wayne was an absolute delig... See more
Company replied
Adil was amazing. So helpful and did everything he could to help and support me through the process of buying a new car. Will defo be returning to see him for my next car.
Company replied
Company details
About Vertu Motors - Vauxhall Lichfield
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Eastern Avenue, WS13 7SA, Lichfield, Staffordshire, United Kingdom
- 0344 659 7238
4.8
Excellent
45 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Amazing service
Adil was amazing. So helpful and did everything he could to help and support me through the process of buying a new car. Will defo be returning to see him for my next car.
26 June 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Lichfield
Hi Gemma,
Thank you for your fantastic feedback.
We’re delighted to hear Adil provided such amazing support and helped guide you through your car purchase. It’s great to know you felt so well looked after.
We look forward to welcoming you back for your next car.
Kind regards,
Danielle
First car from this dealership
This is the first car I brought from this dealership. I contacted Martin on Friday asking for assistance to find a car. Amy contacted me on Saturday morning to advise she had found me one. I collected the car on Wednesday. From the start Amy has been more than helpful, she has kept me up to date with everything and has found me the perfect car. Overall the whole team I have spoken to have been friendly and any queries I have had have been answered promptly. I would highly recommend this dealership to everyone. Once again thank you to Martin and Amy for all your help.
24 June 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Lichfield
Good afternoon Amy,
Thank you for your fantastic feedback, it’s great to hear Martin and Amy provided such helpful and responsive support from the start. We’re delighted everything moved so quickly and that you found the perfect car.
Kind regards,
Dean
They Went Above And Beyond & Great Communication!
This is the third vehicle I have purchased, from Vertu Vauxhall at Lichfield. I just want to send a big shout out, and a special thankyou to Amy Carnall. Nothing has been too much trouble from start to finish, and she has the patience of a saint. I say this, because I'd made multiple calls, of which unusually I was quite indecisive. But the calm, and professional approach from Amy, put me on the right track, to importantly make the correct decision. To mention also, it was the added customer care also, on the collection of the new vehicle. It was the small attention to detail things that mattered, and was impressive also. Amy and the team, kindly fitted my new seat covers ordered, inserted the floor mats, and changed the spare wheel over from my previous car. These are the things that count, and make you feel valued as a customer. I'd like to take this opportunity to thank Amy and the team again, as the whole process, communication, and transaction has been a superb experience!
22 June 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Lichfield
Good afternoon,
Thank you for your fantastic feedback, it’s great to hear Amy provided such patient, professional and supportive service throughout. We’re pleased the whole experience and attention to detail made such a positive difference for you.
Kind regards,
Dean
We had a fantastic experience buying…
We had a fantastic experience buying our new car, Amy was amazing and made the process very easy, we chose a car, test drove it, decided to buy it and drove away the same day. Would highly recommend.
22 May 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Lichfield
Thank you for your fantastic review! We’re delighted to hear you had such a positive experience purchasing your new car.
It’s wonderful to know Amy made the process so easy and enjoyable for you, and that everything—from test drive to driving away the same day—ran so smoothly. She’ll be thrilled to hear your kind words.
We really appreciate your recommendation and hope you’re loving your new car. We look forward to welcoming you back again in the future.
Kind regards,
Keith
Salesmen
Spoke to Wayne foster today to talk about the Grandland what a great experince talking to him everything I wanted to know he knew helpful and to me very trusting amazing to think in our own town we have a Vauxhall deaier but I had to travel to Lichfield for a test drive because our local garage could not give me one poor show but I would recomend Wayne to anyone who whats a Vauxhall car
21 May 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Lichfield
Hi Keith,
Thank you for your updated 5-star review! We’re delighted to hear that you had such a great experience with Wayne at Vauxhall Lichfield.
It’s fantastic to know that Wayne was so knowledgeable, helpful and trustworthy, taking the time to answer all of your questions and support you throughout your visit. Your recommendation will mean a lot to him and the team.
We really appreciate you taking the time to update your feedback and share your experience.
Kind regards,
Kerry
Great company to deal with
Great company to deal with. Ben was friendly, Kyan’s very helpful.
Thanks also to Martin and Sumeer
14 May 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Lichfield
Hi Roger,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you found Vertu Vauxhall Lichfield a great company to deal with.
It’s wonderful to know that Ben, Kyan, Martin and Sumeer all contributed to such a positive experience. Your kind words will be greatly appreciated by the whole team.
Thank you again for choosing Vertu Motors, and we hope to welcome you back in the future.
Kind regards,
Liza.
Toby was brilliant start to finish
9 May 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Lichfield
Thank you for your feedback. I’m really glad to hear Toby looked after you so well from start to finish — he’ll be delighted to receive your praise.
Many thanks,
Chloe
Friendly staff
Friendly staff, no pressure sales environment, really helpful in assisting us with choosing my new car without being pushy. Great service and flexible to fit in with our timescales. Every member of the team was great!
I was not even close to thinking I would be buying a Vauxhall but so glad I did!!
29 April 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Lichfield
Hi there,
Thank you for your fantastic feedback. We're delighted to hear that you found the team friendly and appreciated the relaxed, no‑pressure environment while choosing your new car. It’s great to know the team were so helpful without being pushy and were able to work flexibly around your timescales — that’s exactly the experience we aim to provide.
We love that you came in not expecting to buy a Vauxhall and left so pleased with your decision — that’s brilliant to hear!
Your kind words about the whole team mean a great deal. Thank you again for choosing us.
Kind regards
Dawn
The staff at Vertu Vauxhall Lichfield…
The staff at Vertu Vauxhall Lichfield were fantastic in the way my car purchase was handled. From start to finish every aspect was covered in a friendly, informative and professional manner. I'd like to especially thank Amy, who covered all the details and made the purchase process such a pleasurable experience.
30 April 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Lichfield
Hi Steve
Thank you for your wonderful feedback. We're delighted to hear that your experience at Vertu Vauxhall Lichfield was such a positive one and that the whole car‑buying process was handled so well from start to finish. It’s great to know everything was covered in a friendly, informative, and professional manner.
A special thank you for recognising Amy — we’re thrilled to hear she took such good care of you, explained all the details clearly, and made the purchase such a pleasurable experience. Your kind words will mean a lot to her and the team.
Thank you again for taking the time to share your experience.
Kind regards
Dawn
Visited to look into a motability car…
Visited to look into a motability car and was met me Wayne Foster who was outstanding. He showed me before I arrived a personal video of the cars I was interested in and then answered all my questions. I was given a thorough look at my options and then the ordering process was efficient and easy. Can't this recommend this gentleman enough.
I am now driving my new Mokka very happy ..thank you wanye
1 May 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Lichfield
Hi Deborah
Thank you for your lovely feedback. We're delighted to hear that your Motability visit was such a positive experience and that Wayne Foster looked after you so well. It’s wonderful to know he went the extra mile by sharing a personal video before your visit, answering all your questions, and clearly talking you through all the available options.
We're pleased the ordering process was efficient and easy, and even happier to hear that you're now driving your new Mokka and enjoying it so much. Your kind words about Wayne mean a great deal — he’ll be delighted to hear how happy you are.
Thank you again, and enjoy your new car.
Kind regards
Dawn
Purchasing Dave
Purchasing my 1st car was a fantastic experience Purley because of Wayne! He's made the process so easy and enjoyable. No question was too much &(there were a lot lol)
Wayne was an absolute delight to speak with and on the day Dave (my car arrived) he was just as excited as me!!!
Even after collection, he's always been just a call/email away if I've needed anything.
He is an absolute credit too your company, definitely one too keep 👏
30 March 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Lichfield
Hi Grace
Thank you so much for sharing such a lovely review. We're absolutely delighted to hear that purchasing your first car was such a fantastic experience — especially thanks to Wayne. It’s wonderful to know he made the whole process easy, enjoyable, and always took the time to answer your questions (no matter how many there were!).
We love hearing that Wayne shared in your excitement on the day your car arrived, and that his support didn’t stop after collection. Being just a call or email away is exactly the level of care we aim to provide.
Your kind words truly show what an asset Wayne is to the team, and they’ll mean a great deal to him. Congratulations on your first car — we wish you many happy miles ahead.
Kind regards
Dawn
Excellent service from Toby Sanders and…
Excellent service from Toby Sanders and team. Hassle free and attentive.
23 April 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Lichfield
Hi Olly
Thank you for your excellent feedback. We're really pleased to hear you received hassle‑free and attentive service from Toby Sanders and the team. Your kind words are truly appreciated.
Kind regards
Dawn
The Car we wanted.
What can I say Excellent service with Toby, We could not fault the Knowledge & Experience with him, Martin found us the perfect car we wanted..Very Friendly not Pushy Thank You Toby &Martin...Steve &Elaine Hildreth x
23 April 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Lichfield
Thank you so much for your lovely feedback.
We’re delighted to hear that you received excellent service from Toby and that his knowledge and experience made such a positive difference. It’s also great to know that Martin helped find the perfect car for you and that the whole experience was friendly and relaxed, just as it should be. Feedback like yours really highlights the strength of our team.
Your kind thanks will be passed on to both Toby and Martin. We hope you’re enjoying your new car and wish you many happy miles ahead.
Kind regards,
Keith
Great experience buying my Corsa from…
Great experience buying my Corsa from Vauxhall in Lichfield. James was very helpful, understanding, and accommodating throughout. He made the whole process easy and stress-free. Really pleased with the service — highly recommend!
14 April 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Lichfield
Thank you for your kind review. We’re delighted to hear that James provided such helpful, understanding, and accommodating support throughout your car‑buying journey. It’s great to know he made the process easy and stress‑free, and that you’re so pleased with your Corsa and the service received at Vauxhall Lichfield. Your recommendation is very much appreciated.
Kind regards,
Matthew
The team is amazing and very…
The team is amazing and very understanding.
10 April 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Lichfield
Hi there,
Thank you for your lovely feedback. We're really pleased to hear that you found the team amazing and very understanding. Your comments are truly appreciated.
Kind regards
Dawn
Outstanding staff, easy to order a motability vehe.
Visited to look into a motability car and was met me Wayne Foster who was outstanding. He showed me before I arrived a personal video of the cars I was interested in and then answered all my questions. I was given a thorough look at my options and then the ordering process was efficient and easy. Can't this recommend this gentleman enough.
9 April 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Lichfield
Good afternoon,
Thank you for sharing your experience. It’s great to hear how helpful Wayne was from the very start, especially with the personal video ahead of your visit and taking the time to answer all your questions. I’m pleased the Motability options were clearly explained and that the ordering process felt smooth and straightforward.
Your recommendation is really appreciated.
Kind regards,
Dean
First class service!!
After looking for months for a first car for my son we found a car on the vertu site. The service we received in terms of call backs, information, help and support was fantastic compared to other large companies we had tried. Lichfield Vauxhall was accommodating in every way possible especially as the car wasn’t at there branch and went above and beyond to make this first car sale a lovely experience. I can’t recommend Martin, James and the two other guys enough..
8 April 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Lichfield
Thank you so much for taking the time to share your experience. We’re delighted to hear that, after such a long search for your son’s first car, we were able to make the process a positive and memorable one. It’s great to know that the communication, support, and service you received stood out compared to other companies.
We’re particularly pleased that the team at Lichfield Vauxhall were able to accommodate your needs and go above and beyond, even with the vehicle being located at another branch. Your kind words about Martin, James, and the rest of the team will be shared with them — they’ll be thrilled to know they helped make this first car purchase such a special experience.
Thank you again for your recommendation, and we wish your son many happy and safe miles in his new car.
Kind regards,
Keith
DEDICATED MAN
We are so grateful to Wayne what a fantastic person, so professional, caring, and treated us with a lot of respect. With ever questions answered he is such an asset to the company, this world would be a great place with a lot more Wayne's in it thank you .Leana&Chris 😊
23 March 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Lichfield
Thank you so much, Leana and Chris, for your wonderful review. We’re delighted to hear how professionally and kindly Wayne supported you. It’s fantastic to know he answered every question and made you feel respected and well looked after — he truly is a great asset to the team. Your kind words mean a lot.
Kind regards,
Keith
Wayne foster made us very welcome
Wayne foster made us very welcome. Great customer service & communication went through all the options and achieved everything we asked for we have now got the car and love it. Would definitely ask for his help again thank you
16 February 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Lichfield
Hi Leanne,
Thank you for leaving this review. We are so pleased to hear that Wayne Foster made you feel so welcome and provided great customer service and communication throughout. It is wonderful to know he went through all the options, achieved everything you asked for and helped you into a car you love.
We really appreciate your kind words and are glad to hear you would ask for his help again.
Kind regards,
Danielle
Excellent customer service from James
Excellent customer service from James. Very friendly and professional. I was kept up to date every step of the way. Everyone is very friendly and helpful. I would definitely recommend Vertu Vauxhall
12 February 2026
Unprompted review
Reply from Vertu Motors - Vauxhall Lichfield
Thank you for your lovely feedback. I’m delighted to hear that James provided excellent customer service and kept you informed every step of the way. It’s great to know the whole team came across as friendly and helpful. We truly appreciate your recommendation for Vertu Vauxhall.
Kind regards,
Keith
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