I walked into Yeovil Vertu Motors and was introduced to Kerion Flack. Kerion spent a long time discussing with me benefits of purchasing a Land Rover discovery or a defender. We came to the con... See more
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Location
Switch location2 Vale Road, Pen Mill Trading Estate, BA21 5HL Yeovil, Somerset, GB
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A very relaxed, easy and straightforward process. Test drive and discussion afterwards were perfect. Josh was really helpful and put my mind at ease. He did everything he could to speed the ordering p... See more
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Great service when buying our latest 2nd hand car. Plenty of time given and information guidance given for a smooth hand over. Dean who guided us through our last purchase 8 years ago did a great job... See more
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From the moment we walked into the Yeovil branch we were made to feel most welcome and were impressed with the detailed knowledge and help provided initially by Steven and later by John, who guided us... See more
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Company details
About Vertu Motors - Volvo Yeovil
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
2 Vale Road, Pen Mill Trading Estate, BA21 5HL, Yeovil, Somerset, United Kingdom
- 0330 012 2293
4.8
Excellent
104 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Buying a used Defender
I walked into Yeovil Vertu Motors and was introduced to Kerion Flack.
Kerion spent a long time discussing with me benefits of purchasing a Land Rover discovery or a defender.
We came to the conclusion a defender would be more suited to my use
I was most impressed with Kieron’s knowledge of the cars.
He gave me the confidence to go ahead a purchase a car even though I had not driven a defender before.
I have been very happy with the car it is a super drive.
2 July 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Thank you for taking the time to leave such a wonderful review. We're delighted to hear that Kerion Flack provided you with such knowledgeable and helpful advice during your visit to Vertu Motors Yeovil.
It's great to know that Kerion took the time to understand your needs and helped you decide that the Defender was the right vehicle for you. We're especially pleased that his expertise and guidance gave you the confidence to proceed with your purchase, even without having driven one beforehand.
We're thrilled to hear that you're enjoying your Defender and that it has lived up to your expectations. Thank you for choosing Vertu Motors, and we wish you many happy miles ahead.
Kind regards, Selina
Everything explained well
Everything explained well, love the car and all a great experience
6 July 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
Great customer service
Great customer service, Ellie was very knowledge and easy to work with.
30 June 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Thank you for your kind feedback. We’re delighted to hear that Ellie was so knowledgeable and easy to work with, helping make your experience a positive one.
I’ll be sure to pass on your kind words.
Kind regards,
Matthew
Very enjoyable process.
A very relaxed, easy and straightforward process. Test drive and discussion afterwards were perfect. Josh was really helpful and put my mind at ease. He did everything he could to speed the ordering process up and kept me updated at all times with developments. Car handover was extremely enjoyable. Thank you all.
30 June 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Thank you for your fantastic feedback. We’re delighted to hear that you had such a relaxed and straightforward experience, and that Josh provided helpful, reassuring support throughout.
It’s great to know he kept you well informed and made the process smooth, right through to an enjoyable handover. We truly appreciate your kind words.
Kind regards,
Matthew
Great service when buying our latest…
Great service when buying our latest 2nd hand car. Plenty of time given and information guidance given for a smooth hand over. Dean who guided us through our last purchase 8 years ago did a great job again.
29 June 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Thank you for your wonderful feedback. We’re delighted to hear that you had another positive experience and that Dean once again provided such helpful support, guiding you through the process so smoothly.
It’s great to know you felt well informed and supported throughout. We truly appreciate your continued trust.
Kind regards,
Matthew
Jodie was excellent
Jodie was excellent. She made the whole process so easy without being pushy . The handover was very good and I drove away very happy.
29 June 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Hi Annabel,
Thank you very much for your kind feedback.
We’re delighted to hear that Jodie made the whole process so easy and comfortable for you, and that you felt supported without any pressure. It’s great to know the handover went smoothly and that you drove away happy.
We really appreciate you taking the time to share your experience and hope you continue to enjoy your new car.
Kind regards,
Danielle
Excellent staff very informative happy…
Excellent staff very informative happy to explain any questions we had regarding the car.
29 June 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
Amazing service
Amazing service, transaction was very easy. Jamie did a fantastic job
27 June 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Thank you for taking the time to leave such a great review. We’re really pleased to hear the service felt smooth and straightforward for you. Jamie will be over the moon to know he made such a positive impression and helped make the whole transaction so easy.
Many thanks,
Chloe
Amazing service
From my first visit to picking up the car went as smoothly as I could ask for . Ellie was a pleasure to deal with , nothing was too much trouble . I would definitely recommend Yeovil BMW to anyone .
26 June 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Hi Sarah,
Thank you for your lovely feedback.
We’re delighted to hear everything went smoothly from your first visit through to collection, and that Ellie provided such a positive and helpful experience throughout.
We really appreciate your recommendation.
Kind regards,
Danielle
josh and holly made it all simple and…
josh and holly made it all simple and painless
19 June 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Hi AJ,
Thank you for your fantastic 5-star review!
We’re delighted to hear Josh and Holly made the whole experience simple and painless – exactly what we aim for.
We really appreciate your feedback and hope to welcome you back to Vertu Volvo Yeovil again soon.
Kind regards,
Kerry
The staff were so friendly
The staff were so friendly, helpful and knowledgeable. They kept me informed through the process and made the handover easy. I would buy another car from BWM Yeovil
1 June 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Good afternoon Shane, thank you for your review. We can see your experience was with BMW Yeovil, however you have left your review for Volvo Yeovil. We kindly request that you amend this to the relevant site so the team can receive your recognition. Kind regards, Dean
Wonderful customer service from start…
Wonderful customer service from start to finish .
Very smooth change over from previous car .
Everything explained clearly
Would definitely use Yeovil Vertu again
5 June 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Thank you for sharing your experience. It’s lovely to hear everything went so smoothly — from the clear explanations to the easy changeover from your previous car. Wonderful customer service from start to finish is exactly what you hope for, and it’s great to know Yeovil Vertu delivered that for you.
Many thanks,
Chloe
Mr Linden Homes was very helpful
5 June 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Good morning Jo,
Thank you for your review. It’s great to hear that Mr Linden Homes was so helpful during your experience — your feedback is really appreciated.
Kind regards,
Dean
A personable and professional…
A personable and professional experience from the staff.
5 June 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Thank you for your feedback. We’re delighted to hear you received a personable and professional experience from our team.
Kind regards,
Matthew
Righting mistakes
I wanted to share a positive experience regarding the way Vertu Yeovil handled my recent complaint.
I had booked my MINI Countryman in for a service after receiving reminders from both the vehicle and MINI app. Unfortunately, after travelling to the dealership, it transpired that the service could not be carried out due to an error in the booking process relating to being too early for the service plan claim to be made.
While the initial experience was disappointing, what impressed me was the way the dealership responded when I raised the issue. The General Manager personally investigated the matter, provided a detailed explanation of what had gone wrong, acknowledged where processes had failed, and outlined the steps being taken to prevent the same thing happening again.
The dealership also arranged collection and delivery for the future service appointment and offered a goodwill payment in recognition of the inconvenience caused.
Mistakes can happen in any business. What really matters is how they are dealt with, and on this occasion Vertu Yeovil demonstrated accountability, professionalism and a genuine commitment to improving customer service. Thank you to the team for taking the complaint seriously and responding in such a positive and constructive manner.
9 June 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Thank you for your feedback. We’re sorry for the initial inconvenience but pleased that the team at Vertu Yeovil resolved the matter professionally.
It’s great to hear the issue was thoroughly investigated, clearly explained, and that steps were taken to prevent it happening again. We appreciate your recognition of the team’s approach.
Kind regards,
Matthew
I had a great experience with Guy at…
I had a great experience with Guy at Vertu Motors when I was exploring purchasing the EX30.
I was given plenty of time & all my questions were answered no matter how small.
I am delighted with my new car!
30 May 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Good morning Fiona,
Thank you for your review. It’s great to hear that Guy gave you plenty of time and answered all your questions while you explored the EX30. We’re delighted you’re enjoying your new car.
Kind regards,
Dean
First class service
We were looked after by Jodie the service provided was friendly whilst at the same time professional. Our new car was presented beautifully .
I would certainly recommend Vertu Motors.
David & Brenda
30 May 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Good afternoon David,
Thank you for your kind feedback. It’s great to hear Jodie provided such a friendly yet professional service, and that your new car was presented so beautifully. That attention to detail really helps make the experience special.
We really appreciate your recommendation and hope you both enjoy your new car.
Kind regards,
Dean
First class customer service from start…
First class customer service from start to finish
sales person Guy was brilliant not pushy but very helpful a credit to the salesroom
I have been dealing with Volvo YEOVIL for 18 years and have never had a problem
22 May 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Hi Ron,
Thank you for your fantastic review and for your continued loyalty over the past 18 years — it really means a lot to us.
We’re delighted to hear you received first-class customer service from start to finish at Volvo Yeovil. It’s great to know Guy looked after you so well, providing helpful support without any pressure — we’ll be sure to pass on your kind words to him.
Your ongoing trust and recommendation are truly appreciated, and we hope you enjoy your new car!
Kind regards,
Kerry
Excellent customer service buying a new Disco Sport
Excellent customer service through the buying process. And the handover was quite a spectacle! I recommend bringing family to the handover, it was a fun event. The staff I dealt with were excellent, esp John who handled my purchase. Very highly recommended.
27 May 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Hi Henry,
Thank you for your fantastic review! We’re delighted to hear you had such an excellent experience with us at Volvo Yeovil.
It’s great to know you enjoyed the whole buying process and that the handover made such a memorable impression — it certainly sounds like a special moment! We’re also pleased John looked after you so well, and we’ll be sure to pass on your kind words to him.
Thank you for your recommendation, and we hope you continue to enjoy your new car!
Kind regards,
Kerry
All the staff were very approachable
All the staff were very approachable and keen to help. The whole experience of purchasing a Mini was very smooth. Particular praise must be given to Ben and Lucy who were both very patient and guided me throughout the process.
26 May 2026
Unprompted review
Reply from Vertu Motors - Volvo Yeovil
Thank you so much for your kind words! We are so happy to hear that Ben & Lucy were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
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