As a younger buyer, this was my first time going to a main dealership. I was served by Gary Chapman who was very helpful and made the whole process easy and stress free. Thank you for an amazing servi... See more
Company replied
Brindley Way, Lyme Green Business Park, SK11 0TB Macclesfield, Cheshire, GB
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As a younger buyer, this was my first time going to a main dealership. I was served by Gary Chapman who was very helpful and made the whole process easy and stress free. Thank you for an amazing servi... See more
Company replied
Josef made the process so simple and quick. He took care of everything sorting the finance and keeping me updated. When I collected, he was thorough in going through all the details and features of th... See more
Company replied
Josef gave an above and beyond service. From signing to keys in hand in 24 hours! Absolute hero!
Company replied
The staff were flexible and accommodating with our requests. Easy to talk to and no complaints
Company replied
Written by the company
Brindley Way, Lyme Green Business Park, SK11 0TB, Macclesfield, Cheshire, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Josef gave an above and beyond service.
From signing to keys in hand in 24 hours!
Absolute hero!

Reply from Vertu Motors - Vauxhall Macclesfield
The service we received from Gaz at Macclesfield was excellent making the experience stress free

Reply from Vertu Motors - Vauxhall Macclesfield
As a younger buyer, this was my first time going to a main dealership. I was served by Gary Chapman who was very helpful and made the whole process easy and stress free. Thank you for an amazing service and attention to detail. I would definitely consider coming back again and would recommend to anyone.

Reply from Vertu Motors - Vauxhall Macclesfield

Reply from Vertu Motors - Vauxhall Macclesfield
Josef made the process so simple and quick. He took care of everything sorting the finance and keeping me updated. When I collected, he was thorough in going through all the details and features of the car and set things up for me. I'd definitely use Vertu Vauxhall Macclesfield again. Thanks for a lovely experience!

Reply from Vertu Motors - Vauxhall Macclesfield

Reply from Vertu Motors - Vauxhall Macclesfield
The staff were flexible and accommodating with our requests.
Easy to talk to and no complaints

Reply from Vertu Motors - Vauxhall Macclesfield
A very positive experience. I had a rough idea of the vehicle i wanted and Josef was very helpful. I would highly recommend

Reply from Vertu Motors - Vauxhall Macclesfield
Josef Savage Sales Executive, went over and above to find a replacement car when our car was written off due to a car accident. Fantastic service!
Vertu look after Joe, he is BRILLIANT!

Reply from Vertu Motors - Vauxhall Macclesfield
Excellent service and advice. Staff very friendly and knowledgeable, and made the whole process of buying a car simple and straightforward. Zac (sales) was very polite, friendly, approachable and helpful. Would recommend and go there again

Reply from Vertu Motors - Vauxhall Macclesfield
Customer care excellent, nothing too much trouble for the Sales team. Josef super quick and knowledgeable to get me on the correct deal with the right car, David sorting out the finance/ insurance and petrol so I could get the car within a week and Jonathon sealing the deal and answering my multiple questions, Including a servicing contract and making me feel at ease and then running through everything on the car and connecting my phone up to the car for me. Top notch all of them.

Reply from Vertu Motors - Vauxhall Macclesfield
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