I called to request the 2 payment methods saved in my account to removed because ACH payments take too long to be posted and DO NOT show real time balance. This is very annoying. I prefer to pay by de... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I called Verve credit to set up automatic payment for my account and connected with a young man by the name of PEDRO #404960. The experience i had with this guy was truly a blessing. So what im sayi... See more
I had a great experience, I was contacted on 5/9/26 with a reminder about my upcoming payment due date. My payment was already mailed, but was not yet received. As a result, I decided th make a phone... See more
Company replied
Representative was able to collect payment without charging a$5.00 fee. I was under the impression that if I call, I was going to the automotive system where I could pay for free. She was helpful expl... See more
Company details
About Verve Mastercard®
Information provided by various external sources
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7.
A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Verve Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Verve Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Contact info
United States
- (866) 449-4514
- vervecardinfo.com
4.8
Excellent
10k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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The representative was very…
The representative was very professional, friendly and supportive ☝🏾😊
14 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I am always treated with…
I am always treated with professionalism, and patience. And my concern for my account is handled and taken care of quickly.
14 May 2026
Reply from Verve Mastercard®
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Reply from Verve Mastercard®
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Reply from Verve Mastercard®
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
I feel good with A
13 May 2026
Reply from Verve Mastercard®
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Customer service
Customer service. Great explanation of program that is available to me. I would recommend to my friends to always call another representative if you feel their are programs available to assist you.
13 May 2026
Reply from Verve Mastercard®
Thank you! It was our pleasure.
Agents Micah and Buyi
5/12/26. Agent Buyi is an incredible customer service agent. So professional and effective and kind. So was agent Micah 4/13/26 JESUS(mysalutation-trademark)
12 May 2026
Reply from Verve Mastercard®
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Its been great.Smooth sailing,dependable
13 May 2026
Reply from Verve Mastercard®
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Excellent person to answer the phone
Excellent person to answer the phone . Very nice and pleasant thank you
13 May 2026
Reply from Verve Mastercard®
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
The agent was respectful and very…
The agent was respectful and very helpful. He listened to me and made everything just fine. He was a good man and I give (5) STARS
13 May 2026
Reply from Verve Mastercard®
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
Reply from Verve Mastercard®
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
Understanding hardship situations
Understanding hardship situations and help forming a plan moving forward.
13 May 2026
Reply from Verve Mastercard®
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
Excellent Phone customer service…rep…
Excellent Phone customer service…rep was patient and very helpful every step of the way
13 May 2026
Reply from Verve Mastercard®
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
All the people I’ve dealt VERVwith at VERVE…
All the people I’ve dealt with at VERVE he I’ve been very kind and very helpful I am a disabled person and they helped me out tremendously when I called him up for assistance I’m glad to do business with VERVE
12 May 2026
Reply from Verve Mastercard®
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
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